Boulevard Animal Hospital Inc

Reviews 9

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lisa cottrell

My boyfriend took his healthy 12 year old pit there to treat a minor ear iinfection. After reviewing him we were told to put Otomax in each ear twice daily for a week which was given to us there.. we were never told in case of hearing loss stop using immediately and flush his ears with a 50/50 water and white vinegar solution which later I learn by speaking with a vet tech at a different clinic in Mechanicsville VA. We are outraged by the fact we were never told about the possible side effects from this medication and how to treat it by flushing his ears. We called them after we stopped using this on him once noticed he could no longer hear after 7 days of use ...we were told it was due to his age and go to a pet store for a dog whisle and to teach him hand signals or they could refer us to someone else that would have to put him completely under in order to examine his ear drums...are you frickin kidding me???? The fact they offered no insight on how to flush his ears or to bring him back in to them...just called it up to his age. I will never take a family pet back to this establishment as long as I live even if it was a lab rat on deaths door step!!!

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A Private User

I will agree with the previous reviewer Dr. Gray is a great Vet! Unfortunately to get to the Vet you have to go through the receptionist. I have been going to the Boulervard Vet for over 12 years and I am now shopping for a new Vet. I have been to visit and to ask simply question 3 times in the past month and have been treated not rudely, but definitely indifferently. My dog had a brief nosebleed today while being groomed, the groomer had a Vet on site who looked at him and everything seemed OK but I thought maybe it would be a good idea to check in with my Vet for some advice. No go, no appointment, no talking to the Vet. Not even a "Im sorry to hear that, is he OK" type of remark. She acted like she could care less and thats not the kind of person you want to have deal with when you are worried about your pet. I dont care how great the Vet is, if they are not accessible it doesnt do you much good. This is not the fault of the Vet but again that does not help me. So I will stop short of telling you not to go to the Blvd Vet, but dont expect any extra service if you dont make an appointment for it.

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Wendell M. Rowe III

I usually dont post reviews but I made it a point to about this place... Do not take your pet here, I repeat, do not take your pet here! Thiss the worse establishment that Ive ever dealt with in all of my years being a consumer in Richmond. My dog needed a couple of teeth pulled, was told that I would need to bring in a deposit of $150 to get it scheduled, went in to pay the deposit but then was told that I would have the pay the whole amount when they noticed that I was a Black person LOL! I guess if one dont pay then we all dont pay since were all the same. Decided to get my dog groomed on his initial visit, I dont think Freddy Kruger himself would have sliced him up any better... These people are rude on top of rude. Cheapest place in town and thats not necessarily a good thing, but theyll try to squeeze every nickel out you they can by forcing unnecessary medication that your pet probably doesnt need down your throat... If you love your pet like I love mine then you should avoid this place!

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surah yaz

Maybe I will try the other vet there before I decide not to come back. Just my first impression is that no one seems to be on the same page about anything. You better make sure you have all your paper work in hand when you come there. Even with chart in hand they have no idea what they said last visit. We are the customer paying for a service. I saw Dr H, she talks at you and like you know what the heck she is talking about. She is kinda loud and not descreet in her conversation with you. Not very involved in the visit.its more like talking to you in passing to the next room. Office visits cost, so let me see what you are doing for it. You can easily spend $300 and only sat there for an hour or so watching staff come in and out the room doing much of nothing. Some staff are nice. I had better experience with them than actual vet.

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Kimani

I love Dr. Gray. He does a great job handling my dog and my dog trusts him. However there is another vet that is quite rude. She kept ordering different tests for him that were not what I came there for. When I got my bill I realized she gave him a shot I hadnt even asked for him to have. She grappled my dog and freaked him out and criticized me for his "disobedience" which was out of line for her to even say. My dog is well behaved and adores people and other animals. He is pretty big but well aware of his strength and doesnt bite. It was pretty demeaning of this vet to attack my dog. From now on Ill only ask to see Dr.Gray since my dog can only trust him and is uncomfortable around the other vet.

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Summer C

Been going here for over 15 years, never had an account issue with this place. I wrote a check in December that bounced, it was an honest mishap. Reasonably, Norma, the office manager charged a fee and eventually interest since it had been over 30 days. Well Norma decides to write on an invoice mailed to our home "Please clean up this bad check". When confronted, she refused to apologize for being rude and to add insult she stated it was illegal to write a bad check. That is how this place thanks loyal customers even after you pay what you owe.

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Molly Pugh

Dr. Grey has been taking care of my dog for 18 years. He is knowledgeable and has an amazing way with my fur baby. The staff is always pleasant. It saddens me when I read a post from some bitter individual that claims they are racist because they expect payment for services. They are already offering discounted services and I have never had them run tests or administer meds without first consulting Me. I assume everyone has to sign the same paperwork I did saying payment is due at time of treatment. I will never take my dog to anyone else.

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A Private User

The only reason that I wont give 5 stars is because Dr. Huth does have something against certain breeds of dogs. How can one doctor say the dog is great then two weeks later it is a problem dog the two weeks later when visiting the first dr. the dog is fine again. I will only see Dr. Gray.

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Tracey Hicks

They are the best. They tell you exactly what you need. I dont feel like they are trying to get me to buy stuff I dont have to have just to make an extra dollar. The staff is friendly and the doctors are great. I wish i had taken my older dog here when he was younger instead of Banfield.

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