|Address:||6400 Salem Rd, Cincinnati, OH 45230, USA|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–1:30PM Closed|
We first when to Beechmont Pet Hospital when we bought our puppy, Riley. We loved them at first however when it came time for her to be fixed we had issues than spiraled into almost losing her. On March 6th, Riley was scheduled to be spayed. After dropped her off at the hospital at around 8am I got a call at 11am telling me that they had put her under anesthesia only to find out she was already in her first heat cycle. Why did it take you putting her under to realize that was my first concern? Especially since it is harmful to dogs to do a lot. Regardless, I picked her up and trusted them and what they told me so we scheduled her procedure to be done on May 8th. My husband brought in Riley on May 8th to be spayed. The surgery we were told went well and she was kept overnight for observation. When Kyle picked her up he noticed she didnt have a cone of which I had asked for previously during the first fiasco. The vet tech ended up asking the vet twice about a cone for Riley but told Kyle they were sure she would be fine. They sent her home with no cone and no pain medicine just Caroprofen which is only an anti-inflammatory. This was Tuesday, the 9th. Also, they mentioned no directions about taking care of Riley just to not exercise her heavily but nothing specified. The next morning I went to PetValu to get a cone because I felt it was safer for Riley to have one than not after hearing almost all dogs should have cones. That evening, May 10th around 8pm I noticed Riley breathing heavily. Not knowing panting is a sign of pain I looked on the floor and saw blood and something flesh colored hanging out of her. I tried to call Beechmont immediately but they were closed. Their voicemail said to go to MedVet for emergencies. I rushed there only to find out after waiting that her stitches (that looked like dental floss they were so loose) broke. He said typically you have 3 layers of stitches but Beechmont only did 1-2 layers. They were nervous she could develop septic belly as her stomach had been exposed. For those who dont know this is deadly. They gave us the option to have Beechmont see her or to do emergency surgery to flush her organs so that wouldnt happen. We did the emergency surgery as Riley was not even a year old and we didnt want to lose her. Overall, I gave Beechmont a 1 star. I would give less if I could. Beechmont was faxed Rileys records from MedVet, not once did they contact us even after her surgery there to check on her, not once did they contact us after her emergency surgery at MedVet, not once did they offer to pay the costs of MedVet for a surgery Riley had to have because they botched her original one. The surgery ran us $3,500 to make sure that our puppy wouldnt die because of a lack of someone doing their job. I am writing this so that people are aware and ask questions to Beechmont as I used to like them a lot but seeing how they took care of my dog before and after surgery and then to never follow up regarding her well being after knowing clearly something happened is UNACCEPTABLE!
Take your pet elsewhere! Took my cat in for antibiotics for a swollen foot. After shaving it they found a few cuts, they sent me home with the antibiotics and told me to come back in 3 days. They didnt wrap it or anything. I ended up washing cat litter out of her foot twice. The antibiotics didnt help and it was getting worse so I brought her back early. She had surgery on a Thursday to clean the wounds and sew them shut. I received a call from the Dr. saying that too much of her foot was dead and that they wanted to amputate it! However they couldnt do it until next Wednesday. I decided to take her else where to have the procedure done. After 3 doctors at the second vet looked at her foot they told me there was no way they would cut it off because it was still alive! They unwrapped the bandage and showed me waht Beechmont pet hospital had done, the had cut about half of the skin off of her foot. The second vet said that with antibiotics and regular bandage changes her skin would grow back. She might not have hair but she will still have a foot.
Do not expect any form of communication from the vet. We brought our puppy in on Tuesday when he was showing some scary signs, such as shaking, not being able to walk or control his bladder. We paid $500+ to have tests run to figure out what could be wrong. The doctor said that it could very well be life threatening. We were told they were rushing his tests and we would hear from them that evening or the next day. Fine, I understand these things take time. Thursday evening, still no word, I called and was told that the doctor will review the results tomorrow and call us. It is now Friday evening and I called again. A very apathetic receptionist told me that they had some test results, but were still waiting on the others. I do not understand how you can tell someone that their dog may be dying on Tuesday, and not even make an effort to communicate with them by Friday. This has been a truly disappointing experience. I would not recommend this vet to anyone - you may be better served throwing your money out the window.
Our humans have been taking us to Beechmont Pet Hospital since 2000. We overheard them saying it was close to home and was highly recommended by one of their good friends. Weve since moved further away but continue to call BPH our "vet" due to the warm, caring, loving, caring, knowledgeable and did I mention CARING staff - from those that greet you when you enter the facility to the vet techs and the vets. Although a few of us get nervous on the ride there and while were waiting - we have to admit that weve always been treated with love. Our humans recommend them to EVERYONE they know w/pets. Signed w/love, Cleo Hannah (in Heaven), Misty (w/Cleo Hannah), Sam (w/Cleo Hannah and Misty), Max, Izzy and Baxter Reilly
A hound was let loose from his owners house during a robbery and was found by Beechmont Pet Hospital. One of their techs adopted him when there is proof his poor owner has been looking for him since the beginning of June. The tech who adopted him refuses to give the dog to his owner. There is text evidence of the tech demanding money for treatment and then just deciding to keep him when owner requested time to make the payment. I hope you do the right thing and reunite this hound with his RIGHTFUL owner. This truly is heartbreaking and leaves me to feel like there is no compassion left in humanity. SHAME ON EVERYONE WHO PARTICIPATED IN THE THEFT OF THIS ANIMAL.
This is a terrible place that is apparently in the business of holding peoples pets hostage. A friends dog got loose when her home was broken into. The clinic found the dog and patched him up from some issues sustained while being outside. Now even though the rightful owner has contacted them and said that she would pay for the care he received, one of their technicians is outright refusing to release the dog. This is theft. Beechmont Pet Hospital has deactivated their Facebook reviews in light of this, and has even gone so far as to block the rightful owner and any of us trying to get answers from them. #BringTobiasHome