Mattatuck Animal Hospital

Reviews 11

VI

Vivian Castro

Normally I would write wonderful reviews as I had a good experience in the past. This has changed. Today I called to schedule my dog for an Xray as per the doctors advise. On my last visit with the vet he indicated my dog could still have stones if she continued with her issues. He said after my last visit "Not now, but when you are financially able to, bring her in for an xray". Yesterday my dog began the same problem and urinating blood. I called today to schedule the xray and was told I could not as he saw her last in January. Then they transferred me to another staff member who kept saying do I want to schedule her in the end of June and whenever I would say she is bleeding in her urine and you want me to wait til the end of the month, she said or you can schedule an appointment and they can schedule an xray then. So then If I spend more money on the visit they will book her sooner for the xray. Then when I asked that, she yelled at me on the phone. I just find it hard to believe that you are an animal hospital and do not care that my dog is urinating blood or attempting to schedule her for an emergency xray. Im going by what the vet said. You would think if there was a limit in time he would have mention that. I am very frustrated. Now to book someplace else as an emergency to pay the visit and again not have the money to pay the xray and still not know what is going on with my dog. Thank you Mattatuck Animal Hospital for a frustrating experience and not showing any care. 06/09/16

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Steve B. Marks, Jr.

Excellent animal hospital. Ive only dealt with Dr. Turgeon, and hes really a great vet. Hes very matter-of-fact and makes your options very clear to your. Hes not overly optimistic, nor is he doom and gloom. He also recommends expensive procedures only as a last-ditch option (he understands limited income). Ive taken my cat to him several times this past week and every time hes been nothing short of a pleasure to work with. He hasnt strong-armed / bullied me or made me feel guilty about any of my decisions. Also, the hospital, itself, is super-convenient because they accept walk-ins. Matter of fact, they ONLY accept walk-ins, which can be a good or bad thing. If you can get there while everybody else is at work, youll be helped almost immediately. Not only that, but they have weekend hours, as well, that arent billed as emergency. Their pricing is also very competitive. When I went, it was $10 penicillin injection, $10 anti-nausea injection, $15 stool sample analysis, $130 for full blood panel. I have made Mattatuck Animal Hospital my first choice for care of my cats.

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Melissa Ford

We have brought many animals in to Mattatuck Animal Hospital. We foster dogs for several rescues and have our own pack of dogs and several cats. The staff at Mattatuck has always been wonderful to all of our animals and their prices are extremely reasonable. It is a no-frills walk-in only vet. Like another reviewer said, they lay out all of the options and costs for procedures and let the pet owner decide how they want to proceed. No guilt if finances dont allow for the highest dollar services that may or may not help. They give the pet owner the information to make the cost to benefit analysis for their best friend. It is walk-ins only except for surgery which can be very convenient or can make for a longer wait depending on the time you go. They have excellent hours for typical working people, with later nights and weekend hours that are not billed higher than the less convenient day time hours.

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Amy K

Never again! I brought my cat there to have a procedure done. After the procedure, they must have left him in his carrier crate. He was drooling profusely due to nerves and the anesthesia. The bottom of his carrier was soaked and he had to stay laying in it. He was covered on the lower part of his body with lubricant. The doctor was not there to answer questions as to how it went, what they found and if there was a treatment plan. The VERY rude receptionist didnt seem to care at all other than taking my money. Im happy that my cat is now better, for the time being, but I wont ever bring another animal there again. Its a shame too because I really liked the female doctor.

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CA

Cassandra Del Valle

This place saved my cats life. He developed stones and could not urinate. I was told by three other vets to put him down if I could not afford the $7,000 of treatment that was necessary. One of the vets was appalled at the thought of putting him down because his condition was treatable with a diet change and a fountain to increase water intake. They kept him over night, unblocked him and gave him some take home meds. Its been almost a year and hes perfectly healthy and most importantly alive. I have recommended this office over and over again.

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Emily

Brought my dog in because she had a cluster of small red bumps that were concerning. The vet barely looked at her, said he didnt know the reasoning - tried to give me $60 tick and flea chewables to treat. Was charged $45 for the 6 minute visit. Waste of my time and money. I will never bring an animal here again. Brought my pup to a new vet because one of the bumps broke open and started to bleed this morning. They informed me of what the issue was gave her a steroid, pills, shampoo, and wipes to treat.

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Destiny M

A great animal vet. My cat wasnt doing to well and I had to bring her in. The wait wasnt long and the doctor gave me step by step instructions on what to do and how to treat my cat. The hospital also gave us an estimate of the visit over the phone, and when we got here the bill was reasonable. Good staff, and reasonably priced. You cant beat it.

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KR

Krista Walters

My 9 mo old puppy was struggling to walk and didnt want to do anything except lay down. We brought her here and they were great with her. They listened to our concerns and tested her for Lyme and she tested positive for Lyme disease and elichriosis. We are hoping the medicine starts working asap and she gets back to her old self soon.

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AR

Arlinda D

Not pleased with Mattatuck Animal Hospital. The doctors do not know what they are doing. My puppy developed an ear infection from being neutered here. Once I brought him in for the infection, they gave him the wrong medication without a proper diagnosis. Also, they are extremely rude.

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john jacobs

I recently took my sick four month old kitten to this vet office, in high hopes that they would be able to give me info on the reason behind my kittens sickness. For the amount of money I paid I spent 10 minutes in the office with the vet he barely said anything!!!! Waste of time!!!!

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Deneen Datcher

Its. Cheaper then others around. I have been going there for about 5 years now.The care is pretty good no complaints as of yet. Hours are strange. Most of the people are nice there. But there is a few gals and a doctor thats a bit snotty. Place looks dirty and needs remodeling.

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