Vivid Eye Care

6506 NE Campus Way, Hillsboro, OR 97124, USA

Category:	Eye Care Center
Address:	6506 NE Campus Way, Hillsboro, OR 97124, USA
Phone:	+1 503-640-2020
Site:	vivideyecare.com
Rating:	4.9
Working:	9AM–6PM 9AM–7PM 9AM–6PM 9AM–7PM 9AM–6PM 9AM–1PM Closed

Location

Vivid Eye Care: A Comprehensive Overview

Introduction

Vivid Eye Care is an eye care center located in Hillsboro, Oregon. With a rating of 4.9, the center offers a range of services and has garnered various reviews from patients. This article aims to provide an in-depth look into the patient experiences at Vivid Eye Care, without including any personal opinions or conclusions.

Patient Reviews: A Mixed Bag

Positive Experiences

Professional Staff and Doctors: Many patients have praised the professionalism and knowledge of the staff and doctors. They felt well-taken care of during their visits.
Thorough Examinations: Patients appreciated the detailed eye exams and the time doctors took to explain their eye conditions.
Clean and Organized Office: The cleanliness and organization of the office were noted by several patients.
Convenient Location: The location of the center was found to be convenient, especially for those living or working in the Hillsboro area.

Negative Experiences

Communication Issues: Some patients felt that the communication was not clear, especially regarding appointment scheduling and fees.
Time Constraints: A few reviews mentioned that the optometrists seemed rushed, possibly due to a high volume of clients.
Issues with Contact Lens Consultations: There were instances where patients faced problems related to contact lens prescriptions, leading to eye irritation and multiple visits.

Services Offered

Eye Examinations
Contact Lens Fittings
Frame and Lens Selection

Clarity in Communication: Patients suggest ensuring that all necessary information is clear before the appointment begins.
Flexible Scheduling: It is recommended to check the availability of evening or weekend appointments if you have a tight schedule.
Insurance and Billing: Patients found it helpful when the staff had already reviewed their insurance plans and could assist in choosing frames and lenses accordingly.

Vivid Eye Care in Hillsboro, Oregon, has received a mix of positive and negative reviews. While the center is praised for its professional staff and thorough eye exams, it also faces criticism for issues related to communication and time management. Overall, the center appears to be a reputable choice for eye care services, but potential patients may want to consider the points raised in the reviews before making an appointment.

Photos 19

Reviews 10

Puja Pandya

**EDIT: After speaking to the office several times, my situation has been resolved. I spoke to one of the owners and was told that the doctor I saw was new to the practice and, in turn, not as familiar with the scheduling procedures. After speaking to Dr. Knutson, I was able to schedule a quick training for this evening with Dr. Knutson and Caroline. I appreciate that Dr. Knutson was very professional and helpful in resolving this issue. Even with all the back and forth during this process, the people a Vivid Eye Care seem like nice, professional people. Also, my experience with the front desk staff and Caroline, the tech, was pleasant. In the end, I think this is a vision care provider that I would go back to, but I would make sure that I am clear on all necessary information before the appointment begins.** I went in for a contact fitting. After the doctor did the fitting, he said that someone will be in after him to do training with me for contact removal and that I would have a follow up in a week to finalize everything. At the end of the appointment, I am told "the tech cannot do the training right now, you will have to make another appointment for it." Then I go up to the front desk to make the follow up appointments and am told the tech cant do any evening or weekend appointments so Id have to take time off work 3 times total to get these contacts. I am charged the contact fitting fee before I completed the series of contact fitting appointments and I do not get any contact prescription information before paying them their fee. Absolutely nothing was communicated clearly. I highly recommend that you go to a vision care provider who will be clear and upfront with you.

Su nil

Pathetic service is the least I can describe ; Optometrist swamped with so many clients they hardly has time to properly diagnose patience issues; Especially if you are planning to consult regarding contact lens then be prepared for bout & make sure you have enough balance in your card/account along with ample time you waste on your eye health; I went to replace my contact lens, after assessment optometrist suggested the power & pair of lens for trial week usage, this lead to irritation of eyes, then next visit optometrist recommended eye drops for irritation that lead to allergy, for allergy recommendation was to make use of steroids; I was fed up by that time & didn’t take any recommended steroids but tried my previous pair of contact lens; Issue resolved no irritation, allergy ..etc etc. Luckily I had one spare part of my travel pack that helped me else they would have taken me to level of surgery; If you are not bothered about your eye health then you can visit this place;

MikeandKalynn Belden

My husband and I have been seeing Dr. Knutson for about two years, and we enjoy our visit every time. Their staff is very welcoming, knowledgeable, and provided great customer service when inquiring about frames and billing/insurance. The office is always clean and organized whenever we visit. We really like the convenient location, as it is close to our home and work. Our doctors prescription is on par, and selection & price of frames/lenses are very reasonable. I look forward to visiting the eye doctor because of Vivid Eye Care & the team. Dr. Knutson does a great job with thorough explanations and always ensures that our questions are answered. We can only assume that every patient she sees feels this way as well. We feel that we are taken care every time we see her. Thank you so much for all that you do! We give you a 10 out of 10 and highly recommend Vivid Eye Care. Keep up the great service!

Patricia Knapp

Great service and wonderful experience with Dr. Lynch at Vivid Eye Care. If anyone is looking for top-notch care and quality, this is the place to go. Staff is awesome! I had relocated to Hillsboro from San Diego, and saw Dr. Lynch for a new prescription for eyeglasses and contact lenses. She was extremely thorough and took the time to explain to me an eye issue I had been having. I had this issue for a few years while here in San Diego, but the eye surgeon I saw could not give me an explanation as to why I was experiencing the problem. After talking to Dr. Lynch, my mind was put at ease, and the problem was a simple fix! This place is the greatest!!

Mel Gibson

Was on business travel and had an issue that required a visit to Vivid. I called to see if they could see me on that day and they told me to come right in. I was seen within 30 min of my call and was provided the care needed within a short time later. I went back for a follow up two days later and was in and out in no time. Dr. Lynch was great and very friendly. Even though I dont live in the Hillsboro area I may keep Dr. Lynch as my regular optometrist as I visit for business on a very regular basis. Dr. Lynch was much better than my local doctor. Thanks again for all of your help. Mel

Michelle Sprueill

First experience with Vivid Eye Care and Dr. Lynch. I usually go to Costco because I dont have optical insurance, but decided to try someplace new to receive a more personal touch. Vivid has a beautiful, newly decorated showroom and exam area. The front office staff was friendly, and acknowledged me immediately. Dr. Lynch was very thorough in my exam and took extra attention to address my concerns. They have a large selection of very reasonably priced frames, and the staff was very helpful and honest about the best frame and style for my face. Highly recommend!

Danielle Meyers

The entire staff is very friendly and responsive to my concerns and requests each time I stop in for an appointment or quick drop in visit. Their new office is spectacular with such a welcoming vibe!! My eyes are not perfect by any means and I am very appreciative that Dr. Linda and her team always take the time to listen and not only help support my visionary needs, but also educate me on what is going on with my eyes and why. I have seen them for contacts, glasses and dry eye needs. I would definitely recommend them!

Teresa Wilson

The staff are very helpful and cheerful. I was seen right on time by the doctor. They have the most up-to-date equipment and explained everything they were doing. The doctor gave me a very thorough exam and spent the time needed to answer all my questions, there was no rush at all. Staff had already reviewed my insurance plan and was able to assist me in my choice of glasses. I would highly recommend Vivid Eye Care. This was my first visit and Ive now found the right optometrist to call my own!

Harold Granberg

The folks at Vivid Eye Care are the friendliest bunch of professionals Ive had the pleasure to interact with. This is my 3rd year being a patient here, and theyve always exceeded my expectations! Convenient hours, friendly staff, and knowledgeable Dr.s, what more could you ask for? If you live or work in the Beaverton/Hillsboro area, you owe it to yourself to pay them a visit, itll be worth your time! Thank you, Harold G.

Elizabeth Ives

It was very pleasant and cheerful walking into their office. It was colorful, comfortable, pretty, relaxing, there were refreshments and everyone there was very friendly. They answered all my questions patiently and were very helpful. The doctor was very kind, friendly, and had a nice smile. I will be going back to get my trial pair of contacts and order more within a week and I would definitely recommend visiting them.