Heart of Chelsea Animal Hospital

Reviews 9

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Judy Banks

My dog Princess she was sick so I had to take her to the Vet and cause one of her eyes came out of the socket and I really didnt have the money for the bill cause the bill came up too $1890.00 dollars so I couldnt really pay for it so when I got home they called ME asking ME how much can I afford and I told them how much that I could afford so yall wont never believe what they did for my baby Princess. They tooked over the bill and paid almost the whole bill for my baby Princess. I just had to pay $300.00 dollars and that was all. Well they paid the difference and they gave ME medications for her as well cause they had to remove (1) of my baby Princess eye and her teeth cause they got rotten and now shes feeling a whole lot better and Im feeling a whole lot better to cause I wouldnt know what I would of done if they didnt help us. God is Good people believe that and so are the doctors at Heart of Chelsea Animal Hospital. They were so Good to me and my baby Princess. I want to really thank everyone and everybody at that Vet. THANK YOU SO SO MUCH FOR DOUNG WHAT YALL DID FOR MY BABY PRINCESS. SHES SO HAPPIER NOW. SHE THANKS YALL TOO.

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A Private User

I brought my new 15 year old rescue dog just after I adopted it, when she started limping. Since it seemed an emergency, I raced straight to the nearest vet. I took her to Dr Gabriele and was amazed at how patient and kind the staff were. They did not overcharge for an office visit, or medicine--Ive paid $125 per office visit in Brooklyn, and $30 for a tiny bottle of pills or $50 for some ear lotion. Here the bill was half that, and they did not charge for the 2 follow up visits I had to check her seriously injured foot! I can honestly say I think they saved her paw. My breed of dog is famous for bad ears; they cleaned them out at no extra charge while she was sedated. And they have to be cleaned regularly and properly, or else, as the other reviewer complained, yes, they will bleed. I get my ear cleanse supplies on line at drs foster and smith to ward off infection. If your dogs ears smell like yeast, you need to clean them. The only downside of the place is that the waiting area is a bit small, but they rarely keep you waiting unless there is a pet emergency. All in all, a great practice with really nice staff all around.

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A Private User

I have a few small dogs and I used to bring them to Bide-a-wee because of the low pricing BUT the prices went up and the service went down and by the last few visits they seemed in a rush to get you out and charged about as much as everywhere else in Manhattan ($250 for a visit some shampoo and oral drops). When I got my yorkie (she is 4.6lbs as an adult) I wanted the best doctors to fix her because she is so tiny. Not only do the people at Heart of Chelsea take the time to love on your pets they act like they truly care. My yorkie came out from her operation looking and feeling great and has no scar at all. My chinese crested was recently attacked by a pit bull and they took her in the morning I called and did an amazing job on her. Thank you Heart of Chelsea for taking such wonderful care of my babies

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Melly Maldonado

Not gonna deny that they take good care of pets, the follow ups, and everything. However, this place is pricey for no reason. My pet had a "broken tooth" they were charging me $1000 to take it out, I asked them why it was so expensive if it is just one tooth and previously they took out 4 baby retained teeth and they included the dental package which was not necessary because they already did everything previously. I went to another vet and they pulled out the loose tooth which was never broken because it was a baby teeth, they did it for free, no blood, no pain, no anesthesia. They did not give me a straight answer as to why they were charging that much. After I started asking questions they said well give you $300 discount. I never went back.

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Anna Jacob

High fees for no treatments! Dishonest people that look at your pet as a cash machine=> they keep your dog sick so you keep coming back. Monsters! My dog has simple warms... for 4 months now. Why? These vets dont tell you that to make sure your dog is done with warms you need to follow the warms reproduction cycle and repeat the same treatment 2 or 3 weeks later. But... they are more than happy to charge $80 for consultation and $60 for pills, with a big smile. The rest of the info you have to dig it out yourself while your dog is suffering. Oh and they also throw away the stool sample in the garbage, but of course they make you pay for the (garbage can) "lab result". DONT TRUST THEM. DONT GO THERE

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A Private User

Heart of Chelsea has deals with many pet stores, because they tell their clients exactly what the pet store does. I got a puppy and i was told it will be between 5 and 10 pounds and the vet confirmed that. My dog is 6 month now and weighs 18 pounds. I went to a different hospital in chelsea and that Vet told me right away he will be between 18 and 20. Heart of chelsea sold me so many products at the first visit I was completely confused but i bought them since i was told they are needed but no explanation. Basically I feel like they care more about money then your pet.

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Heather Spore

This place is the best care you can receive for your animals. They take the time to explain EVERYTHING during the exam and after. You can call them and ask questions at no charge. I have even emailed videos to the vets to see if I needed to be concerned with certain symptoms. They never treat you like they are in a hurry. They are on the upper end that you would pay for vets, but not much considering this is NYC. Your animals will not be stressed during the visit or traumatized after. It is worth every penny. Most caring staff to you and your pet.

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A Private User

I took my dog here when she had an ear infection. Her previous vet (we moved so I needed someone new) would tell me not to clean her ear thoroughly until after the infection had subsided, so that she would not get hurt. The staff at Heart of Chelsea showed me how to clean her ear and give her medicine. However, when they cleaned her ear they gouged at every crevice with a q-tip, and made her bleed. They then charged me $30 for "ear cleaning", on top of their $89 office visit! Go somewhere else, this place is way too expensive!

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LISA RODRIGUEZ-AVILES

Dr. Lang and the staff was very helpful and professional. My dog became quite ill and Dr. Lang and the staff tended to her right away and I am so happy that they were able to get her feeling better almost immediately with IV fluids and antibiotics. Even the follow up visit was great. Dr. Lang took her time with us, and explained everything she was doing and answered all of my questions and concerns. I would definitely recommend Heart of Chelsea and Dr. Lang and staff to everyone! Thank you!

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