Category: | Dentist |
Address: | 5014 Roswell Rd NE, Atlanta, GA 30342, USA |
Phone: | +1 404-847-9711 |
Site: | atlantacenterforcosmeticdentistry.com |
Rating: | 4.9 |
Working: | 7AM–3PM 9AM–5PM 7AM–3PM 7AM–3PM Closed Closed Closed |
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Yu-Chieh Wang
ACCD gave me the smile Ive always wanted. I had braces as a teenager, but the results didnt last after my wisdom teeth came in. My bottom teeth were severely crowded. I also hated going to the dentist, so it was years since I had a cleaning when I finally decided to consult a dentist about my smile. I was very apprehensive when I stepped in ACCDs door in 2012. After a thorough consultation with Dr. King, I decided to get Invisalign. She listened to what I wanted, was very informative and told me all the options I had, as well as what kind of results I could expect. She was not pushy or salesy. But before I could fix my smile, I had to get all four of my wisdom teeth pulled and address the periodontal disease that was developing. I could tell she was concerned about my overall, long-term dental health, not just getting me a nice smile and making a quick buck. I have to admit, getting treatment for my gum disease was not the most pleasant thing, but the staff at ACCD made it as painless as humanly possible. Since then, Ive been going back every four months to get a cleaning, and my gums have improved so much that my cleaning appointments are quick and easy. Shannon is the best hygienist Ive ever had. She is very gentle and meticulous, and makes each visit very enjoyable. My Invisalign procedure was supervised by Dr. Cooper. He has done a great job making sure that my smile is perfect and that I am 100% satisfied with the results. Dorina, the technician I saw regularly for my Invisalign appointments, is a delight to work with. She is a perfectionist as well, and was infinitely patient with me when doing my impressions (this was particularly challenging because I have a small mouth), tracking and documenting the progress of my treatment, making the requisite adjustments and keeping me informed. She always took extra time if I needed to make sure everything was done right. I cant say enough great things about her. It has taken about two years to get my teeth straightened with Invisalign, which is a little longer than the initial estimate, but thats because of adjustments we had to make during the course of the treatment. I expected that to happen. However, the fee that I paid at the beginning is the fee that I ended up paying for everything. There were no hidden or added charges. Now that Im finished, I am totally satisfied, in fact, THRILLED, with my new smile. I wish I had gone to ACCD sooner. I also have to mention Jenna and the front office staff. They have been great from the beginning. I have a very hard name to remember and pronounce, so I was pleasantly shocked when Jenna addressed me by my name properly by my second visit. The staff has always made me feel comfortable and welcome, and been very responsive. I have never had to wait long for my appointments either. Of course, the perks are nice: the hand massages, warm neck wraps, lavender scented face towels, etc. But the reason I love ACCD is their knowledgeable staff, impeccable and attentive service, friendly atmosphere and the great RESULTS I see every day.
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Chris Coates
We spent thousands of dollars to replace my wifes veneers. Things went wrong starting on the day of the procedure. The sales person (yes they have sales people) sold something to my wife without fully explaining how it would work inside her mouth. My wife didnt realize what she was getting until the day of the procedure when she saw the implant. At that point her teeth had already been prepped so when she expressed her concern the doctor became very agitated. Again, this was not our fault. The sales person did not do their job! My wife was in pain after the procedure. She expected some pain but it continued for a long time. When she addressed it with the staff she was told that it is common and will go away "eventually". However she knew something was wrong but they would not take her seriously. It took months to convince them that my wife was in pain and that something was not right. They made a minimal attempt to fix the issues but it was obvious that they wanted to charge us for additional procedures. Due to the improper alignment of her bite and too much pressure being put on certain parts of her mouth, my wife ended up having a root canal. The last straw was when one of my wifes teeth disintegrated while she was eating eggs on Christmas morning. Since then we have spent thousands of dollars to fix issues caused by this place. Some issues stemming from the work that was performed are tooth and jaw pain, a root canal, tooth extraction, crown. Not to mention the mental stress and anxiety that has take a toll on my wife. Just to be clear, prior to this my wife did not have a history of dental issues. She had never had a root canal or needed a tooth extraction until after we went to the Atlanta Center for Cosmetic Dentistry. We feel that they did us a great disservice and now my wifes dental health is going to be affected for her entire life. We are not wealthy people. We did our research and chose who we thought would be the best place to care for my wifes dental health. Based on the review and the credentials of the staff we felt that this was the best place to have the work done. It is an understatement to say that we feel extremely let down with our experience.
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jakethemuss3
This place is one of the biggest ripoff, scam jobs in Atlanta. Do not go here! They will upcharge you for literally 4-5 times what a normal dental cosmetic procedure will cost. I have no idea how they justify their outrageous prices? Their work is by far from world class, and nowhere near the money. They tried so hard to "sell" me on all these procedures I did not need. I went to 3 other highly respected dentists offices in Atlanta afterwards, for 2nd, 3rd, and even 4th opinions, and all concurred that these people were trying to rip me off. One even used the owners name(forget what it is) and said "Yeah this is what she does" Avoid at all costs. As a last note, I thought I was scheduled for a consultation. Normally a consultation with any dentist is free. Not with these scam artists. They sat me in a chair and took a few pictures of my mouth. I never even saw the head dentist, but rather one of her very rude subordinates. She was trying so hard to push me on these unnecessary procedures(I have been in sales for almost 10 years, so I knew exactly what she was trying to do) and when I was not responsive she was extremely standoffish, and rude. After about 10 minutes of pictures they had one of their reps take me into a room and attempt to "hard sell" me on the BS plan they had outlined. I did not take the bait, and if youre unfortunate enough to end up in this office, then you shouldnt either. It was a huge mistake, and this "consultation" was anything but free. Try $265 just for them to take a few pictures and outline their plan for things I didnt even need. Like I said this was agreed on by 3 separate, well respected dentists in the Atlanta area who know how this woman and her staff operates. I ended up getting my procedure done for $350, and this was 3 years ago. Work was fantastic, and I have had no problems. They were set to charge me over $4,500 for the exact same procedure. These people are crooks. Criminals. Avoid like the plague!