Category: | Pediatrician |
Address: | 3440 Lomita Blvd #352, Torrance, CA 90505, USA |
Phone: | +1 310-539-2445 |
Site: | childrensmedgroup.org |
Rating: | 3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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A Private User
Well lets see, Im pretty pis*** off right now so here it goes. I called in today to change my kids appt, because Im so sick with the flu I didnt want to give it to any little ones. The receptionist was out to lunch, so I had to call back. Meanwhile I forget and when I dis call back we had already missed our appt. I tried to reschedule, but was told that Dr. Lauren would have to call me, to see if she could continue seeing my baby as a patient!!! It would be at her discretion!!!!! Outrageous!!! I was told I had missed 3 appts, all which I did reschedule!!!! Who the hello do they think they are!!! Do they forget who pays whom?? So I told them that it was at my discretion to take my kid elsewhere!!! I will not put up with that crap!! As for Dr. Lauren I still have not heard from her, but when I do, I will give her a piece of my mind!!!! There are hundreds of better pediatricians out there!!! Without the attitude!!
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A Private User
I would love to rate them higher because the doctors are really great. The receptionist however needs to go. Everytime I call she has an attitude. Whenever I check in, she has an attitude. Whenenver I check out and would like to make my next appointment, she seems bothered and again has an attitude. I know others who visit this doctor and have the same problem. I have always been scared to mention anything to the doctor and there is always something more important to discuss anyway. I have decided to mention something at the next visit since I just called to know when my childs next appointment was and received...surprise, attitude.
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Stephanie Felenstein
Wonderful, caring and skilled pediatricians. My children see Dr Fernandez and she is incredibly sweet, great with kids and intelligent. Because the practice is large - I believe there are 8 doctors- it is always possible to get a sick appointment when you need it. The waiting room is also very nice. My only concern is that they allow non-vaccinated children in the practice. An overall great experience and the best care.