Category: | Animal Hospital |
Address: | 1693 Williston Rd, South Burlington, VT 05403, USA |
Phone: | +1 802-862-7021 |
Site: | greenmountainah.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–7PM 8AM–6PM 8AM–7PM 8AM–6PM 8AM–2PM Closed |
CO
Connie Coleman
We have been taking our pets to Green Mountain for over 17 years. This is an incredible group of knowledgeable folks and animal lovers. Its good to remember that with any relationship, there is bound to be a bump or two in the road. After 17 years we did have one that gave us the chance to have new appreciation for GMAH. We have had many positive experiences with GMAH with the exception of a very rough post-surgical experience with our dog last year. Our dog is a sensitive, young, rescue dog. She (and we) did not cope well after a surgery that was recommended for curing repetitive UTIs. I was ready to leave the practice. However, in the end, the surgery was very successful in its mission to stop UTI infections (yes!) and the incredible folks at Green Mt. came to our rescue once they knew that we were having a negative experience. Our challenge was that we didnt know what to expect after the recent surgery and the post-op care instructions from the surgeon and GMAH were lacking information and follow-up (for our needs). It was really tough. In desperation, I decided to let the hospital vet and manager know our circumstance and share that we really needed way more information & support than we were receiving. Our pups surgeon, Dr. Murray (and the entire staff), came through for us with 5 star support once they knew that we were struggling so much. It was very clear that they felt terrible that we had such a negative experience. The entire staff supported us in the way that we needed in order to get through a very difficult healing time for our poor and sensitive puppy. I received many calls to check in on our dog from Dr Murray and other staff members. Its important to reminder to share any concerns and needs along the way. This must be a complicated line of work to deal with pet owners and with the pets themselves. Our dog continues to need support for her emotional health and they are right there for us. Its not always an easy fix as our pets cant tell us exactly what is bothering them and we do have to try different modes of treatment. I am made aware of costs for my pets treatments before we accept any plans and I am often given multiple options in order to fit my budget. Again, it helps to communicate your needs so that they can help you. GMAH and Dr Murray are kind, compassionate, highly skilled, and some of the best folks in their field. Im very happy to continue to be part of their practice.
BR
Brian Hanbridge
With over 10 years of service from Green Mt. Animal my wife and I cant thank the staff enough for their professional and good treatment of our pets through the years, especially from Dr. Kerry. We recently lost our 9 year adopted cat from a long term illness. The staff did not suggest thousands of dollars of needless tests & surgery. They did though treat us with respect and kindness during our loss. Please consider adoption of a cat, dog or other animal from your local humane society or shelter. The joy a family pet with bring you & your family is endless. Brian & Julie Hanbridge South Burlington, VT.
JO
Joyanne Redington
I have been coming here pretty much since I have moved to Vermont from NYC in 2013. I was nervous changing Vets as I personally worked for the Vet in NYC that took care of my furry kids. They were( and still are) the best hospital around. Not only did they take the time to talk to me , but also consult with my former boss about what was going on with one of my kitties. I have 4 cats now, and had 2 pass on that were elderly and they have treated me and my furry family with nothing more than love and respect. I will not go anywhere else.
RO
robert adams
This place is a money driven practice! We had a cat there twice for urine problems. We never got a call back when we couldnt get the pills in to the cat!!. A couple of weeks went by and we had a really sick cat. They were very helpful of taking our savings account at this point. Stay away from this vet.
FR
Fran Johnston
Disgusted to see negative reviews here. I have never had anything but exceptional care and service from all the staff and doctors for my animals over the 40 years we have been going there
LI
LIZ Pl
Able to get a last minute appointment for my cat today! Staff is very knowledgeable and it is very apparent they care about the animals they treat. Thanks GMAH!
A
A Private User
careless vet. Inadequate disorganized filing system, rude & defensive front desk and doctor staff. Doctors did not give caring or concerned service. AVOID.
SA
Samantha Williams
The entire team is smart, caring and sensitive (our story had the ending you never want). I will not bring my cats anywhere else.
ZA
Zack Wyman
Caring, supportive, friendly and always willing to find a way to make your pets feel better.
DA
Dave Gerns
nice affordable care. Friendly staff.