Salt Lake Behavioral Health

Reviews 3

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Chelsea Chidester

My sister was transferred to SLBH without us knowing and it wasnt until 4 days later we were finally contacted. We were told she was "Much worse than anyone realized" and they listed many behaviors and symptoms none of the family or other doctors had ever heard or seen. They said there was no visitation because "it could hinder the treatment process". Every time we tried to call they had an excuse as to why she couldnt come to the phone. After 11 days of isolation the family began to be suspicious and requested/demanded to see my 22yr old sister. Suddenly we were getting more updates and calls from her 2 doctors (the 2 psychiatrists named Cory and Gayland) that had been treating her. They did all they could to calm us down. They even allowed a short visit but they said "Well need to know a day in advance and well just need a couple hours to get her ready". I thought that was weird. I was happy to See my sister but also thought how strange it was we had to be supervised the whole time. My sister was not violent, nor was she that ill. She repeatedly begged us to take her home whispering "this isnt a good place". Suddenly the nurse told us she was actually set to be discharged within the next few days because "she was doing so extremely well!" We misyakley belived them and convinced her to hang in there a couple more days to finish her treatment. The next day (day 12) I spoke to Cory - Dr and she said "she doing so well shes had a very good and positive day today and shes was very happy all day. We scheduled her discharge meeting for 3 days later. Then all hell broke lose! I called to speak with her later that night at the only time allowed (7-8pm) the "tech" said she was sleeping. They have a strict schedule and bedtime is at 9pm so I asked why she was asleep. He told me "all I know if the nurse said shes been unruley all day and she got aggressive with the staff so they had to sendate her again." SEDATE HER, AND AGAIN???? We were never told she was being sedated at all and 2 hrs prior the dr stated she had another amazingly positive day. I knew something was wrong and I drove to the facility to ask them some questions. To make a long story short myself and my family spent over 6hrs in the lobby requesting to see my sister and requesting to talk to this "dr. Cory" whom told me how well she was doing. They refused to allow us to see her or to speak to any dr. and they even told us "I Dont know why anyone would have told you she was ok enough to be discharged anytime soon. Your sister is very ill and shes a threat to herself and to others". I was so confused. They wouldnt allow us to see her chart nor would they answer what type of meds she was given. (I was listed on her medical release form and should have had access to these things). I called our brother over who works at another hospital in the ER. After only being there for 15-20 min and hearing all the bull crap and back and forth excuses these "nurses" were giving us my brother quickly realized we had a big big problem. The staff was stating rules and policies that didnt exist. Finally they allowed my and my brother to see my sister upstairs in a double locked meeting room. When she wabbled in we were in complete shock and horror. She was violently shaking and twitching like Ive never seen before. (Remember I had just seen her the night before and she looked just fine). They tried to tel us she had schizophrenia but even though she was greatly unhealthy looking her mind was clear and she was lucid and answering out questions. We asked how many times they had been sedating her and she said multiple times a day. She showed us bruises all over her arms, legs and hands and she said it was from the staff. She pleaded for us to take her away from there. The staff looked concerned as to what she was saying. I began to snap pics of her bruises on her body and the staff immediately told me "No no you cant do that! Its not allowed!" I said "bull crap its not allowed". The nurse then said "its against HIPPA!" And she quickly said "this visit is done!"

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Nathan Oler

This is a long review, but if youre seriously considering admitting yourself or asking a loved one to, please read all the way through. Salt Lake Behavioral Health is definitely one of the best facilities in their field. While I had a few issues with certain doctors or minor logistics problems, I overall believe they deserve a five-star rating. In every hospital you will find errors, this one just happens to make up for them in so many ways. I specifically need to mention two things. First: their therapists. They have a phenomenal team of therapists who are truly dedicated to your improved health. I sincerely have not seen a staff of this size and quality before. Incredible. Especially Naomi and Anna. Which brings me to my next point. While their inpatient program was good overall (in comparison with the three others Ive been in, SLBH probably ties for first place in my book,) their Intensive Outpatient Program is something to be proud of. I chose their outpatient program because it mentioned continuing mental health education, including more about Schema Therapy. SLBH is introducing Schema Therapy to inpatients in a way that is noninvasive or overpowering. They present it as just one of the many options to work towards a healthier you. Schema Therapy really rung true for me, and it is very hard to find a knowledgable therapist trained in this therapy type anywhere else in Utah. I also chose it because the schedule is so accommodating. They have a morning and evening class, and it is held for three hours a day on Monday, Wednesday, and Friday. Other outpatient programs youll find require you to be an inpatient at their hospital first, or they are an all-day, full work-week schedule. Once in the program I met Anna Lieber. She is the most dedicated, compassionate, and intelligent person (let alone therapist) I have ever met. She does wonderful work with shame resiliency, which I believe everyone can benefit from, no matter what reason you enroll. But again she is one of the many great members of the Salt Lake Behavioral Health team that is trained and willing to help you be healthy. You have to work for it, just like anywhere, but theyll provide the support you need to do so. They also work with you financially, which is always a huge deterrent for me to get help. Get the help. They will figure out payment plans and anything they legally can to make your well-being affordable. For the record, I walked in hating this place. You probably will too. Getting help is uncomfortable. No one walks out without being better off and more apt to handle the storms life throws at you. Youll get out what you put in. Even if you dont choose Salt Lake Behavioral, dont put off getting help. Youre worth it.

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Spencer Harrison

CONTiNUED REVIEW OF CHELSEA CHIDISTER after the staff abruptly ended our visit we were way way more concerned than before and due to the shocking condition she was in. We demanded that she be transferred to a ER immediately to be medically cleared by an actual hospital and by real doctors. The staff finally agreed and asked that we wait in the lobby. But once we were back downstairs and they got her locked back up they came out and said "Im sorry but we were told we are no going to be transferring her anywhere." They said "Weve had OUR nurse check her and they said shes just fine". We called another hospital asking for advise and they recommend she be seen at a ER. Suddenly the staff said she was "white sheeted" (meaning both my sister and her family have lost all rights Involving her care). They said she was now white sheeted and she wasnt going anywhere! We requested to see this "White sheet" doc but they refused to produce it. It took us over 15 hrs to finally free her from this hellhole! We spent all night and the entire next day fighting to save my sister from whatever corruption and unethical practices this place was obviously doing to their patients. Now my sister is way worse (like 100x worse) than she was when she was first taken to the hospital. We are filing a complaint with DOPL and have retained an attorney. We later found that the 2 psychiatrists (Cory and Gayland) they werent actually psychiatrists. They had no medical licenses and were merely intern like Therapists. These untrained and unlicensed wannabes were diagnosing and medicating my sister and lying and misrepresenting their credentials. So illegal!! Salt Lake Behavioral Health and their parent company UHS is currently under federal investigation. Never allow your loved ones or ANYONE TO BE TAKEN HERE!!