Category: | Eye Care Center |
Address: | 9721 Lyndale Ave S, Bloomington, MN 55420, USA |
Phone: | +1 952-884-8338 |
Site: | eyecaremn.com |
Rating: | 3.8 |
Working: | 8:30AM–7PM 8:30AM–5:30PM 8:30AM–7PM 8:30AM–5:30PM 8AM–4PM Closed Closed |
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Tasia Melnichenko
Let me just say that if I could give them zero stars, I would. I showed up for my appointment, just a basic once a year eye exam, 10 minutes early. Was told they no longer had my insurance information on file (both old and new). I gave them my new insurance and waited for one hour to see a doctor. In the appointment I asked the doctor a couple of questions about the types of contacts I wear and if maybe there would be a different brand better suited to my current needs. She did some tests, asked some questions, and told me we could follow up in a week. I thought that was awesome. However, when I was done I was informed that they could not take my insurance (normal blue cross blue shield from work that covers eye), that I would be billed an additional $70 for the tests the doctor ran after I asked some innocent questions, which I was never told I was going to be charged for, then they made me pay in advance another $70 for the follow up visit I was to have the following week. I was never able to get to that visit due to scheduling conflicts and I am still having the hardest time getting a full refund for it. I spoke to the manager after all this was done and was told not to worry about anything, that she would follow up with me about the insurance, etc. Now, a year later I got an invoice saying I owe them $239! What kind of company does that?!? If you can go anywhere, do. Ill be taking my business elsewhere as well.
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Ray Peterson
One of the best eye exam Ive had in years. Dr. Steve concert was very thorough he explained a lot of things to me about my eyes. And how to take care of them. Joe the optician was very helpful with finding a great pair of glasses for me
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Kelsey Bengtson
Best Eye Clinic in Bloomington! Doctors and staff are extremely helpful and professional! Highly recommend!
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Robert Lee
They were efficient and professional.