Category: | Medical Laboratory |
Address: | 832 Germantown Pike, Plymouth Meeting, PA 19462, USA |
Phone: | +1 484-681-9355 |
Site: | labcorp.com |
Rating: | 2.8 |
PO
Potts 28
I wish I could give this facility a negative star. They dont deserve a one star. I went to this facility in October of 2016 for routine blood work. I have a huge phobia of giving blood. When I met my technician, I tried to explain to her that I was very nervous and needed to lay down during the blood work. She ignored me. A few minutes later while she took my insurance card, I expressed again how this is hard for me and I need to lay down. Her response “It’ll be fine.” She sends me back to the room. I wait for her. She comes in and DOES NOT lay me down as I requested several times. I usually pass out. I usually get light headed. I know this from experience. I obviously requested this for a reason. She ignored it. She began to look at my left arm. I nicely explained to her that I’ve had a lot of success with my right arm. Her response “I’m going to look at the left arm first and make a decision.” She did not care at all how I was feeling or what worked for me in the past. For all I’m concerned she wanted me to be scared. She proceeded to draw blood from the left arm all while I’m still sitting up. She makes a comment “See when you get all upset your veins hide.” Ridiculous! I hydrated the entire day before the blood test and had 64 ounces of water that morning prior to the test. My veins weren’t hiding at all. She was merely blaming her poor technique on me. If she would have used my right arm like I had recommended, she wouldn’t have had to probe to find veins and hurt me. I warned her! When the blood test was finished she asked how I felt. I told her I felt like throwing up and passing out. Did she lay me down at that point? No! Instead she gave me a wet paper towel for my face. What was that going to do? No water? No ice pack? Do NOT go here. They are not compassionate. They are not professional. Needless to say I left there in tears. Is this how you treat someone who has a phobia? Not to mention when I was coming to and relaxing after the blood test, the technician proceeded to tell me how the day before a girl got real sick giving blood and passed out to the floor. She wasn’t coming to so they had to call 911 and the entire ER staff was at Lab Corp tending to this girl. Why on earth would you tell me this? I just had blood work, I’m scared and I don’t feel well and you’re telling me how a girl got really sick. Really!?!?!?! Shame on Lab Corp for not better training your staff to actually care about the patient. The patient needs and wants come first. Listen! Listen to what the patient is telling you. I will never step foot in this Lab Corp again. Go here if you want to be mistreated.
IS
Isabella Ma
stupid people there, my prescription is 3 hour glucose test, but the woman there made a mistake and didnt read my prescription carefully and thought it was 1 hour test and made me drink the test juice. Then I wait there for 1 hour to get the blood, the woman find out its a 3 hour test, she just said sorry I made a mistake I cant do anything, come back next day. Cant believe how careless people they are!!!! What if they made me eat some wrong thing or do some wrong test?!!! Thank goodness there is no damage to my health and the baby, otherwise I wont forgive these people!!! Try to go some other labs, dont waste your time with these careless people!!!
BH
Bhagaban Behera
Very Very Rude staff especially the Front Desk Lady there today(07/22/2016) afternoon at 2.10PM. Avoid going there....Didnt think to be late giving review, so just giving. Would have given minus(-) rating if anything available below 1, unfortunately 1 is the minimum. We came back from there within a minute without providing our sample for the lab test!!! I have been other Lab Corp Centres, they are very nice people, but this centre is ridiculous.
YE
Yesenia always-smiles
7/20/2017 12:35p: Walked in, signed in, waited for staff to finish talking before a female came to the window and asked me if I signed in, I answered yes and she told me to have a seat with an attitude and walked away. Her appearance was as if she just woke up from a nap, she looked dirty...after waiting 2min and checking the reviews, I left. -Star should be an option.
TE
Ted Voltolina
This location is very out of the way, and theres no signage letting you know its back there. Get very familiar with a map before you try driving there.
CH
christine trunks
Excellent service. Never have to wait long as a walk in patient. Hours are accommodating!
RI
Richard Nagle
I use this facility always.Ive never had an issue with staff or appointment.
SA
Sara Livezey
the worst automated phone call ever!