Advocate Illinois Masonic Medical Center

Reviews 3

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SteveandJane Morris

My wife gave birth to our son November 29th, 2012 at Illinois Masonic Hospital and went to the OB/GYN at Ravenswood on Damen. She saw three different doctors in the months leading up to the delivery - Dr. Sodini, Dr. Delfinado and Dr. Graber. The doctor attending the birth was Dr. Modee, and the resident was named Dr. Granberry. At first, my wife saw Dr. Delfinado and Dr. Sodini. These doctors were high energy, very modern doctors who seemed friendly and quite educated. The assistants and office staff were the stars here. They were extremely helpful with scheduling and very friendly at all times, with only one unnamed exception. If you go there, you will figure it out. Due to the FMLA law, I as husband was able to go with her to every single appointment and ultrasound. As the pregnancy progressed, Dr. Delfinado and especially Dr. Sodini became especially frantic and hurried, ALWAYS mentioning induction. The other doctor, Dr. Graber was the by far easily the best as far as personality. She was totally down to earth and willing to meet us halfway during appointments. We felt like we were talking to an educated friend. As the delivery came closer, Dr. Sodini made some off kilter comments and seemed like she had drank a bit too much coffee before appointments. Dr. Delfinado was very friendly, but not genuinely. She seemed as if she spends all of her time around very wealthy people who are pretentious and egotistical. I dont say that lightly, but it simply the feeling I got. When delivery time was just a week or two away, they pushed and pushed for induction, which after the fact and as second opinions were sought, was COMPLETELY UNNECESSARY. The baby was delivered perfectly healthy, praise God, and the labor lasted less than 12 hours, again, praise God. I would recommend, as a husband looking in, to avoid the Ravenswood practice at all costs and try hard to get your insurance to approve another practice. We loved Dr. Graber, but the others made us feel like we were victims in "The Business of Being Born". Also, during the labor, the resident Dr. Granberry would occasionally step in with this utterly disgusted look on her face and make vague, threatening comments. Dr. Modee was blank and hard-faced and mentioned C sections several times. She honestly seemed like my wife could die right in front of her and she would shrug and start doing the paperwork. We felt like we were treated horribly by these two totally disconnected, mean-faced and extremely uppity and egotistical doctors. If you deliver here, you will know Dr. Granberry and Dr. Modee by these comments right when you see them. My advice to pregnant mothers and their husbands is educate yourselves on pregnancy and do your best not to pay the doctors there any mind. Your baby will come out healthy and naturally with little to no input from Dr. Modee and Granberry. They are a disgrace. Lastly, the nurses were absolute stars and bright points at the hospital. With the exception of one nurse in her mid to late twenties named Brenda (SUPER FAKE FRIENDLY AND UNGODLY STUCK UP) who seemed like she just hated being there, every single other nurse was soooo sweet and treated my wife as family with tenderness and solid care. I truly believe the nurse Phebe deserves and award. The OB/GYN at the hospital, an older Indian woman with a thick gujarat accent, named Dr. Sammi was the sweetest, best doctor I have ever met. She really seemed like she cared about my wife and little baby son. We loved her. I hope this helped someone. Husbands, if you are reading this and your insurance says to deliver here, my advice is try for a suburban practice, or to use midwives. Avoid Dr. Granberry and Dr. Modee, and do your best to have your wife deliver elsewhere. Thank you for reading. This is two years later, and Ive been thinking about this a lot, as my wife is pragnant again and we will never make the same mistake by going here. Good luck and God bless your little babies !!!!!

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Amy Jucha

I couldnt be more disappointed and disgusted with my ER experience. I went to the ER in debilitating pain after a work injury. I was placed in a room where one of the techs helped me get into a gown since I was unable to this on my own due to the level of pain I was in. The primary nurse saw how much pain I was having and said she was going to get an order for pain meds right away. The first attempt of pain meds was oral Norco 5mg which did not touch my pain. Then I finally see the nurse practitioner, Rosie, who was difficult to deal with and I got the sense she just didnt want to deal with me. She orders for IV morphine which I get 3 hours after being in the ER with pain 9/10. Of course this still doesnt help my pain, we finally end up with IV Dilaudid after 5 hours of being in ER and still no relief. I suggest to my nurse how about an MRI of my shoulder instead playing this guessing game with pain meds. I hear my nurse suggest this to Rosie and her reply is "if she wants an MRI shell have to come back outpatient ". At this point its 3pm and its shift change for this terrible NP and the new NP comes in my room with discharge papers. I said to her you realize my pain is still a 9/10 with IV pain meds and this is your plan of care? To discharge a patient with the same level of pain as they came in with? Her response to me was " theres nothing else we can do for you". WHAT? This statement had me insensed. I am a nurse who hurt myself turning a pt and I know theres so much more you can do, youre just choosing not to. To top it off I was given an unnecessary cardiac work up ( not once did I c/o chest pain SOB ) but Rosie orderd a cardiac profile on me and I couldnt get the MRI I needed for my shoulder pain which was the whole reason for my visit. Im saddened that this is how patients are treated at this facility and some of their employees values do not align with hospitals mission statement of compassionate care. I most certainly was not delivered compassionate care and I will never go bk to this ER again nor will I ever seek employment as a nurse at this place....its an embarrassment.

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Bruce Ross

After a knee injury at Lakeshore Athletic Club, an ambulance came and took me to the Emergency room at Illinois Masonic. I was taken to the back where the rooms were, but was not given a room. I sat in the administrative area. I watched a couple of rooms come available, but was kept in the administrative area. Due to the extreme pain I was in, nothing seemed to matter, as long as they would tend to it. They asked what level of pain I was in on a scale of 1 to 10, and I told them 7 or 8. I thought that was a high level of pain and adequately described my situation. I was eventually taken back to get an x-ray. This is where my grievance really begins. As I was taken back to get the X-Ray, the tech had me placed in position and was going to start the x-ray, without the protective cover that is required when taking x-rays. I had to stop her and ask for it. I know x-ray techs and they have informed me that this is standard practice. Apparently it is not at Illinois Masonic. The emergency room doctor was great. He let me know that I had a ruptured patella and gave me all the follow-up information I needed and was the first of two positive experience I had. At this time, I was still waiting on the pain medication and inquired again. As I was in the administrative area, I could see and hear the conversations of the staff around me. As I watched a few people engaging in small talk (while I was still in severe pain), after about 5 minutes, one of them turned around towards me and handing me a cup of water and the pill. She was literally 2 to 3 feet away from me engaging in this conversation holding the pain medication that I had waited nearly an hour for. Well, this experience is why I chose to go to Midwest Orthopedics at Rush to complete the surgery instead of Illinois Masonic.