Pleasant Hills Pet Hospital

Reviews 9

SH

Shannon Nicole

The vets at Pleasant Hills Pet Hospital are great at their job, the doctor I see for my 6 month old kitten truly seems to care for him. She always seems very willing to give advice and answer any questions. However I feel their techs/assistants are awful. Had to take my kitten in for some blood tests to make sure hed be ok for a neuter, the tech took him into the back and after about 10 minutes you could hear him hissing and screeching all throughout the clinic. About 20 minutes later they bring him out and tell me they couldnt get all of the blood they needed for the tests because "he was squirming around too much". Instead of taking the blood from his neck/shoulder area they took it from his back legs down by his feet. The tech brought him out to me shaking and he had a compression bandage around one leg to stop the bleeding. He has some bruising where the needles went in, which wouldnt be so bad if it wasnt obviously causing him pain. Hes very energetic and likes to run around and leap onto furniture and now the pain is making that difficult for him. On top of all of this they had told me at the front desk that the neuter was scheduled for the 30th and it was printed on my paperwork as such. Come to find out today that it is actually on the 17, and they dont know if theyll be able to reschedule it. Safe to say I will be going somewhere else for my kittys neuter!!

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JE

Jess

Took my dog here because he had a loose tooth (which was not bothering him) and to get a quote on a dental cleaning. Our typical clinic does not do dental services. Our dog had his annual check up at the end of April at his normal clinic where he was determined to be in good health but would need a dental cleaning within the next year. I made an appointment at Pleasant Hills Pet Hospital because they said they provide dental services. At the appointment we waited about 20 minutes between when the tech checked us in and seeing the vet, which my dog spent shaking and pacing in the exam room. When the vet came in she had him go up to the table and fully examined his body, so by the time she looked at his mouth he was being rather uncooperative. The vet said that yes he needs a cleaning and she could not get a good look at the loose tooth. She said shed get us a quote and the tech would review it with us. Fast forward 15 minutes and the tech brings in a $1000 quote, including notation that 3 teeth need pulled (How does she know 3 need pulled when she barely looked in his mouth?). I told her I need to discuss this with mu husband and we proceed to the checkout where they charge me $53 for the appointment TO TELL ME EXACTLY WHAT I TOLD THEM THE ISSUE WAS OVER THE PHONE PRIOR TO THE APPOINTMENT. We wont be back.

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GU

Guy Gearhart

I will never take my pets to them again. My sister is a vet and I told her what they tried to tell me my cat needed to have done and she just laughed at me and told me to stop going there. I wish my sister lived closer but she is about 8 hours away. I told her that they wanted me to give my cat this special cat food that was very expensive and actually made my cat sick. As you see from my username Im a attorney and like I said earlier my sister is a vet and I had her look at both my cat and dogs records and she said the meds they were giving my dog were making him need more visits so they could keep charging me. Im putting together all the records and getting ready to open a case against this place. I will say that I started going to Banfield pet hospital inside of Petsmart. My sister worked for them before she opened up her own place and told me they are honest and the prices are much better. If you love your pets PLEASE dont take them here...

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CA

Candace Jones

DO NOT TAKE YOUR DOG TO THIS VETS!! They removed a mast cell tumor from my dogs leg and while Dr. Jones did an outstanding job in surgery the subsequent care was horrible. When it was time for her sutures to be removed they left 2 in her and she developed an infection. Over $1500 dollars later, they only thing they would do for her is recommend more and more rounds of antibiotics to fix a problem they caused and then charge me for it!! When we asked for our medical records, during her last visit they got snippy with my husband and did a piss poor job of wrapping my dogs leg with bandages. While I feel that many of the vets are very capable, they are outrageously priced and will continually try to get more money out of you while not doing much for your pet. Go somewhere else!!

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DA

Dan Lafrankie

I will never take another animal to these people, in the last year my wife and i have taken 5 cats to them and they put 4 of them to sleep, after talking with the animal rescue league and the humane society 3 of the 4 that were put to sleep had a very curable problem, it seems that they would rather milk people for all they can rather than actually give animals the care they need Please if your animal has anything wrong with it take it to someone else, the chances of survival with PHPH seems to rely solely on your willingness to pay rather than what is really wrong with your pet, we lost 3 of the 4 in the span of a week, thankfully we dont have kids yet because explaining this lose to a child would have been even more heartbreaking than it already was

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PH

Philip Weeks

This is a great vet. Just brought my new puppy here and my two year old still goes here as well. Decided to give them 4/5 because the staff in the front needs to be more diligent in assisting customer. Twice Ive been there juggling a fur kid whilst having to carry paperwork, medicine, lab samples and its like they just stare at you struggling in the door. Smiles and small talk isnt enough to get you by in customer service anymore.

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JO

Jordan Smith

My husband and I took our hamster in to get his leg fixed. We ended up having to put him down due to an infection, but our experience was great under the circumstances. The staff and Dr. Jones were very kind and understanding of the situation. They showed the utmost professionalism and care for our hamster, and to us. I would highly recommend this vet hospital!

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A

A Private User

PHENOMONAL STAFF AND DOCTORS!!!! I took my cat here to get neutered and declawed. They were great. They explained everything very well. I got called instantly as soon as he was done. The staff is so welcoming and knowlegeable! I do not agree with the message below, some people are never happy. My friends and family would only reccomend this caring staff!!!

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A

A Private User

It is very dangerous to bring you animals there. You never see the same vet more than twice. They want to run test that are not needed, along with sugeries etc. The staff is not very knowledgeable or responsible. They misdiagnose and make up things to benefit their pockets! Please do not take your animal there if you care about them.

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