Reading Health System

Reviews 14

A

A Private User

I love the Reading Hospital. I was born there, left the area but frequently return between moves. I have been a patient in the Family Health Care Center at this hospital for about 10 years. I have always been very happy and satisfied with the doctors I am assigned to. Recently, I was being seen for anxiety issues. I was assigned to Joshua Warfel. At first, I was very pleased with this doctors care and expertise. I told others about him and highly recommended him. Recently, inexplicably, something changed. His personality turned surly. I noticed it in a phone call. During my final appointment with him this week, I felt like I was in a Jekyll and Hyde nightmare. He looked at me as though I was mentally ill and was very cold and unhelpful. The nurses were rude as well - they said I was "wasting away" after weighing me. I was placed on a low cholesterol diet by Dr. Warfel and by following it, I achieved my goal - normal cholesterol and a RETURN TO MY NORMAL WEIGHT. The nurses were beyond negligent in that remark and I might add, most of them were OVERWEIGHT and my weight is ideal. Returning to the issue with the doctor, he recommended that I see another doctor who I believe to be a mental health professional. The absurdity of his suggestion was astounding and belittling. I would seriously question the normalcy of HIS personality change.

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A

A Private User

Visited emergency with a bruised and swollen arm. X-rays were used to seek possible broken bones, when it was obvious there had been no accident or broken bones - excessive use of Medicare funds. Then prescribed with hot soaks 3-4 times a day - absolutely contrary to customary practice. Result: My arm "blew up from wrist to shoulder and I started having a fever and headaches, so I went elsewhere for treatment. They were astonished at the prescribed hot packs, and put me on ice packs instead. Now the swelling is going down and I am getting further treatment for a torn muscle, which the Reading Emergency could have diagnosed, and saved me a lot of pain and heartache. Summary: unnecessary x-rays; improper treatment; poor diagnosis. Next time I need emergency care I will go elsewhere. I dont trust the staff.

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JE

jermaine dennison

the worst ER experience i have ever had sat there for 3 1/2 hours while the so called physicians assistant sat on a computer for well over 1 1/2 hours i informed them that the patient care is horrific i left after three and a half hours of no service after i told the nurse i was leaving if the doc didnt come in within 10 min and i would never come back to this hospital again ..well guess who jumps up off the computer and says that if i dont like it i can leave yes the physicians assistant who sat on the computer for well over and hour says she was about to come and talk to me ...hello i just watched her sit there and do absolutely nothing ..THIS ER IS THE WORST IF YOU CAN DRIVE TO LANCASTER GENERAL IT IS WELL WORTH THE HALF HOUR DRIVE STAY AWAY FROM THIS ER!!!!!

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JO

John Eilertsen

I have spent a few different occasions in the Reading Hospital for various age related issues and operations. Personally, I have never had a bad experience. The nursing and medical staff were always first class. Very professional is another way I could describe the medical teams. The only downside is having to spend an overnight. Because, to provide the best medical care, theres a lot of interrupted sleep due to noise that can include beeps, bells, loud speakers, TVs and staff requiring blood samples and/or X-rays. But thats part of getting good care. So, I rate the Hospital with 5 stars.

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KA

Katie M.

Theyre not into the idea of hearing what you have to say about whatever it be that youre in there for. Regardless of what you believe you have, theyll test for everything else before they test you for what you thought it is. Very dismissive. Your say doesnt get very far. Of course I cant speak for all of the staff, but orthopedics are not very impressive. Your time is very underappreciated. I recommend Lehigh Valley Hospital, no complaints about them.

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MA

Maija Cassell

Great place to have internships it work for person with disabilities and so much more for toursits to great health care needs.great convenient for all different countries in Reading PA number one hospital.great staff and people who love helping people and nuturing people as well as well kept place and friendly staff and their Co workers to help with all peoples lives in hospital to save everyone lives.

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SU

sue moyer

Wow! As a retired RN this ER is horrendous! Some of these nurses are rude and nasty beyond belief. I have no clue how they have managed to attain Magnet status with nurses this bad! Not only are the nurses bad but the time you spend waiting in this ER is hard to even believe! Terrible! I would be embarrassed to even work there or have my name associated with this pitiful health care system!

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AN

Angela Harmon

This hospital is very clean an the people are wonderful from the doctors, nurses, environmental services, food services, security ,ladies in the gift shop ect. The are taking good care of the love of my life an couldnt ask to be at a better hospital. We both work at Childrens hospital of Philadelphia an to meet such nice people in another hospital has been a helpful experience..... Thank you

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KE

Ken Hunt

Birdsboro location....I had a hives outbreak and asked for 5 minutes of the doctors time to verify it and prescribe prednisone. The receptionist told me they didnt have time and I should go to the the urgent care facility in Douglassville. If you try to schedule theyre always days out and it takes forever to see a doctor when you do finally get an appointment. Im done with this place.

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A

A Private User

My 10-month old son had a cardiac ultrasound here and the tech was very nice to him and to us as parents. The room was also very child-friendly and comfortable. My only complaint is the results were never faxed to my pediatrician and so I had to call the hospital records department a few weeks later to get it faxed. But the experience of doing the infant cardiac ultrasound was positive.

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FR

Frederick Bainhauer

nothing special about this place. Its just a general hospital with a Trauma Center on top. Staff is ok, but the ER staff are just plain mean to the patients and non-nursing staff. I do give an A to many of the physicians though. As a former employee I wouldnt recommend this place as my first choice. There is room for improvement.

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MA

Mary Cross

I was in excruciating pain and everyone from the EMTs who transported me to the all the Doctors, nurses, and staff at the hospital took really great care of me. They went above and beyond to make sure I was comfortable. They also took great care of my family while we were waiting to be discharged.

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CY

Cyndi Lott

Went to ER. Waited over 5 hours and never got help. There was next to no one there waiting. I think this place is all about money and isnt a hospital that cares for employees or patients. It shows with the employees attitudes. I could say a lot more, but will hold my tongue as non of it is good

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ME

Melissa Najarian

RIPOFF ALERT!!! Unless youre low income and qualify for the hospitals financial assistance program to reduce their over priced charges, you will pay at least four times more for services like x-rays and MRIs by Reading Health System than you would anywhere else!!

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