WellSpan Ephrata Community Hospital

Category:	Hospital
Address:	169 Martin Ave, Ephrata, PA 17522, USA
Phone:	+1 717-733-0311
Site:	wellspan.org
Rating:	2.7

Location

Photos 38

Reviews 16

RequiemZer0

Do not go here. This is experience of MANY visits here, and its almost always the same story. It takes 9 hours for 2 test results. Go here at 2pm, get home at midnight and no diagnosis. Thats how they work. Nobody checks on you for 45 minutes to 1 hour often, and they wont tell you any information unless you have a family member pester them for information. There is maybe one good doctor, but if you ever do happen to go here, pray you dont have Dr. Gessler. Shes barely as good as a family doctor, and gives no real information on anything. Shes extremely rough with patients, even gave someone a bruise on her chest because Dr. Gessler pushed into her chest really hard to wake her up, instead of, you know... normal ways of waking her up? The people taking your blood take 5-6 tubes of blood, but apparently they only needed two, and they get rid of the rest. The people that take the blood are almost always badly trained, and poke you multiple times "Looking for a vein" and youll come out looking like a sheep on both of your arms. The place has a constant flow of fresh nurses that put in IVs, and theyre WORSE. It can take 7 different pokes for them to call in someone who actually knows what theyre doing! There are a few good bulbs in this mess of a place, but thats not even enough to give this place a 2 star rating. If you have a choice, go to the Heart of Lancaster. Its a longer drive, but they wont make you wait 3 hours before they do a single test, or you see a doctor, and 6 more hours before you hear any sort of results. Heart of Lancaster is incredible, and Ill never be going to Wellspan Ephrata Community Hospital again.

Nina oxoxo

Didnt have an IV, didnt get my blood tested. Didnt have absolutely nothing tested and or done. Besides the doctor coming into my room after a 2 hr wait. Him, having me yell in agony. Checked my heart. An then asked,"So, what are you expecting for me to do?" Ummm duh! Your job! I want to know whats causing my pains. And, do you know what he told me? His reply was that the hospital doesnt do acute issues, only colds etc. My freaking hand was half numb an my body keeps shocking me, its obvious I have something relating to nerve damage. Or could have to do with something else. But how would I know? Im not a dr. Then again, neither was he. Dont go to this emergency hospital unless you have a cold. Youve been warned.

Jennifer Heller

The ER docs are simply not astute. My relative was in a car accident that crumpled the whole front end of the vehicle. He has "lost" a chunk of time and does not remember entering the intersection, or the impact, doesnt remember the airbags deploying. He only remembers driving and then talking with people afterward. He has a history of 2, asymptomatic mini-strokes and the ER docs dont think to do a Head CT? I assume they just assume he is in shock from the emotional trauma but he is aware he lost consciousness. Did they not even ask basic questions? Not a difficult assessment even for a 1st year med student.

Victor Browning

I do contracting work at Wellspan Ephrata Hospital. I passed by this office every day and on my last day I finally had to ask one of the employees what the deal was. Apparently the entire switchboard department is smashed into this tiny office that has up to three employees in it at a time. They cant regulate the temperature because its just too small, so it gets up to 80 degrees in there. Seriously, the foyer in the adjacent customer service section is bigger than this entire department. Anyway it was a pretty friendly environment though

Harold Nichols

I have been seen by the same doctor at lake street for 7-8 yrs. Unfortunately today was his last day with lake st. I found out that the reason hes leaving is the well span merger. If I was rating the doctor here it would be 5 stars ! ECH has gotten worse since the merger. I would not recommend well span to any family or friends due to this. How can you just allow a great doctor to leave ?

Happy Go Lucky

Horrible...My daughter was so horribly sick...nausea and dizziness...1 hour to get in to the room...1 hour wait for a nurse...told a CNA that shes about to faint and was told "shes in the bed right? hows she going to faint?"...20 min wait for medication...Go to HOL if u have an acute problem...the wait there is minimum...

Vanh Moua

Alway takes a long time in the Emergency room and the bed very un comfortable. My butt was sooo sore , the waiting chair where you spose or kids sat next to you was better. And i said that i was thirsty i was not provided water for the whole time i was there(7hr) .This place is like the worst service ever. Zero star

Thomas Banks

On Friday October 20 I had an echocardiogram done in your hospital. Everyone involved from registration to your technicians involved were professional, courteous and explained each and every step along the way. I was quite surprised with your dedicated and friendly staff. You should be proud. Thank you to all.

Andrew Weaver

Beware. It is not an emergency. We were love set in the emergency room for hours dehydrating and not receiving the care we needed for the infection and fever that we were sent there for. The staff is friendly enough and there are a few good people there. But a number of them are very forgetful.

Cody R

Sat in the waiting room with a cut on my hand that was bleeding and needed stitches. Waited an hour before I ever made it back into the ER. Not to mention, the Triage nurse was one of the rudest nurses Ive ever had. In the time it took to get into the ER, I could have left Lancaster Regional

Robert Weik

It was a very bad place to be if u have cancer they just mask everything to make u rest more instead of trying to fix u it ok if u are sick or a broken bone or something easy to fix they just let u go to a real hospital if u have something real bad it like having the three strings be docter

Heidi Eddler

Visiting family in PA from SC y 4 year old had a very high temperature on Easter. The whole visit took about 3 hours which isnt bad but the staff was really nice gave her a teddy bear and an Easter basket which she really enjoyed. Thank you for taking care of my baby.

Fabiola Santos Talbot

Buena Atencion & Todo el Personal Muy Servicial & Agradables... Recomendado! Fui por Tobillo Roto en Refreshing Mountains!

Donald Showers

My sister was taken to the emergency area. The Dr. said she had a blood clot in a lung. Was going to start blood thinner. Before this was administered, a second Dr. ordered no blood thinner because she had to have her gall blatter removed, no clot. Nice!

saudia broadnax

Registration was fast traige was fast get to the room to wait for a nurse to assest me or start a line ask if i need a warm blanket etc waited for damn hrs then left not good gor first experince at all wint go back there everrr

Shaun McMahon

If I could give this place negative stars I would. This is the absolute worst health cate system. They refused to see my son because I was not listed as an emergency contact. Avoid at all costs.