Chester County Hospital

Reviews 13

JO

John Anderson

I was very pleased with my experience during pre-admission. The staff was very professional, pleasant and helpful. This event has encouraged me to be extremely optimistic with regards to my upcoming surgery. Many thanks again! I had the most pleasant and professional experience one could imagine! Following a major 7 hr. orthopedic spinal surgery by Dr. Mark Tantorski, I experienced a heart attack 2 days later. The staff in the ICU was phenomenal. Their demeanor was spot on and their professionalism excelled in every category. I give Dr. Tantorski my utmost credit with his surgery excellence, followup care and deep concern regarding my rehabilitation. I would go to CCH Penn Medicine for any of my future needs (hope I do not have any) and recommend CCH to everyone. This is one dedicated and class organization.

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Aimee Fitzgerald

My mom went to Chester County Hospital yesterday (6/22/15) for some simple testing.She had gone to her primary care physician first and was told to go to CCH for a CT scan. She arrived at the hospital at 11 a.m. and sat for five hours with very little attention or explanation from staff as to why it was taking so long. Other people who arrived later were taken before her. By the time she called to tell me about her experience, she was extremely upset. My mom asked some employees if it was always this bad and they responded "Unfortunately, yes". Wow!I told her to call the head of the hospital but she isnt one to complain. As her daughter, I hereby take it upon myself to speak for her. I hope PENN is able to straighten that place out because over the years I have heard less than stellar reviews!!!

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Karen Jordan

Our family has found the nursing staff, especially in the hospice wing, ER and gerontology departments (both genders of RNs ) to be unlike any we have ever encountered. Even though we are out of state, weve come to trust their wise counsel and comforting guidance as we have walked along the inevitable aging and dying process of two of our parents. Like so many well-run institutions, its only the often overlooked, under-appreciated team members who do their work faithfully day by day who matter most. Our many experiences over the long haul have earned Chester Co. Hospital our highest recommendation for anyone looking for more than a quick fix. We are so grateful and hope others could be too.

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Jim Booth

Had a knee replacement in 11/2016. They billed my insurance incorrectly and numerous calls resulted in them telling me over an dover that I had to talk to my insurance company. I finally got the insurance company to contact them and got it straightened out. Then I got a bill for $800 for copay, which was (finally) correct. I wrote them a letter and offered to pay $400 as a settlement BECAUSE THE FOOD SUCKED SO BADLY I COULD NOT EAT FOR 2 DAYS. No response. Another bill, another letter, no response. Now they sent it to a collection agency. Called the hospital, got "Antonio" who was useless. Ill have to be dying to go back.

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MA

Marcel Sleiman

No A/C in labor and delivery and the nurses are rude. Asked to be moved to a new room and was informed that they cant as the whole wing has no A/C. I asked for help changing my wife as she has a catheter in and they refused to help. Told her the stuff was in the bathroom while 6 nurses were sitting around doing nothing besides talking. Penn medicine you need to take better care of your patients as they pay your bills. This expansion your doing was paid for by your patients. Poor service, poor attitude, poor patient care in labor and delivery, only wish hospitals werent monopolies and there were more options.

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MI

Mike Lane

BEWARE!!! DO NOT GO TO THIS HOSPITAL Ive been to this hospital several times and it has always been the worst experience of any hospital Ive been to. They reset my femur incorrectly which has led to a lifetime of leg/back pain. Another time I had a huge cut on my elbow and I told them I had MRSA before, but they turned me away. I had to come back the next day for Vanco treatment because the infection came back uncontrollably. My friends dad had a stroke and they didnt even keep him overnight! Absolutely the worst hospital ever! Id recommend PAOLI hospital - they are Much more competent

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Maureen Varley

My 94 year old grandmother was taken here for a UTI and atrial fibrillation. This place was unable to get the afib well under control, but decided to let her out anyway because it was a holiday and they were short-staffed. AFTER she was picked up to be taken home, the hospital changed her prescription and medication dosage. You couldnt have done this before she left?! Its a federal holiday! The closest pharmacies that are still open are an HOUR away from where she lives. Please hire some competent staff so others dont have to put up with this.

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amanda newnam

I am currently admitted here and my father was here for several weeks 2 years ago. I have never had a better experience at a hospital when it comes to the staff and feeling like my needs are being tended to and I am being taken care of for my illness. The nurses and nurse assistants are so kind and caring. Ken from the ER and Dana from the West Wing 1 have been so comforting and helpful during my stay. I cant thank them enough for helping me through this rough time.

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Jaime R

My husband took my 6 week old daughter to the ER with a fever. She was taken back right away due to her age and lack of immune system. We spent 10 days in the pediatric unit with a blood infection, something she had since birth. The staff from the ER to the Peds unit were all wonderful. Thank you to CCH for helping to get my baby get better. Also back in July she was born there, which was also a great experience. I am loving all of the improvements.

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LA

Lauren Romero

The cardiac surgery unit is horrifying. My grandfather was a patient in that unit for bypass surgery. The doctor did not listen to any concerns that my grandfather had. He did not listen to the family either. As we watched him decline and continued to ask questions and voice concerns they continued to assure us everything was "normal"..... after 6 LONG weeks of pain/suffering he passed away as he wife of 59 years watched helplessly. TOTAL DISGRACE

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A

A Private User

The place needs a complete renovation. Maintenance and housekeeping do a horrable job. The place is extreemly dirty compared with any Main Line Health facility. Would not recomend. If you insurance is taken elsewhere I would recomend this hospital as a last resort. I have been admitted and discharged twice. I am still walking around with no diagnosis. Only treated my symptoms. Worst mistake of my life. Almost killed me.

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Allie Cat

The doctor came in and tried to diagnose me with stomach virus just to get me out of there. He obviously didnt read my chart or talk to any of the nurses I had just previously told about my surgeries. Then, they lost my insurance card and Driver license! So now I have to go pay for a new one when I literally just paid for one since Im a new resident of PA. Definitely not going back to this hospital!

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Clauden Zanolli

Went to the ER last night because I had a sore throat. An x-ray of my chest was taken an hour after I got there, and 3 hours later I heard back from the nurse (not the doctor) that I had pneumonia. Well, they didnt tell me the cause or which type of pneumonia I had, and now Ill have to see another doctor because Im afraid they gave me the wrong diagnosis.

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