Drs. Seipel and Dragon, Optometrists

7525 Tidewater Dr #41, Norfolk, VA 23505, USA

Category:	Optometrist
Address:	7525 Tidewater Dr #41, Norfolk, VA 23505, USA
Phone:	+1 757-588-5423
Site:	southerneyecare2020.com
Rating:	4
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed Closed

Location

Photos 20

Reviews 5

Ray A

Wont be going back! Dr. Dragon is great and the technician who helped me was great as well. However, thats were it stops. I had contacted this office to set up an appointment with them after my insurance company providing me a few in network locations. Before setting the appointment I asked about their billing methods and if they could use the information from my previous ophthamologist. I was assured that it would be no problem. That was a lie! I get there and everything is changed. I have a medical eye condition which covers most everything for me. Since I knew how much coverage I had through my insurance I was shocked when there "insurance specialist" Theresa informed me that I didnt have any "hardware coverage". However, I quickly countered that false information by contacting my insurance company again. Upon confirming with my insurance company my benefits they reassured me that I have coverage for "hardware". Called back and had to speak with Pam the office manager who said she would call and contact me after. Four hours later I received no call. So I decided to call them back. According to Pam I have coverage but its too time consuming to fill out the required forms for them to obtain the information they need. Bottom line the customer service is poor and the so called "specialists" have no idea what there talking about. The other review is dead on about this place and I thought I would share my unpleasant experience to. Hope this helps someone because they wasted my time and money!

Alexandria Miller

The doctors are great as well as the assistants. Its definitely on the expensive side, I was misinformed on the pricing. The receptionist originally told me $170 for glasses and contacts, and for my first check up. I got the cheapest glasses and it cost me well over $300. Also one of the woman who was trying to help me find a pair of glasses was a bit rude to me once she found out I am a college student who is a server just to get by. I dont make very good money and was not expecting to pay so much in one day. She fussed at me for even touching the designer glasses, ( I didnt know they were designer just that I liked the way a few of them looked). Anyways. Overall it wasnt a horrible experience, but I probably wont go there again.

Frank Peterson III

Dr. Dragon really went above and beyond for me trying to help me solve some eye health issues I was having. I highly recommend him and his office. I did not visit to buy glasses or anything so I cannot speak to that side of the business but from a medical standpoint Dr. Dragon is top notch.

Sharon Wesley

Dr. Dragon is an outstanding Doctor. I would recommend him to anyone. My experiences with him since 2012 has always been the same.....Great!!!

stephen decker

Dr Seipel is the best