Category: | Pediatrician |
Address: | 542 Lincoln Ave, Winnetka, IL 60093, USA |
Phone: | +1 847-441-1000 |
Site: | drromafranzia.com |
Rating: | 4.6 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–1PM 8:30AM–5:30PM 8:30AM–1PM 8:30AM–1PM Closed |
CO
Corey Widen
Dr. Roma Franzia sets the standard for what ALL doctors should aspire to. From the moment you enter her office you feel surrounded by warmth and friendly staff. My children and I consider it a treat to go to her office - they actually cheer when we have to go!!. We look forward to going and find ourselves hoping to be kept waiting (which never happens) and don’t want to leave. The attention to detail in her practice is astounding. Beyond the separate sick/well waiting rooms the décor is breathtaking and lush. Each treatment room is themed with gorgeous custom murals that cover all walls & ceilings, giant animal treatment tables, books (for children and adults), toys and child size furniture in all rooms make the children feel at home. Every nook and cranny is filled with something lovely to look at right down to the decorative drains in the sinks! You have to see it to believe it as pictures do not even come close to doing it justice! Dr. Franzia is a mother herself and treats her patients as she would her own children. She holds herself accountable to all her patients and is available round the clock. She has an extreme devotion to her patients. She trusts and believes my "Mothers Intuition" which I find very helpful and she is also an aggressive doctor so she does not let my children suffer unnecessarily with a "wait and see" or "lets ride it out" attitude. Her attention to detail led her to discover issues with my children that other pediatricians simply missed and even spans to pain management. Dr. Franzia utilizes numbing patches and numbing spray that make shots virtually painless. I feel that it is extremely important that children dont learn to fear the doctor so they continue to take care of themselves later in life. Her bedside manner is so comforting for both parent and child. I wish that every doctor could be like Dr. Franzia, and we love her like a member of our family. I have never felt rushed and have often wondered how she finds the time to give us so much attention. She also doesnt give blanket advice that makes many mothers neurotic by setting them up to an unattainable standard. She tailors all of her advice and is extremely reassuring. My children have been in her practice for 7 years. Further, on several occasions I have had to call her in the middle of the night - and she answered her phone!! I find that astonishing! Every doctor I have ever had to call on off hours has a service and calls back later. I dont know how she possibly does that - but she does!! Simply cant say enough good things about this doctor!!
AJ
AJ Goehle
Discovering Dr. Franzia has been the best gift a first time parent could ever ask for! As first timers we didnt know what to look for in a pediatrician. After a horrible first 6 months with a different doctor, my mom (who goes to the partner office, Face Forward Medical Spa) suggested we go meet with Dr. Franzia--and 1 1/2 years later we adore her and continue to recommend Dr. Franzia to all of our friends. There are a million reasons why she is amazing but here are three you should know: 1. Her office is like sophisticated childrens museum: Stepping off the elevator you are immersed into a gorgeous and whimsical space, purposefully designed to calm and inspire children. Each room features an imaginative themed environment, layered with stimulating activities. As designer of children environments myself, I cant help but appreciate every little detail and thought included in the space. 2. She will know YOU: Over the past year and a half, we have developed a relationship with Dr. Franzia. She knows our names, knows our history, I can call her (and only her - not a call service) on her cell phone at ANY TIME and she will answer on the 2nd ring (even at 2 am!). She will know who I am, know our son, and is ready and able to have a discussion with proactive steps. She is also a working mom and empathizes with our crazy life and all the nuttiness that comes with the role. 3. She is always going above and beyond: It amazes me how she puts her patients and their families first. I never thought this still existed today where you interact with only one doctor. She is the real deal! She is a true problem solver and has personally developed a team of doctors to help us figure out our sons ear issues. She made phone calls to specialty doctors at Lurie Childrens Hospital and got us an appointment within 2 days, (when there was a 3 month waiting list) - and she even scheduled a follow-up in person meeting with her and the specialist so they could collaborate and figure out the best care solution for us. She is patient, listens, and spends at least 20 minutes with us at each appointment addressing anything I could ever think of. She will always squeeze you in on the same day if needed! She even calls and follows up with me after visits, to make sure things are going well. We cant say enough amazing things about Dr. Franzia and dont know where we would be without her today.
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Margaret Parra
Dr Franzia has cared for my four children for 6 years. Im tempted to say shes even cared for me during that same time--not with direct medical attention, but through the depth and quality of attention shes given to our family during that time. As a Doctor, Roma Franzia is an unusual blend of current knowledge and traditional methods. She knows all current medical practices and issues, but doesnt always buy into every fad. As your children grow, youll know the fads I mean. She is such a substantial care provider. With so many children, Ive been stumped more than once by symptoms theyve presented. Dr. Franzia has nailed it every time. My 2 year old son once started developing hives every time he played outside in the chilly weather. I of course started to panic, thinking he was developing an allergy to the cold. After sitting in her office for 5 minutes, however, she knew immediately that he was experiencing a post-viral reaction, activating histamines in his body--not when cold but when he warmed up from running around! She calmed me immediately with her certainty, she treated him, and hes of course fine. Thats another invaluable component of the experience with Dr. Franzia--the calm. Dr. Franzia is a confident, completely capable Dr., but she also respects all of the cares, concerns and intuitive decisions of the parent. She has never issued a judgmental tone (even though she probably thinks were nuts sometimes). Ive only always felt as though my children are in capable hands. Dr. Franzia visibly cares *about* not only for, our family. Lastly, being a solo practitioner, she somehow figures a way to make time when you need her (she even once opened the office after normal visiting hours to take a look at one of my sick kiddos--dont tell her I told you so). Shes a treasure. PS! Her office is a wonderland. My kids sometimes ask to go there just to play :)
MA
Mary Andrews
After the retirement of our long time pediatrician (who had also been mine as a child), I was faced with the daunting task of finding a new practice. I adored our previous doctor who knew my girls background without checking a single note. My kids are frequent visitors so it was essential to find a doctor who I could easily work with in their health needs and who understood us as individuals. I did not want a large group where each week I might end up with a different doctor in the practice. I wanted someone that knew us. I interviewed Dr Roma and was impressed, and from the moment my kids walked through her doors, there was excitement about exploring all the various nooks and crannies of toys and play areas! They loved every detail but especially the little fairy door at the base of the office desk! They are always excited to see Dr Roma and feel safe and comfortable there, which is a major concern with them. In just the past year and a half, we have gotten to know Roma extremely well (frequent flyer miles racked up from so many visits!) but best of all -Roma knows us! She knows the history of each daughter and the needs that child has, and she also knows how infections play out in their unique bodies. Needing to be more aggressive in some cases to help her get well and also where to let it run its course. Dr Roma just knows each child very well in her practice- it amazes me that someone can run a busy solo practice but still remember the little details of an individual child! I never thought I would find another pediatrician as great as our prior one (who retired at 78!) but Im happy to say I have. My prayer is that one day my children can take their children to Dr Roma! She is just that wonderful of a pediatrician!