Kleiner Harvey DO

Reviews 3

VA

Valerie Coffey-Pagan

Ive been coming to this office since I moved to Florida almost 3 years ago. First seeing Dr. Kleiner, himself. Had the usual wellness checkup, EKG, x-rays, blood work etc. Got a call back needing to go back in to discuss EKG. (Im also learning the EKG isnt neccessary...but just another way to get more money for something not required). Finding out I have a medical condition. I was very upset and started to cry where he then said "stop crying this isnt really a big deal." I immediately stopped seeing him. Started seeing his NP, PA...and loved all of them, who have helped me so much. Recently, getting very sick and needing FMLA...I had to of course get documentation from DR...he acted like I was a criminal. And said to me "i should be home eating supper with my family but instead Im dealing with your FMLA paperwork." REALLY?! Didnt you choose to be a DR and open your own practice? Not me! Here and there Ive had a balance owed which is normal. Today, I get a bill for 3 DR visits, related to my recent FMLA illness. The 3rd appt being because I didnt get the appropriate medication the first time to cure it...oh and the dosage was written wrong too, that clearly didnt help the situation. So what does the office do? Charge me an EXTRA $30 visit because I didnt have an appt. When clearly I called and made an appt that morning. Personally, because of the two terrible interactions Ive had with the DR himself...regardless how much I love the other staff...Ive decided to see a new DR who appreciates my business and treats me like a patient....not someone who takes him away from his family...and that my medical condition that is scary to me...is not "a big deal" to him. But thats okay...the receptionist didnt seem to care about my concerns today either and didnt offer any suggestions or even a callback. 3 stars, because the other staff is great. I dont recommend the DR himself is all. If my medical condition isnt a big deal, why do I have to get so many EKGs? I guess that answers that!

MA

MattKassem12

Hands down the best patient care that my family and I have ever experienced. He takes time to explain details so you can understand your health the same way he does. Was a college professor in his 50s when he decided to become a GP... Thats true passion and it shows with how he treats his patients.

AN

Ana Espinosa

Front desk has poor customer service