VCA Wakefield Animal Hospital

Reviews 14

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Sara S

I have been a pet owner my entire life and have spent my fair share of time at the vet. Never have I felt strongly enough to write a review about basically any business, however, the VCA in Wakefield is by far the best experience I have ever had with a veterinarian office. Dr. Sip, who specializes in small animals, is extremely kind, and very thorough with her examinations. It was incredibly obvious that she cares deeply about animals and is very passionate about what she does for a living. Not only did she explain every detail of my pets condition and aftercare regimen to me, but she gave me her email in case I had any questions, and called me several times to check on how my pet was doing. All of the staff is very friendly and helpful. On more than one occasion, they have gone above and beyond to accommodate my work schedule, even staying open late to see me. When my pet passed away (to no fault of the staff at the VCA-he was old and very sick) the doctor sent me a card expressing her condolences and called to check in. I truly cannot express how great the VCA in Wakefield is. I would recommend them to any pet owner and I will continue to bring my pets there indefinitely.

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Brendan sullivan

Fantastic staff, very caring and helpful. Expensive though, and fees show up on the bill that werent part of the estimate but should have been, i.e. the estimate has the X-ray cost, the bill had the x-ray and x-ray handling/processing fees. We brought are sick cat in for an emergency check in, they stayed late on a Saturday to help us out. Unfortunately we had to put our cat to sleep. Everyone at the hospital was extraordinarily nice and treated our cat (and us) very well on her way out. I dont know if its just because the hospital is in an expensive area but the prices are kind of high, and I wasnt a fan of the surprise fees in the bill. However it is a clean, bright and modern facility that gave us the best care they could. We have a closer vet but when here because it was open later. Billing issue aside well certainly consider them for future care and adoptions.

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Stew Jenkins

I cannot say enough wonderful things about the Wakefield Animal Hospital. As a family we had to make a very difficult decision about a 17-year-old member of our family. At no point did we feel anything but compassion and empathy from the staff, and Dr. Astrid Kruse in particular. Dr. Kruse gave her medical opinion, but at no point did we feel any pressure from her to follow her suggestion. She made sure our little buddy felt not even the slightest hint of pain throughout the process. And, in his final moments, he finally looked at peace. It was an incredibly difficult night, but the staff was amazing, and I highly recommend them to you and everyone you know. Thank you, Dr. Astrid, and the entire staff at the WAH. Rest in peace, Walter.

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Jae Will

Dr. Pelletier and Dr. Goulart are amazing with our two cats, especially as they get older. Our cats connected with them (and they with our cats) when we first moved here, and we continue have them as their primary vet of at all possible. Dr. Franquin was also great on a time sensitive and potentially serious matter when Dr. Pelletier was booked. The technicians and support staff are also top notch. The weekend hours are very convent. The follow up calls to check in are also very helpful. In several cases, the follow ups have come not only from the support staff, but also from one of the vets, because that is how much they care.

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Andrea L.

Best animal hospital around. Ive had dogs (and other pets) my whole life. Never met such genuine, caring people when it comes to animals. I lost my 15 yr. old dog and was so touched by the support they had. Especially my dogs vet there, just so thoughtful and caring. I wont ever go elsewhere as a result! I knew they understood. :) Also, not to mention how completely organized and easy it is to make appointments - theyre super on top of everything, never had any issues. great confirmations of appointments for reminders, etc.

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Anna Strasnick

Dr. Pelletier and her staff are amazing. They are highly skilled and compassionate caregivers who go the extra mile to take care of their patients. They have helped us through many ordeals and we cannot say enough about their efforts. With respect to primary care medicine, they never made us feel pressured to make vaccination decisions. They clearly explain all of the options available and the reasons to support their recommendations. We highly recommend them.

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Yosselin Guzman

The staff were so wonderful and knowledgeable. They super friendly and accommodating. I have an exotic animal, Gorda the turtle, and finding a vet that could treat her burnt eye around my area was difficult. The treatment she received was above an beyond my expectations! Gorda and I highly recommend them! Definitely a great environment for your pets to get the help they need! Awesome vet hospital

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A Private User

It is unfortunate that this clinic values money over pet care. Three different workers (including the extremely pushy Dr.) attempt to sell you useless meds, procedures, and treats; then make you feel guilty for not spending thousands of dollars. I thought I was in a used car-lot! Fortunately, we learned from this experience and now go to the friendly and affordable clinic in Stoneham.

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Rachel Lorusso

My poor kitty was sick with oozing eyes, sneezing and feeling just plain crummy. I havent been there before, and havent had our kitties very long. So, I called them this morning, and they happened to have a 9am appt available. The staff was so friendly, and the vet , Dr. Simonelli, was so gentle, caring, and knowledgeable. Also very reasonably priced. Thank you VCA Wakefield! <3

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Charles Slavin

High quality Veterinary Care. Everyone here is friendly and helpful and they all show a deep and abiding concern for the welfare of your pet. This houseld has had one very sick cat, which they treated successfully, and a very sick dog who, unfortunately, was not treatable. They were always there and I always felt they were doing the very best they could regardless of outcome.

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Joanne Kiley

My dog gets excellent, professional and thorough care here. The staff is very caring and kind. Im a new dog mother and they are very patient with me as well! We participate in the CareClub and there are so many benefits to that I highly recommend it to everyone. I really appreciate the follow up phone calls I get after a visit to see how my dog is doing.

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J. W.

Long waits on the weekends, decent waits on the weekdays. Their waiting area is oddly set up and the dog area has the smallest space- which means theyd better all get along or there is nowhere else to go. I wish they would revamp the seating. Overall, decent service. They remember my dog and are always friendly. But they are a bit pricey.

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themoonxchilde

Absolutely love this place. I was a tech for 6 years at other hospitals but now bring all my pets here because the service is so good. The doctors and staff are wonderful and caring, and you can tell they all work in a fun environment. Ive been to too many hospitals where the staff is just miserable- cant say enough about this place.

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Jonathan Vargas

Lovely people. Very attentive. Sadly saw them at a time I had to put my pet down do to a terminal condition but they were very considerate and accommodating. I highly recommend going. Oh, the also look after small animals like hamsters birds and exotics. Not every vet in the area does

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