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Hillcrest Bosque Clinic

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7300 Bosque Blvd, Waco, TX 76710, USA


Category: Medical Clinic
Address: 7300 Bosque Blvd, Waco, TX 76710, USA
Phone: +1 254-202-2600
Site: sw.org
Rating: 3.1
Working: 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location




Photos 4

Reviews 7

MA

Maura Sheehy

I have been going to this medical clinic, to see my family doctor for over 18 years. All of the staff is friendly except for one woman. She works behind the front desk. I dont know her name, but she is in her 50s to 60s, has long grey hair and piercing blue eyes. My boyfriends four year old son got a check up here, and received a flu shot. My doctor, Dr. Elizabeth Turnage told me that the shot is covered by the state and that it would be free to me. I go up to the front desk to pay, and the woman is showing a new receptionist how to receive payments etc. She is telling the new receptionist how to total up all of the cost when she says that the flu shot is $14.00. I respectfully tried to explain that my doctor told me that it free, and her entire demeanor changed. She stared at me with her mouth open for a few seconds and then said in a confrontational tone, "well its free to people who cant afford it." Shocked at her rudeness I stammered, "ok, well I cant afford it." She huffed and VERY loudly told the receptionist to write a note in the computer saying that the patient cannot afford the shot. Then she went on again saying to write a note saying that I cannot afford it. As she walked away she yelled again to the receptionist to write down that I cold not afford it. I was shocked and humiliated. I cannot believe the disgusting behavior that she displayed. Completely unprofessional. There are lots of other horrible reviews on here about the rude staff and I can say with confidence that they are about her.


JU

Justin L.

What a RUDE front desk staff this office has. The woman sitting at the desk actually yelled at me to across the room to come fill out my paperwork while I was sitting in the waiting room to see the doctor. I didnt feel good to begin with, but as I approached the counter, she almost threw the clipboard of paperwork at me while she was on the phone. Discourteous staff. I might need to look at my list of healthcare providers one more time and find a new clinic in town.


KI

Kilgore Dylan

Went to the dr today to talk him about blood pressure being high was a wast of money and a wasted trip... Will be finding a new dr to see.. They on bs at this office ..


MA

Mary Hinton

Amazing clinic. The doctors here make you feel welcome and comfortable.


AN

Annie Blankenship

Great with my kids and I love the fact that our Dr knows who we are.


PH

Phil Calvin

In and out quickly and great nurses and doctors


KI

Kirricka Gude

Same doctor for over 8 years



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