TriValley Primary Care - Franconia office

211 Telford Pike, Telford, PA 18969, USA

Related:	arbutus animal hospital
Category:	Family Practice Physician
Address:	211 Telford Pike, Telford, PA 18969, USA
Phone:	+1 215-723-7833
Site:	trivalleypc.com
Rating:	3.2
Working:	7:30AM–8PM 7:30AM–5PM 8:30AM–5PM 8AM–8PM 7:30AM–5PM 8:30–11AM Closed

Location

Photos 2

Reviews 6

Tri A

I have a hard time reading the negative comments from patients. I have NEVER had a bad experience at this practice. Dr. McGann is my physician as well as my childrens physician. She always takes the time and evaluates us. She can type and talk, its called multi-tasking. As busy as she may be, if I am there with my kids and she sees that Im not feeling well, she has (if time allows) adds me in to her schedule to treat me.... Shes a great physician and I am very happy I found her for my family. I wont go any place else. My daughter has a serious fear of the doctors after coming from an unfriendly pediatrician in Souderton, and the entire staff has gone above and beyond to make her feel comfortable. From bringing an entire basket of lollipops into the room after a shot, to making a big deal about her cowgirl boots every time she comes in.... They are warm and welcoming, and excellent at giving quick & painless injections. While I agree the phones are difficult to get a receptionist to schedule an appointment, they ALWAYS call back and if its urgent, choose the option for the nursing line. The office is very clean too! I love it at TriValley and Dr. McGann and the staff.

Betty Weand

I have never written a review on Google before, but my experience with this office has compelled me to do so. I was a patient at the Franconia office for about a year and a half. During that time, the office NEVER answered the phone when I called. It didnt matter what time of day I called or which extension (receptionist, nurse, etc.) I was trying to reach. I always had to leave a message- even to schedule an appointment. This became quite a nuisance after some time. I have never played phone tag with a doctors office before and this is why I decided to leave this office. I find it completely unacceptable that they never answer their phones. I expressed my concern in person and through the patient portal, but nothing changed. The office is aware of the problem, but does nothing to fix it.

Joanne Coppens

My family and I have been going to this practice for years, every doctor weve met has been wonderful and our primary care doc, Dr. ODriscoll is the best. Unlike other groups we had tried before every doctor we have seen has been great so I never have to cringe when the kids are sick and our regular Dr is not available. The staff is also nice and helpful, not a cranky one in the bunch. Yes I sometimes have to leave a message instead of them picking up a phone but it never has been more than a minor inconvenience.

Valene Hill

I came here today for the first time as a new patient. The reception staff and the nurses are wonderful, however I saw Dr. McGann and she was the most unfriendly, uncaring, rude doctor Ive ever met. I got in my car and cried the whole way home. I dont understand how a doctor can treat someone the way that she did. I will never see her again.

Kelly Murphy

The doctor was fine... But if you need paper work filled out after the fact, forget it. 2 messages left before someone called me back a day later. Then, needed more than 48 hours to answer 3 questions regarding a previous health physical. I wont be back.

Catherine Lyon

I wish I could find a Dr office where I didnt feel I was harassed by rude nurses on the phone.