Boston Road Medical Center

Category:	Medical Clinic
Address:	1262 Boston Rd, Bronx, NY 10456, USA
Phone:	+1 718-617-2500
Site:	bostonroadmedicalcenter.com
Rating:	2.9
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 13

Reviews 17

Lydia M

Horrible experience. If the phone gets picked up after a dozen or so rings you get put on hold, and then get disconnected most of the time. Takes multiple attempts to get through. My psychiatrist emailed in the wrong prescription and after i emailed and left messages for a whole week, she never returned my call and then went on vacation. When I spoke to her supervisor I was told they were unsure when she would return and that there was nothing they can do. If i have an actual emergency I should go to the emergency room. 6 weeks later come to find out the psychiatrist is gone for good and now they want to make an appointment for me with the new psychiatrist. I told the supervisor I thought this whole situation was very unprofessional to which she said I dont understand their policies, therefore i am incorrect. Well I am now going elsewhere, good luck to anyone who is still going here.

Jamal Benjamin

This medical facility is horrible. The wait time is 2 hours or more. The most bothersome part of my experience is the ineptness of the staff. There are several times Ive been left on hold and they change policy putting patients in danger. My daughter was out of medication and like Ive previously done, made a trip to pick up prescription because she was given a date to get a new prescription that was over half a month away. Im told she needs to see her therapist twice a month. Although Id never experience this before, this facility had no problem denying my child medication even though she had already made one visit and was scheduled to make her second visit two days later. This incompetence was the last straw. If your child needs mental health treatment I implore you to find another location. The doctors nor the staff have the patients best interest.

Anyeli Venturkjjjhhjjjhu uuu chií

ITS THE WORSE CLINIC I COUlD EVER TAKE MY CHILD TO ... THEY WILL LEAVE A CHILD DIED UNLESS THEY GET PAID fOR It .. So SAD And UNBELIEVABLE .. MY DAuTher Was ReallY SIck OF her AsthMa DID A WALk In ... And They ReFuSe TO See My DAuTher Just Becouse The Insurence Was Having ISSUe .. I tOld The Nurse ALL OF THeM THat My ChILd NeEded it To see her doctor for further instructions .... THeY TOLd Me THat The Doctor Would Not See Her Untild I make a payment Right there of a money amount that wasnt event available at that moment ... Have to take my DAuTher to the E.R since they refused to see her .. I meant you dont event do that to an animal to be honest with you .. so sad to seee stuff like this happening especially with kids

carrisma blyden

Horrible ( I Called and couldnt get thru to anyone )waiting for almost 2HRs was told by my insurance company thats this clinic does prenatal care , it doesnt I have to be referred to the clinic which I just found out the OBGYN clinic is right upstairs, but if that was the case why do I need to be seen by this internal medicine clinic , shouldve just sent me right up to obgyn to do a prego test and then got a prenatal appointment. Finally once I got seen after waiting almost 2hrs , I had to then wait some more to set up a OBGYN appointment , but still have to come in 2 days to get a blood test read to see if Im prego or not, which the pee test came back positive

lit things Hargrove

Im forced to give this place one star just to warn you guys not to come here. Dont waste your time. My mother was referred here three months ago and she still hasnt met her doctor. Her first two appointments we were told she was running late. We waited an hour and a half each time and she never showed. Now were sitting here and again shes running late. If you value your time dont even bother. Im taking my mom to another doctor where they are more considerate of the patients.

carmen Encarnacion

This used to be a good clinic but not no more . They always changing Doctors, when ever i have an apointment i never get to see my Doctor is alwayd someone else. Plus this random Dr gave me a prescription which he never sent to my pharmacy and i been calling the clinic for 5 days straight to get in contact with someone about it and no one picks up the phone at any hour of the day. I am so disappointed

Ivelisse E.

I just called to make an appointment for my children, the nurse told me to hold to have a conversation with someone and had me on hold for 4 minutes. The conversation had nothing to do with health, just gossiping. SMH!!!! That is really unprofessional!!! Im looking for a new clinic for my children because their service suck and they should have well English speaking nurses.

Vidal Sosa

Tube el privelegio de chequearme con el Dr. Angel Diaz y fue extrictamente profeccional con muy buen concepto de medicina y altamente seguro de Lo que hace Muchas gracias Dr. Diaz

Lily santana

This was the nicest clinic ive ever been to, the staff and doctors are so nice and professional. I needed paper work filled out and they got it done for me on the same day unlike the last clinic I went to I would recommend for people to go with their kids they also have different specialties DR CORNIELLE IS THE BEST!

Ayana M

This place is so racist. If youre not hispanic you wont get the proper service. They NEVER answer the phone and the doctor always screws up my monthly prescription. One of the doctors even misdiagnosed me and tried to make me take meds before the actual test resulst even came back. Definitely finding a new doctor.

Maria P

HORRIBLE , you cannot even get them on the phone to make an appointment. They put you on hold and when your the first caller they put you on hold again,. I DONT UNDERSTAND WHY THEY HAVE SUCH A HORRIBLE ANSWERING SERVICE. IM ONLY PUTTIN 1 START SO EVERYONE CAN SEE THIS.

Jasmin Barragan

This place is the most unprofessional Medical Center Ive ever been too. Ive been calling for the past 30 minutes and no answer n when they do pick up youre on hold for 5 minutes and then get disconnected . Unacceptable!

Morales Yvette

Very unprofessional!!! The receptionist never answers the phone and when they do they just put you on hold again. Its very sad because this clinic does have very good doctors they just need to hire better help ASAP!!!

Luis Gonzalez

This clinic is the worse, they always have you wait for hours. I went in as an walkin with my daughter I was the first one there and I was called last. If you arent Domincan they treat you like you aint important.

Madeline Vasquez

The staff is rude, the wait time is extreme and is just a waste of time. The doctors are gold but the staff is just disorganized. Two times they have given me documents that belong to other patients.

MICHELLE CEBALLOS

HATEE IT.. THEY HAD ME WAITING IN THE WAITING ARE FOR ONE HALF HOUR, THEM I WAITED FOR THE DOCTOR FOR ALSO TWO HOURS, AND I LEFT ANGRY AND THEY DIDNT EVEN TELL ME ANYTHING.....

Wilbert Andrews

Worst place ever waste of time staff dont want to work and not doing their job i will contact the mayor and governor of new york