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Costco Optical

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250 Randall Rd, Lake in the Hills, IL 60156, USA


Category: Optician
Address: 250 Randall Rd, Lake in the Hills, IL 60156, USA
Phone: +1 847-960-9912
Site: costco.com
Rating: 2.7

Location




Photos 1

Reviews 4

DY

Dylan Batton

My experience here was definitely sub par. I had called ahead to confirm that there were walk in eye exams here and was told that there were. When I arrived, I asked the woman at the vision center about eye exams and was told by her that that wasnt her department. She hastily pointed me to a room nearby and told me to go there. In the empty exam area I was greeted by another employee who asked if I had an appointment. When I said no she seemed shocked and told me I needed one. When I told her about my phone call she said that the people who answer the phones dont have any information on appointments because she handled them all herself. She then said the best she could do was get me an appointment over a month later. When I went back to the first woman to ask why I had been told I could get a walk in exam, she just shrugged me off. The only reason I am giving a 2 star review is because I cant say whether the exams are high quality because I never made it that far. I greatly recommend Sams club vision center over here.


AU

audrey Lyons

My exams have been very professional and thorough. They are very helpful with eye glasses and competitively priced. I highly recommend Costco Optical at this location.


CA

Carrie Alice

So friendly and informative. Lowest contact lens Rx price, by far too!


HA

Hayley Boomer

Dont know when it is open and cant seem to find out, very un-helpful



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