Crabapple Dental: Dr. Sarah Roberts

Reviews 8

MA

Mark Segall

If you are looking for a dentist who will develop a treatment plan with short-term and long-term goals, who looks at the “big picture,” who always provides top-of-the-line treatment with the best equipment and technology, and who truly cares about her patients and the work she does, you have found her! I initially visited Dr. Roberts for a chipped tooth nearly a decade ago, and never sought another dentist. Beyond the comfortable, clean, and relaxing atmosphere at Crabapple Dental is a team of experts who truly care about their patients. From the moment you walk in the door, you can feel at ease that your smile is in the hands of the best-of-the-best. Heather always greets you by name with a smile and is happy to answer any questions you have regarding treatment cost and insurance. Kelly, my hygienist, is truly an expert in her field. She has extensive experience in both pediatric and adult dental hygiene. On top of that, she is friendly, caring, and always happy to answer your questions. Shannon, Dr. Roberts’s Dental Assistant is amazing at what she does. She and Dr. Roberts are truly a perfect team, expecting nothing short of perfection from their work. I have suffered for years with the pain and annoyance of temporomandibular joint disorder (TMD). Dr. Roberts (An LVI Fellow) and Shannon have extensive training in Neuromuscular Dentistry through LVI, and have developed a treatment plan that I trust will lead to a healthier, happier, and long lasting (PAIN FREE) smile. I could not more highly recommend Dr. Roberts and Crabapple Dental!

---

KA

Kathy Flagg

We have been patients at Crabapple Dental for 6 years!!! We loved our previous dentists in Dawsonville but when we moved back, we needed to find someone in the Milton area. Most people know I am VERY thorough whether it be researching a dentist, contractor or planning a vacation. Dr. Sarah Roberts and her practice ticked all the boxes for me and my family. State of the art facilities with the most comprehensive care available in the area IMO! Her office is bright, modern and comfortable. From her front receptionist Heather to her employees and hygienists...they are all friendly, professional and supportive and have been with her for many years which says a lot regarding job satisfaction. Dr. Roberts is very knowledgeable and I love how meticulous she is regarding her work. She has done a great deal of work replacing my old metal fillings and doing restorations with crowns when needed. She has personally followed up by calling me after big procedures to see how I am doing and honestly cares about her patients. Dental care is not cheap but I love knowing that when I see her, she is going to make sure things are done properly the first time around! I am extremely happy with all the care she has provided our family and LOVE to recommend her to others!!!

---

CH

Chris V

Service was fine and doctor was nice, except they made me pay before the denist would ever touch me, and I am not just talking co-pay... 400+ dollars. Service went fine, then two months later I get a bill from the office looking for more money! Come to find out even though they took my insurance, they billed two times more then they should have according to my insurance company. I tried to call the office and figure this out and the lady I spoke with didnt really care. According to her, their charges were fine for their area, and so were their extra fees she kept telling me about, but she wouldnt tell me what the extra fees were, she actually tried to tell me my insurance company may have added fees. Funny she said their charges were inline for their area, I called two other dentists around this clinic and they both quoted me less then this doctor... I would not use this office, and I wont be again. they clearly only have one thing on their mind and its not your smile ...$$$. Now the only pain I have is in my wallet.

---

KE

Kendall Smith-Sullivan

I am terrified of dentists and have been since I was a child. Recently, I had an excruciating toothache and had to get help---procrastination was not an option. I conducted extensive research and repeatedly Dr. Roberts name came up as an awarding winning dentist. So I took a chance and showed up at her office unannounced and in extreme pain. Heather welcomed me at the door with a smile and from there, Shannon and Dr. Roberts managed to melt my phobia through gentle assurance and support. In short, they built my trust by not being condescending about my extreme dental phobia. Together we came up with a proactive plan that included having my dental work done under sedation. Sure it costs a little extra but it allowed the good doctor and her talented team to help me, and I don’t remember much of anything which is fine by me! As for me, I now call Dr. Roberts my “favorite dentist” because she earned my trust and that title. I highly recommend her and her attentive staff!

---

CA

Caroline Mason

Dr. Sarah and the entire staff are amazingly WONDERFUL!! I had the worst experience when it came to going to the dentist (scary & very painful experiences)! But the first moment I walked into the Crabapple Dental office I was welcomed with the warmest of smiles, fresh baked cookies and a tour of the entire facility Dr. Sarah spent so much time speaking with me, my fiancé and my mom about our game plan for the perfect smile! We never felt rushed or uncomfortable at any point! (We visited twice before my procedure) The whole Crabapple Team are the BEST of the BEST!!!! I am so happy I finally found the Perfect Dentist!!!! And I can not forget to say a BIG THANK YOU to Shannon, Debbie, Christina and Brandi for taking such GREAT care of me!!! You all are just simply wonderful! Ps~ what other dentist calls their patients after hours to make sure they are ok and recovering nice?!? None that I know of. BUT Dr. Sarah does!! Thank you again, Caroline

---

JE

Jeannie Szucs

I moved to Georgia a few years ago and was not looking forward to finding a new dentist. I noticed Crabapple Dentist on my way to work and stopped in to inquire about an appointment. Right away I noticed the facility was very clean and the staff was very friendly and inviting. My first appointment was great and I have continued my dental care with Dr Roberts ever since. I have been very impressed with Dr. Roberts knowledge and professional friendly manner. I have also been very pleased with quality of work by Dr. Roberts and the entire dental care staff, they are definitely top notch! I give Crabapple Dental 5 Stars and would highly recommend Dr. Roberts and Crabapple Dental.

---

SA

Sandra G

My experience with Dr. Roberts and her staff was exceptional! I have never had a dentist spend so much time with me going over the condition of my mouth so thoroughly. The exam was very comprehensive including lots of xrays and a cancer screening. You can tell she loves what she does and cares about her patients. My hygienist was just as superb! I had serious stains on my teeth that she was able to remove. My teeth are so bright and clean! She took time to explain things to me and was very gentle around the sensitive tissue area. The front staff did not disappoint either. They were all very warm and professional. I would recommend this office to anyone!!!

---

AM

Amy Rennie

Dr. Roberts and her staff are amazing! The office is beautiful, not what you expect from a dentists office but more what you would expect from a spa and that is how you are treated while you are there! Everyone on Dr. Roberts staff is kind, friendly and caring! On top of all of this you receive top notch dental care! Dr. Roberts is not your grandmothers dentist! Shes probably unlike any dentist you have ever been to. I am so thankful to have found Crabapple Dental! It is always a pleasure to go to my appointment! I never thought I would say that about a dental appointment! Thank you Dr. Roberts and Team!!! You are the best!!

---

---