Category: | Optometrist |
Address: | 625 Wolcott St # 16, Waterbury, CT 06705, USA |
Phone: | +1 203-754-8339 |
Rating: | 2.5 |
Working: | 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM Closed Closed |
MI
Mike Ferguson
Inept. I had my appointment in April and have been calling ever since to get a copy of my prescription so I can get some new glasses. Its August now. The office never answers and doesnt return voicemails. The answering service has taken 4 messages, none of which have been returned. Once someone accidentally answered the phone at the reception desk and swore they would get it in the mail to me that day. That was 2 weeks ago. Their hours are very limited and so I would have to take another day off work to get the office again and demand the prescription. Options for getting glasses here are very limited and they are only open 3 hours on Saturday, once a month. It looks like Ill have to go to another eye Dr. to get my eyes checked again and get my prescription.
VA
VALERIE PARIZO
I checked in for my last appointment and they had lost my file. It took 20minutes of who knows what before they bothered to look for it. The Dr. Is very nice, professional, and listened to my concerns. The staff that is supposed to help with ordering and fitting of my glasses barely spoke to me, or assist me except to sell more expensive frames and extras for the lenses. When I reminded the staff of the $100 down payment on contacts that I made a few months earlier but was unable to wear contacts, I was told that the 1 trial pair that was given to me cost $100 so I wouldnt be getting that money back. I have never had to pay for a trial pair of contacts. Greedy.
DI
Dimmie Campbell
We have been dealing with these people for about 30 years. I have followed them from Meriden to Newington and for the past few years Waterbury. That in itself tells you how pleased we are with their office. They are pleasant and more than competent. When a medical issue arose they ( Dr. Bonanzio) saw it first and sent my husband to the ophthalmologist right away. Much of the same help has been there for years, which says a lot about the way they are treated by the doctors. I would (and have) recommend this office to anyone needing an optometrist.
JE
Jerry Ayala
Great service! Very professional courteous. Doctor Pulaski is a great doctor that takes very good care of patients and their concerns. I personally send all my family and friends to see Dr. Pulaski.
SH
Shaun Ali
The wise sevices I ever received. 3 hours wait very poor service never recommended it to any one. Alll new staff.
CA
carolina estrada
Waited an hour and half after one eye exam to see doc and hear his review but never saw him