Category: | Eye Care Center |
Address: | 4850 E Southport Rd, Indianapolis, IN 46237, USA |
Phone: | +1 317-787-7095 |
Site: | local.targetoptical.com |
Rating: | 3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 8AM–7PM 12–5PM |
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Megan Anderson
In my years of experience receiving exams for my eyes I have never found a place with a good combination of front staff and doctors being equally happy to help and pleased to see me. Ive never been to the same place two years in a row for this reason. I was immediately impressed by the front staff both with their communications on the phone and in person. I was incredibly leery about the doctor at first. My husband had his exam first and he said the doctor seemed indifferent. The way he carried himself and looked at the patients in the lobby was a presentation that "Im above all of this, I have WAY more important things to do right now than deal with this lot." Admittedly, I vocalized this concern to my husband so the doctor could eavesdrop more easily. His demeanor with me seemed to change and I was overall pleased with his conduct. I only give this location a 4/5, because I think he may have been faking it, but I still appreciate the effort. Ill be back to give them another chance.
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A Private User
If you value your eyesight, stay as far away from the Southport Target Optical as possible. They are unorganized and unprofessional. Dr. Nunemaker will show up 15 minutes late and rush through your appointment so he isnt behind schedule for the rest of the day. The sales associates are even incompetent. If you are waiting on a pair of glasses or contacts, dont expect them to call you to let you know they are in. Also, if youre contacts are blurry when you put them in, theres a good chance that its because one of the sales associates marked the wrong letter on the box, causing you to put your contacts in the wrong eyes. Dont your waste your time giving this place your business. You will regret it.
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Tina Ray
Target Optical is covered by our insurance and I have always admired the attractive and very fairly prices frames that they have in store so I went. ( I have been to Ossip, Best in Sight and Alig before) It was funny to sit in their exam room because it is like a little closet but I felt that I received a thorough exam. The eye doctor listened to issues that I was having with my contacts and recommended a different brand and they have been a big improvement. The two front office staff where very knowledgeable regarding how to get contacts and glasses and maximize my insurance benefits. They arent fancy but I was super pleased.
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T Walls
Hollie helped me pick out my glasses on my first visit and she was so patient with me and answered all of my MANY questions. This week I stopped in because my glasses suddenly started slipping down my nose when I was at work. Without any hesitation she made some adjustments (and continued to make them) until I was completely satisfied with the end result. I didnt feel rushed or like she was trying to get me out of the store, even though it was very close the end of her shift. She has a wonderful, professional attitude, and she provides fantastic customer service! Ill keep going back! :)
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Stephani Scott
Total joke. First and last time going. Eye exam in 10 minutes. Didnt listen and he acted like he didnt really want to be doing the exam. He seemed like he didnt know what he was doing!!!! I will go to a real physician next time. Dont waste your time or money. Staff not friendly and goofy.
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Susanne LaCroix-Alexander
They broke my first new pair and the replacement glasses were a joke. Frames were messed up. They did upgrade my new frames and lenses. Now these are a bit crooked. I really have not had this much trouble with getting new glasses.... Ever. I wont be going back.
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A Private User
I didnt have my eye exam done there but chose to get my lenses and frames there. Its been three weeks and they still dont have them. Ive heard 3 different things and the opticians seem clueless. Dont waste your time or money.
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Derek Hammond
There is ALWAYS a long wait. The guy that works in the showroom is terribly condescending. The doctor is pretty good. But its the time spent out side the exam room that has made us go somewhere else.
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Craig Vetor
Staff has always been very friendly and helpful!