Hagerstown Smiles Dental Care

Reviews 9

TA

Tango McPhearson

I have moved several times in the last 10 years and have been searching for a good dentist in the Hagerstown area. Because finding a good dentist is very important to me - I wanted to make an apt with more than one and compare. I have to say, I am very glad I chose Hagerstown Smiles Dental Care as one of them. These are the Pro points: 1) Ample parking close to the building 2) Very easy to get to, and not a lot of traffic to wrestle with - getting in and out of the parking area 3) Building is Huge, VERY clean and patients are seen in individual offices - so you have privacy to talk to your dentist, etc. 4) When I came in, I was immediately seen by a very nice person who took me to a small reception room where we filled out my information together and I was able to talk to her about exactly what I wanted to have done (I wanted digital panoramic X-rays which I wanted emailed to myself, and I wanted a no pressure consult for a treatment plan) - This meeting with what ill call their "Welcoming Person" was very comfortable and unusual, in that I have not ever experienced this before - VERY nice touch! PLUS, they had a little welcoming bag with several small dental gifts inside - I continued to be very nicely impressed. 5) Immediately after the welcoming/informational meeting, I was taken to a very clean office where I would await the Dentist. I was prepared to sit in the Dental chair and read - I brought a book - but it wasnt necessary, as my Dentist (Dr. Brandy Behrens) came in w/in one minute of my getting into the dental chair and getting comfy. She was VERY nice and took the time to really look at the x-ray, my teeth, and truly listen to what I felt i needed. I explained I knew my teeth were in very bad shape - and I was going to need a 2 step plan as I could not afford to have everything done at once. She understood - and did not pressure me to take out loans, charge the work on my credit card, etc, etc. This also, was very refreshing and i felt very honest. I NEVER felt rushed - AT ALL - which really made me feel relaxed and not under any pressure about anything. Dr. Behrens and I discussed solutions and she said she would email me my Dental plan along with my x-rays. 6) I then went to the lobby/reception area and paid my bill ($39.00) 7) When I returned home, all of the info and the x-ray was there in my e-mail - just as they promised. ** In conclusion, there was not one negative thing that occurred, OR that I noticed during my visit. Everyone was polite, cheerful and seemed genuinely happy to talk to you and have you visit. I was never left alone - as I have been in every other dental office ive been to in the last 10 years - Usually im handed paperwork by the person at the front desk who barely seems to notice that im a human being, and many times seems annoyed to have to bother with me. ** I honestly cannot think of one thing that Hagerstown Smiles Dental Care, could have done any better than they did - therefor, i have no "Cons" Listing. I know I will be returning to Dr. Behrens and this Dental center many times - and I am actually looking forward to it. My Thanks Dr. Behrens and and everyone who works there!

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David Taschman

I started going to Hagerstown Smiles when I lived in Hagerstown, and I continued going there since I moved to Frederick. I wouldnt think of going anywhere else. Dr. Bruce Burley and his team which includes his son, Dr. Brandon Burley, and Dr. Brandy Behrens and a terrific staff. This is the most high tech and professional dentist office I have ever been to. Theyre attention to detail is unbelievable, not only with your teeth, (they are perfectionists), but with everything else as well. Theyll give you a pillow, a blanket, water, coffee, hot chocolate, adjust the music, whatever you need to make you comfortable and to make your experience pain free. I recently decided to get veneers done, after years of being unhappy with the color of my teeth. I am so happy now with my beautiful white teeth. I get tons of compliments and now I love to smile. If you are looking for a great dentist, and you want to have a great smile, go to Hagerstown Smiles.

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CH

Chad Bourgoin

First let me preface this by saying we have two insurance plans. We went through a big dog and pony show when we went in the first time. We were told our plans were good to go, and we asked several times. We then recieved a large bill and when we asked why, they gave us an amazing run around set of reasons. I couldnt get a realistic answer so I called my insurance and they quickly said they are not in network providers on both plans. We were promised several times we were good. Please do not trust this practice to be honest, they are trying to grow and will promise you the stars and thats why they only get one from me. Update: they gave us a 50% credit so that was nice.

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B Lewis

Hagerstown Smiles is hands down the best dental clinic I have ever been too. My first visit I was very fearful as I had not been to the dentist in years. I was expecting a huge lecture but I got none of that. They took me on a tour of the office, introduced me to everyone and made me feel really welcome. I did need some work done which I got done and have had several visits since then. They always take good care of me and my mouth is "caught up" and back to a very healthy state. Thanks Hagerstown Smiles!!

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Melissa Bartles -MDH-

Like many, I have a fear of visiting any dentist. Because of this Ive been through quite a few! This clinic was recommended to me by one of his patients; Ive passed that on to friends and coworkers as well. Ive been a patient for nearly 10 years and have been treated gently and with good humor. Theres been no surprises or painful experiences and I credit this to the warmth and professionalism of the entire staff.

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CA

Cathleen Jivoin-Hull

A GOOD dentist is as important as a GOOD nail tech, and this office and these three dentists are just top notch. they all cover each other to get you in with an emergency, and for a regular appt, they map their entire plan and speak to you in laymans terms...... walk in and i am as comfortable as if i was home, i love them , Cathleen Jivoin-Hull

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Brandon Jones

I already reviewed Hagerstown smiles last time I received the email about a review but maybe this is for a different website not sure but regardless, 5 out of 5 stars. I now have my wife going there and I recommend to all my friends. Great friendly professional staff! Highly recommend to anyone.

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LA

Lael Horst

Best dentist office in Hagerstown! They are always so friendly and attentive that they actually make going to the dentist fun! This has always been an honest, non-pressure dental office that works with their clients to find affordable solutions for your dental needs.

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Susan Thomas

I love the staff and dentists at Hagerstown Smiles! I am dental-phobic and they are always so kind. Every experience I have had, as well as my family, has been very positive. I always recommend them to anyone seeking an outstanding dental practice.

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