Godspeed Animal Care

Reviews 5

KY

kyle sneed

First and foremost, Id like to claim that my personal review has no reflection on the company itself, only on my most recent experience. I believe that God Speed has a tremendous and knowledgeable staff. They are extremely professional to say the least. With that said, unfortunately my latest experience has left a bad taste in my mouth. My dog, Brody, has epilepsy and has been seeing God Speed for over 2 years now and recently Brody had a very traumatic seizure and I was incapable of transferring him myself. I called to let them know and they said they were sending someone to come pick him up. Im extremely grateful for this action because if it wasnt for them, I might have lost him. On the other side of that coin, when I called to receive transportation I made sure to clarify that I had recently moved so that they wouldnt go to my old place. However, communication was not made and they went to my old place before the new. After they picked him up (the young girls did a phenomenal job on scene) I drove to God Speed to wait out the situation. While in the waiting room I was told that "its not looking good" and that "Normally Id have you back there but youd be in the way." Now, I understand that I might be in the way, but dont entertain the idea that I could see my dog in his last moments then take the moments away. In my opinion it was an unnecessary comment in a sensitive moment. Fortunately they were able to bring his temp down to prevent a heat stroke. He stabilized and then I was told he needs to be transferred to an emergency clinic. So at this point, Im thinking that the same vehicle they picked him up in will be used to transfer him. No, I had to fit Brody that was on a stretcher in my back seat and proceed to drive into rush hour traffic. I drove on the shoulder so it wasnt a problem getting there in time. As I check Brody in and fill out his paper work, the Vet at the emergency clinic is asking me questions to which I felt that paper work from God Speed would take care of. So when expressing that, Im told that no paperwork has been transferred and is incapable of attaining due to God Speed closing at 6pm. I would think if compassion is your moto, youd call and see if we made it okay. As Im told that Brody needs to stay over night, I have a cost estimate of $900. I asked the consistency of that $900 to figure out if there was anything that God Speed did that you could leave out of your process and his quote is "They didnt do anything." Not really words Id like to hear after spending $455. The fact that Brody left alive is worth every penny in my savings. $455 means nothing with that gain. The doctor also proceeded to tell me that the medication God Speed prescribed was an unusual prescription given his weight and condition. Now, this might not be true because opinions are opinions but itd be nice if everyone was on the same page. This review might be an emotional reaction because this is all still fresh to me, but I do feel that we were rushed out of God Speed. I felt like Brody and I were a burden. From A-Z of this experience it was not good. I am extremely grateful that they cooled him down, which ultimately saved his life. Thank you

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Katie Burr

I cant imagine taking our dog Summer anywhere else. It all started with the complimentary wellness appt after we adopted our puppy almost a year ago, where they gave us so much valuable information and help, and we just kept coming back! Our dog attends playcare 2-3 times a week here, has been boarded multiple times, and of course this is also where she receives her routine check-ups and shots. I feel like the staff genuinely cares about Summer! If she shows any signs of concern, they call me right away. The customer service is excellent. The staff here are friendly and caring. Sadly, my sister passed away a few months ago, and I had to board Summer on literally a moments notice for a lengthy amount of time. It is times like these when we need someone we can rely on to care for our pets! During her stay, she got sick. The staff kept me informed during the entire process, sometimes with calls throughout the day. They answered every question I had, and took better care of her than I would have been able to. I always recommend this place to my friends, because I really believe its the best place in town. My dog LOVES coming to here, and we LOVE leaving her in such capable hands.

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Carl Alvers

Godspeed Animal Care and St. Francis have been our sole veterinary clinic and holiday boarding facility for over 15 years. The staff is consistently excellent and courteously and many have become lifelong friends: especially Dr. Pam Dumont. She is caring, loving, engaged, and highly interested in any animal taken to her for care and treatment. When our Beagle, Duchess, was diagnosed with several kinds of cancer, Pams concern and aggressive approach to making sure Duchess was cared for with the latest technologies gave us an extra 2 years with Duchess: time that was treasured and cherished. When Duchess finally passed away, Pam and her staff literally took care of every tiny detail of Duchess final arrangements. As we grieved, so did the staff of Godspeed Animal Care. I cannot recommend Dr. Dumont and her staff of talented veterinarians and technicians highly enough. If I could give them 10 stars, that would not be enough! They are truly professionals in every way, and their humane, genuine caring approach to treating and boarding for our dogs continue today with their care for our newest 2 Beagles, Bailey and Freckles. Well done folks! You are THE BEST!

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Theresa14

Our dog has been attending Godspeed for nearly 3 years now. He attends their playcare facility full time and his medical care is handled by their veterinary clinic as well. My husband and I are kept quite busy in our work lives, leaving him with the folks at Godspeed the majority of his days. We feel at ease knowing that he is being left with a staff of people who love animals, care for their well being, but also come to know the personalities of each and every dog and their individual needs. In fact, they took the time to teach this tennis-ball-fixated golden retriever how to share in ball play. That is some feat in and of itself! The folks in playcare have always been professional, accommodating, helpful and trustworthy. It is obvious that our dog loves them too. I have always felt equal attention and concern from their veterinary side as well. He has seen both Dr. Dumont and Dr. Cohen - very knowledgeable, caring doctors. Very happy with this most pleasant, impeccably clean, beautiful and well run facility. Highly, highly recommend the good people at Godspeed.

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A Private User

I had previously taken in a rescue cat for basic shots and spaying. I, too, was quoted one price and charged much more. I called again today because I had heard that they are the only place in the area to work with birds, and that they have a "compassionate care" program, funded by donations (reduced price for birds). I called and was told the funding is only for wildlife and my chicken doesnt qualify. My (laying) chicken was attacked by a hunting dog & has its wing bone and muscle tissue hanging out of her side. Other than that, she is happy & oblivious that she has this problem. I had to remove her from the other chickens as they are pecking at her. I see no reason to put her down as she still has a will to live. I explained my situation, not having transportation or funds at the moment & asked about a discount price. The quote I was given was between $500 - $800. So much for "compassionate care"

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