Category: | Home Health Care Service |
Address: | 2121 Killarney Way Suite H, Tallahassee, FL 32309, USA |
Phone: | +1 850-386-5552 |
Site: | hopewellcare.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Kimberly Howes
After serving as my beloved mothers primary caregiver for many months during her battle with terminal cancer, I finally made the difficult decision that I needed help beyond what our extended family had been able to so lovingly provide. While my fiercely independent mother did not want to be a burden on me or anyone else, she was reluctant to bring in someone she didnt know when she was feeling so poorly, and hoped to put it off as long as possible. After I spoke with a nurse at her oncologists office, I was referred to several companies including Hopewell. I called and spoke to Brian Moran and headed straight to his office. Arriving exhausted and guilt-ridden, Brian provided me with much-needed assurances and began the process of respectfully helping my mom -- and us all -- through this difficult transition. Brian helped us find a caregiver that was the most comfortable match for my mom -- and us all -- and ensured her availability met our needs to provide the consistency that was so important to us. The compassion we were shown in getting started was surpassed only by the caregivers themselves. When our need for care increased, we experienced a similar process. Throughout this journey, Brian and his team were always a phone call away for the most simple question or anything we needed, day or night. Ultimately, Hopewells caregivers brought tremendous relief that allowed us to continue to direct care, but decrease our hands-on time providing it so our family could focus on spending quality time with Mom in the time she had left. My only regret is that we didnt bring Hopewell in sooner. I am forever indebted to them for their role in providing so much help and comfort during one of the most difficult times in our lives. Thank you, Brian and Hopewell, from the bottom of our hearts!
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Katherine Blyth
I cant say enough good things about every single person I dealt with at Hopewell. We had round the clock care for 2 weeks for my mother in my home. We got the news at 5pm Saturday that the hospital was discharging my mother. I was lost on what to do. She really couldnt walk or take care of herself. I work full time and knew wed have to either put her in a nursing home or somthing. TMH told me about Hopewell, I called and they had the first aid at our home by 8pm that night! I felt so relieved that my mother would have care and I could sleep at night and still work. Every Home health aid that we had was wonderful. Respectful and helpful. So professional. Thank you so much for the great care and peace of mind!
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Valda Robbins
Without any reservation what-so-ever, a full 5 stars and then some. Ive been using Hopewell since the early years, some 15 years now, for both skilled nursing and caretakers for my considerably handicapped wife. I have never been disappointed with the staff or service provided my darling spouse of 45 years. From office staff to professional help, Hopewell deserves and receives my considerable appreciation and admiration for helping me make my wifes life as comfortable as possible. Having their help relieves me of considerable burden so I can direct my efforts to maintaining the household and earning a living. Well done Hopewell. Youre the best!!
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Mrs. Barnhardt
Mom was constantly getting new aides, sometimes as many as three in one week. Of course, each new aide needed to be oriented, which took at least 15 minutes each time. Repeatedly, aides would fail to show. No one came on the 4th or 5th of July. I was told that holiday weekends were tough to staff, but thats no excuse. We were scheduled for DAILY care, and had been for several weeks. In all fairness, we got a couple of good aides, but they didnt stay with Hopewell long. I wised up and got rid of Hopewell after I realized that disorganization was par for the course. No complaints with the new provider, and we get the same caregiver every day.
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Clark Petrounov
There is nothing more important than family, and there is nothing more honorable than taking care of those that raised and cared for you. Although anyone can relate to this, it really is hard to find the right care at the right expense. The staff is very friendly and you can see they are trained to properly care for others in a way that isnt systematic, but out of empathy and understanding. Brian Moran was very patient and friendly as well. He has a lot of passion for the caring of loved ones and understands what it takes to foster a culture of caretakers that serve from a position of love and compassion.
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Love Loveme
Hopewell staff have very nasty attitudes. They will cut your hours as they want, for no reason. They will tell u shifts are taken, when they are not. They will lie on u to your clients and they will lie on your clients to the caregivers. They are very rude. Nothing is never their fault, they will always make it look like the caregiver fault. They will send multiple caregivers in someone home and lie about the availability of the caregiver u request for. Clients are always complaining about the poor services they provided. Be careful, when picking someone to care for your love ones.
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Jeff Johnson
As the primary caregiver for my father, I was searching for outlets to help stimulate a small part of his life. Hopewell was introduced to me-by his assistant living facility-and they have helped take my Dad to appointments, as well as provide his own day to run errands. The staff has been excellent, and I cant express enough how much they have helped my Dad find a small portion of enjoyment in his last few years. Thanks you for everything!
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Kendra Alex
After speaking with various people in the community I have realized that Hopewell is an amazing agency. Hopewells services were used by a family member and they loved the care they received. She expressed satisfaction with the care and consistancy of caregivers. Very pleased!!!!
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Dale Davidson
Hopewell In Home Senior Care are very professional and their staff are so compassionate and understanding. Everyone there makes you feel like a part of the family and they take their time explaining everything to you. Definitely recommend!!
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Bradford Lewis
Hopwell was there for a dear friend of mine when she was battling cancer and needed nursing assistance. They were great. Their RNs were always available to answer a question. I would recommend them highly.
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A Private User
What a great company. Love the Nurses there because they really cared about our needs. I had to work and couldnt stay by her bed, but over time there staff became like a close friend. Great, great, great.
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Regina Webster
Hopewell sent a girl in that did not have any training she drop my mother and did not call her office to do a report my mother call me 900 miles away. Now she I get hopewell owner on the phone.
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Leila McClure
The Hopewell staff is extremely caring and professional. The care they give to their patients and their families is exceptional