Category: | Chiropractor |
Address: | 15405 E Briarwood Cir B40, Aurora, CO 80016, USA |
Phone: | +1 303-680-1970 |
Site: | thejoint.com |
Rating: | 4.1 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 10AM–5PM |
BE
Ben Leavitt
CORRUPT BUSINESS with morally questionable financial practices. First of all, let me say that before I stopped my membership, I would have given 3 stars. The office is clean and simple. The receptionist is cold, but always got things done. The doctors were all generally friendly and did good work. Nothing to be impressed with, but no problems either. Until my final bill... I decided to cancel my membership after 2 months, as I felt their service was not worth the money. IT GETS WORSE. Leaving the clinic, I was assured I had zero visits remaining and would not be charged any further. After leaving, they decided to bill me an extra month (in hindsight, it became very clear this was done intentionally.) After contacting a manager, it was clear I was being avoided. This whole process ended up taking more than a month of phone calls and emails. After many dead ends, refusal to take phone calls, unreturned emails, and false promises, I finally had in writing THE MANAGER AGREED I SHOULD NOT HAVE BEEN CHARGED, and I would be refunded by a certain date, almost a month away. I WAS NEVER REFUNDED. More avoided emails... He eventually said hed "look into the billing problem," and never replied. Weeks later, I was once again told the refund would go through. It never did. I then called my credit card company and they gladly refunded me the amount. Yes, were only talking about 70 bucks here, but this is terrible business. There are so many other chiropractor businesses in the area, please find somewhere else. Support a well-run business and dont give your money to this corrupt business.
MC
McKlaire Goodman
Honestly I will probably not come to this location again. I am on the $69 monthly plan which happens to be super convenient because of my work schedule and the later hours. I have come to this location 3 times because it is literally across the street from my place of work. The first time it was a male doctor, he did okay. He seemed genuine trying to jam a quick get to know you convo in a super short adjustment. The adjustment wasnt spectacular but it was alright. The last two times its been this woman, and after the first time she literally has nothing unique about her adjustment it was the same both times. Last time I checked, I filled out a form that said where my problem areas are so the doctors know where and how to adjust me. With the woman, there was no small talk. Just went straight to the adjustment which didnt feel very "warm". On this day I was particularly very sore and hurt in my upper back, and was waiting all day for the adjustment relief. The response I got was "I already adjusted you and its just gonna feel that way" well my back felt like it needed adjusted again, I cant explain it but that feeling of needing your back popped and not having that is very irritating especially when you pay for it. So I left, not satisfied at all. And wanting to drive 30 minutes the Havana gardens location. For genuine conversations with the patients. The problem areas are focused on. Save yourself $29 and go to a different location
MA
Masha Zhdannikova
This place is GREAT! I love coming in because not only do I pretty much never have to wait to be seen but the people who work here are extremely nice. Dr.Webb is very personal and that is something you dont see everyday in a walk in type of places. I drive for a living so my back always feels messed up. He was able to adjust my back in a matter of seconds! The neck pain I had went away after the second visit. The front desk girl named Heather is very sweet and also personal. Not exactly sure why the other guy said she had satan worshipping jewelry on. Every time I come in she has tasteful jewelry on. Im guessing that he based his whole review off of one persons style.
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Joe
Do yourself a favor and go see Dr. Clarke and Heather from front desk. Ive been suffering from lower back pain for years and have tried physical therapy with VA and Select PT with no success in treatment. Physical therapy works if your consistent with daily exercises but truth is people get lazy. Ive been on a monthly membership for about 6 months now where you get 4 adjustments per month. My pain, alignment, and posture is 90% better. Thank you Dr. Clarke youre a life saver!
CI
Cindy Luekbe
I love the Cornerstar Joint practice. Heather, who manages the desk is always so welcoming and friendly. She works to find a great package for each individual, and is never pushy. All the Chiropractors their are professional, friendly and knowledgeable. The Joint offers a great value for anyone who wants to maintain functional strength and health. I feel so much better after an adjustment from the Joint.
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Whitney Blaine
Well I guess you get what you pay for. The woman chiropractor clearly did know what she was doing.. She spent five minutes with me, could not adjust me so just gave up. I left feeling worse, pinched nerve.... Got home went to my chiropractor... Instant relief...i should have asked for my money back. Never again!
AN
Anthony Iacovelli
I am a huge fan of the joint. I started coming a year ago and cant imagine not coming. My chronic back pain is gone and I feel great. Also, everyone there are friendly, the doctors are always experienced and take great care of you.
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Melissa N
The staff at the Corner Star location have been very courteous and helpful. They take the time to listen and are very gentle yet effective with adjustments. I drive half an hour out of my way to see them.
KR
Kristine Moser
Drs Damian & Brian are fantastic! I have many many issues & each of them addressess all of them each time I need help. Their knowledge & Caring are fabulous. Better than other chiropractors I have had.
JA
Jake Cruger
Friendly. Lacks consistency in level of treatment because you dont usually see the same person. Some are great some leave me so sore I need to go home and take some ibuprofen for a couple days.
CA
Carolyn Kruzick
The quality of care at the Joint is very high from all of the doctors. In addition the front desk associates are always very kind and welcoming. Definitely would recommend to anyone in pain!
JA
Jason bazanac
Horrible customer service! The girl at the front desk is condescending and not customer friendly. Also Satanic symbols on her jewelery and computer screen is a little weird.
GE
Geoff Yaworski
The person working the front desk on 11/20/2015 was rude, seemed like she couldnt care less about the place ... I just walked out rather than making a bad situation worse.
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Elizebeth Bartlett
the staff is always nice, and the doctors know what theyre doing. the late hours help out s lot too, especially for busy days. great place, I recommend it to anyone.
LA
lance cassell
This has been my first experience with a chiropractor and it has been a great one! Friendly staff and that know how to get you up and going for a affordable price !
PA
Pam Tolison
Dr. Webb and Dr. Amanda are great! I love the Cornerstar location. Crystal at the front desk is always smiling and so friendly.
CH
Chris & Raluca Neiman
They do a great job at a very affordable price! I would recommend The Joint to anyone who needs chiropractic care.
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Pam Lester
Cornerstar is the best location and best experience overall! friendly and professional including front desk!
MI
michael agyei
This is not the place to go if you want personalized chiropractic care. I felt rushed when I was there.