Category: | Dentist |
Address: | 105 W 9th St, Berwick, PA 18603, USA |
Phone: | +1 570-752-4542 |
Site: | berwickdentalarts.com |
Rating: | 3.7 |
Working: | 8AM–5PM 7AM–5PM 8AM–5PM 7AM–5PM 8AM–2PM 8AM–12PM Closed |
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Shelby Auchter
Office: Horrific communication between staff, poor customer svc, ridiculous policies. Dentist seen: not good with children, harsh tactics, rude, obviously unaware of office policies. Hygienist: awesome, caring, thorough. I and my 6 year old child WERE patients of doctor Ermish. I was just told that we were both discharged for missed appointments however, when I began going there, made it known I had severe agoraphobia & at times cant leave when I need to and was told they would not require a 24hr notice in these situations...yet the 3 times it happened was cited as reason for my inability to make an appointment. So Im left with 2 teeth that broke at my gum line a week from the day they were filled by Ermish, an expired prior auth to fix it all & no dentist. As for my 6yo daughter, she was hurt by Ermish the 2nd time the same tooth was capped and left terrified of dentists..also a situation they were aware of. Prior to that incident she loved having her teeth done and was fine with going... since? weve left 2 appts cuz she refused to open her mouth & missed one because she was so scared she was vomiting when it was time to leave. I was told to "give it time" & late cancellation wouldnt be held against her...yet the cancelations were cited as reason for inability to schedule.. All this after Ive played phone tag with the office for 4 weeks.. "someone will get back to you" and I end up calling again bcuz nobody ever does. Ask who I file a complaint with, and am told "gee I dont know, Im new" Only positive part of it all was the Hygienist
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Eugenia Schleich
My husband, sons and myself have been patients of Dr. Carlin for 24 years. I cannot express how wonderful this doctor and his staff are. We have had exceptional dental care all of these years through kids emergency dentistry from sports related accidents to my extensive dental care. I have had dental problems and the related anxiety since I was a child. Dr. Carlin has always been patient and kind...did I mention patient... We are so lucky to have this dentist and his staff in our little town.
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Marika Handakas
Have received dental care here for many years. Was referred out for a complex procedure they do not do, and the specialist raved about the quality of work he saw they had done. Would recommend that everyone practice good dental hygiene and that Berwick Dental Arts is a good place to partner with.
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Joe Marshall
Place sucks. I missed appointments due to having to work. So was told I cant return. I let it go a while and called to see if I could return still no luck. 0 stars in customer service.
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Bill Rickmers
Dr definnis and his staff make your trip there Pleasant you will not be disappointed wish I could give them a 10 star