Category: | Animal Hospital |
Address: | 4024 Murray St, Flushing, NY 11354, USA |
Phone: | +1 718-445-0410 |
Rating: | 4 |
Working: | 8:30AM–7:30AM 8:30AM–5PM 8:30AM–7:30AM 8:30AM–7PM 8:30AM–7PM 8:30AM–3PM Closed |
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Anita Corrow
Time to vent. I need a new veterinarian. I called my furbabies vet (Flushing Veterinarian Hospital on Murray St. in Flushing) to say I MIGHT be 5-10 minutes late. The b assistant said no we wont be able to see you then. Really?. I ended up getting there on time though. I walk in & she says to me "Didnt I tell you not to come. I said no I am ON TIME. She mumbles on about the vet might not see her blah blah. A few minutes later she comes out takes my dog & tells me to stay. Weird, I always go with my pup to see the vet & ask questions etc. I say hold up you dont even know why Im here. Oh for a visit & vaccines, the receptionist wrote it in the book. Boom shes gone. Wrong thats not the main reason. so as Im waiting to tell the receptionist get that b back, the b comes back hands me my dog and leaves. Im like wtf. Receptionist tells me $95 I said um no. I explained why I was there & that wasnt taken care of. This b assistant gets mouthy telling me well the vet is not going to see her that I didnt tell them that when I made the appt. She then asks the receptionist did she tell you. She replies idk she could have it was over a week ago she made the appt. Then the b asst goes in again how I was late blah blah.(mind you the man that walked in the same time as me was 1 hour late!!!! She mumbled but didnt give him the bs) To sum it up I said I am not going to pay $95 for a visit when you didnt take care of why Im here. She leaves and comes to tell me well you dont have to pay but you cant come back here. Adios ✌ not fn paying for that bs service. I dont know what the hell you did with my dog for those 2 mins. Sure wasnt much for a 2 min visit. I never had a bad experience at this place but today was something else. Her ugly attitude fit her ugly face. Thats a shame bc I like the Dr. I was beginning to wonder if the Dr was even really there. Never have I been treated/disrespected by a business like that. I wanted to punch
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Callum Lopez
I have mixed idea of this place. The female vet who works there most of the time is absolutely great. Very sweet woman. The male vet isnt as good, but hes not there as often. They seem knowledgable and do their job, and they dont charge that much. My one problem which has caused me to seek help elsewhere is their receptionist. When its one of the younger receptionists, they are pretty helpful. But there is an older one that works full-time there that is the WORST. Extremely rude and incompetent. As another reviewer has mentioned, she will give you a time and not honor it, claiming YOU were the one that made the mistake. I can accept it if she was rude and competent or maybe even incompetent, but pleasant. But this woman is terrible and should be fired. I can guarantee I am not the only person she has turned away. If your pet needs help, do NOT call this place in case you get this dreaded receptionist. One time I called and was put on hold 5 times and she was confused as to who I was each time. The other times I call, she puts me on hold for 20-40+ minutes or shell say, "Ill call you back with absolutely no response." My suggestion is this: call them and if they dont help you immediately or if you hear a hag on the other line, hang up and find a place elsewhere. If there is someone there ready to help you with your appointment, then make it (if its with Dr. Perkins).
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Joanna Yoon
I wish I can give 0 star if i can, I called on 12/9/16 around 4PM, and I am truly disappointed by how receptionist took my phone call. I called in to ask a question for internal medicine consultation and she rudely responded me by saying "I dont know what you are talking about". I think even being a receptionist at a veterinary hospital, you should be informed more or at least be INTERESTED to hear what phone calls are for. She did not even seem to care what I was calling in for nor interested to help me out. She just told me she had no idea and I should not talk to her about it when all I said was consultation about my dogs trachea. Then she just hung up on me when I told her she should not answer to me in that manner because I asked her politely throughout the conversation. I called in because of my dog whom I care for and just wanted to ask a question if it was possible to get a consultation. It was so far the WORST phone service I had. I do not know how doctors are here so I have no comment for that but i think receptionists should at least have a small knowledge about medical problems or be opened to hear about it.
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Ricky Long
Dr Perkins is an amazing woman. It took a while to book an appointment, since her practice was not accepting any new patients. It was an important matter where I thought there was something potentially serious with my pup. When we finally got the appointment, she put my mind at ease, and everything turned out alright. She is the most kind hearted veterinarian that Ive met. So very knowledgeable in her field. In my opinion, that is why her practice is booked. As far as the 1 star reviews go, they are most likely due to the inability to book the appointment. From what I heard, there is a no nonsense, blunt speaking receptionist who really is, a kind soul.. deep down. Maybe you caught her at the wrong time? The girl who booked our appointment was very accommodating. It doesnt hurt to try again and explain your situation. Hopefully everyone gets to see how great of a vet Dr Perkins is.
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Ross Rothschild
If you go, ONLY take an appointment with Dr Perkins. (Dont take an appt with the other guy, hes there on Thursdays I think.) Sadly there are fewer and fewer vets like her. The past few years Ive seen and heard stories of both indifferent insensitive vets that will just overcharge you, or diagnose pets for way more than they need; and when your pet is sick and you dont know whats wrong, you are much more vulnerable to getting taken advantage of. There are a couple in my neighborhood like that, and I would rather travel the extra distance for Dr. Perkins. Trust is a really tough virtue in this business.
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Andrea Bishop-Chaffin
Dr Perkins is currently working with our second "child" (Pit/Lab mixed).we ( my husband and I) couldnt be more thrilled being blessed with Dr P. She got us through our first lost with pride. Understanding, and healing. Her staff and her are wonderful. We have been dealing with het for over 10 years and will continue to. We always say that once she retires , we retire on having a pet because we wouldnt trust anyone else but Dr P and her staff. Do yourself a favor...if you have a loved 4 legged family member. Dont waste your time searching for a REALLY GOOD Vet, just go straight tp Dr. P