Parrelli Optical

Reviews 19

CA

Catherine Doe

This was my first time at Parrelli Optical, and it was wonderful! Matthew fitted me for contacts, he was knowledgeable and took care in explaining how my eyes worked, and how he was going to go about making sure my contacts fit perfectly. I was always told that because my eye was shaped a certain way, that I would always experience some blurry vision when wearing my contacts...not with Parrelli Optical! My vision with contacts is clearer than it has been in the 10 years I have been wearing contacts. Mathew excels at his job, is a wealth of knowledge in both contacts and lenses and seems to have fun doing it all! Dr. Metsch is also fantastic! I thought my vision with my glasses on was perfect, but he was able to tweak it just enough so that it could sharpen the lowest level of the eye chart. And the front desk staff? AMAZING!! Shelley was attentive, competent and makes you feel relaxed from the moment you walk in. Martha takes a genuine interest in how your glasses look and feel. She observed the types of lenses I was trying on and was able to casually recommend the PERFECT affordable pair that I ultimately ended up purchasing. She is honest in how lenses look on a person, and has a keen eye in recommending the perfect set of lenses. Overall, I am extremely happy with switching to Parrelli Optical and highly recommend them. First class service from the moment you step in!

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Brian Dorsey

I have been going here for over 8 years. The staff members are knowledgeable, helpful, friendly, and just plain nice people. The people working here have been here for years. Martha and Shelley have never steered me wrong on glasses selections, bill payment, or any other thing. The selection of frames for both adults and children is extensive. They have convenient reminders for appointments. Dr. Metsch is very thorough and professional and has helped me and my children with every eye care need we have had. Simply stated, these people are fantastic at their jobs!

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Elizabeth Perry

The staff are extremely helpful and knowledgeable. I have been a client for many years as well as my entire family. Whether it is fitting for glasses, picking frames, or fitting for contact lens, the staff have the expertise to ensure the best fit as well as the most stylish frame. No other provider can compare with them. I have known Martha for years. She always welcomes me with a smile and takes the time to explain new products and the benefits as well as answer my many questions so that I can make an informed decision!

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E Agosti

I am an eleven year-old girl with contacts. That means that on school mornings I sometimes dont have time to put my contacts in. I outgrew my first pair of glasses quickly and after that I kept asking for glasses. Anyway, I went to Parrelli Optical and quickly found a VERY cute, stylish, and fashionable pair of frames. It only took 5-10 minutes for me to find them, which says a lot, givin my age. Martha Law helped me find the frames and encouraged me about how great I looked. Thanks to her I will DEFINITELY come back!!

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Jen Agosti

Martha Law helped my daughter and I and she couldnt have been more wonderful. She helped us find a perfect frame (quickly!) and then was great at checking insurance, pricing, etc. for us so that we didnt have to. Most importantly, she was delightful and because of her and our experience, we will definitely be back the next time anyone in our family needs glasses. Best experience buying new glasses ever. (Which says a lot when shopping with an 11-year old girl!!!)

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Brian McCarthy

The staff at Parrelli have not only been incredibly helpful and friendly, but they have also been unrelenting in their efforts to get the perfect fit for my vision. Courteous and professional. Accommodating to my schedule. Informative, they arent trying to rush you out of the office, or sell you something you dont need. They really want to make sure you understand your vision, your options, your insurance. Yup, I recommend!

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Dianne

I get my Silhouette glasses from Parelli Optical and sometimes have problems when an arm on the glasses gets a little out of shape (usually when I fall asleep with them on). Shelley and Martha are always great when I stop by to have the glasses straightened, always taking care of it "on the spot". I appreciate having Parelli close to my home and have recommended them (and Dr. Metsch) to many friends. Thanks!

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Lisa Alonzo

My family loves Parrelli Optical! The office works like a well-oiled machine; appointments are always confirmed and reminded, receipts are emailed, and glasses are ALWAYS perfect. We always feel welcome and comfortable while we are there- like family. Martha and Shelly are an amazing team and they always get it all done! This type of professionalism is rare nowadays!

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Jennifer DiBiase

The staff at Parreli Optical are wonderful. Martha, Matthew, Shelley and Dr. Metsch are professional and personal. Our entire family have been coming to Partelli for many years. The service is top notch and they know us by name the moment we walk through the door. Plus they have a great selection of eyewear and convenient hours. I would highly recommend them.

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Melinda Krupa

Have been coming here for years and years. Dr Metsh helped me with my LASIK Surgery was the best decision Ive even made and so glad he was there for me at every step of the way. Martha is very helpful every time I go in for my appointment they are on schedule! I recommend Parrelli to anyone looking for a new eye doctor!

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Leigh Perkins

Each time I go in, whether needing new glasses, upgrading my sunglasses or struggling with an issue around fit, Shelley and Martha always have advice and offer their able assistance. From frame style choices to the most economical way to get what I need, I have appreciated their guidance for years now.

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Sharon Libront

I know my eye health is in excellent hands with the team at Parrelli Optical. The friendly and appreciated help in choosing the right frames, setting up appointments etc. makes it a pleasure. Dr. Metch is talented and personable. I appreciate his genuine and caring nature!

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Edward Lipman

Weve been coming here for more than 3 decades. Very helpful staff attuned to getting the right look and fit for every individual. Always helpful dealing with frame adjustments and lenses issues! Thank you, Shelley, Martha and Dr. Metsch!

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Marcia Wood

Dr. Metsch was great! He is friendly and I left feeling as though I had a thorough exam from someone who is knowledgeable and cared about my health. Everyone in the office was friendly and helpful. Overall a great experience!

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Heidi Watters

I used to have anxiety over going to the eye doctor. I dont anymore, because everyone at Parrelli is friendly and informative. I feel very comfortable asking them any simple to complex questions. They make the visit fun!

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Chuck E

I like it here because its clean, comfortable, the staff are friendly and the doctor is great. Shelly was nice enough to replace the nose pads on my sunglasses. Dr. Metsch is patient and uses nice modern equipment.

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Katerina Luarasi

I came in here the other day looking for new frames because I hated my old ones and Martha helped me find the perfect pair! Wonderful customer service. Ive recommended this place to my friends!

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Leslie Dumont

Dr. Metsch is very thorough and friendly. He explains everything. The optical staff is knowledgeable, accommodating and friendly. The whole family uses Parrelli Optical in North Andover.

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Natalia Morales

Great experience... staff is very friendly, booking an appointment was very easy, Dr. Metsch was very professional and explain everything. Overall a great experience...

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