Category: | Animal Hospital |
Address: | 3643 Bell Blvd, Queens, NY 11361, USA |
Phone: | +1 718-224-4451 |
Site: | centralvets.com |
Rating: | 4.1 |
Working: | 10AM–9PM 10AM–8PM 10AM–9PM 10AM–9PM 10AM–8PM 10AM–4PM 10AM–6PM |
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Jung Min Lee
AVOID AT ALL COSTS! I came to get yearly checkup and vaccines for my cat about a month ago and I regret it so much. I recently moved to Flushing and had to find an animal clinic for my cat, hes 17 months old now. I yelped and found this place with good ratings but I regret not doing enough research about this place before my visit. A white male doctor with long hair took less than 5 minutes to look at my cat for physical checkup and gave us a lot of information about unnecessary things that were irrelevant to my cats vaccines or health. We told him that our cat is an indoor cat and does not go out at all except for his annual checkups to the clinic. When he measured our cats weight on the scale, there was a blanket covering the scale; who knows how long theyve used that and whether they even wash that? And when he took my cats rectal temperature, he used a digital thermometer, which he took from a thermometer stand next to the sink, without cleaning it BEFORE OR AFTER using it. I was going to say something but I assumed the stand, where he put back the thermometer, was filled with some sanitized/alcohol to clean the thermometer. This is an animal clinic and I thought of course its cleaned, theyre not going to use the same one theyve used on other animals and just put it back in the stand; there must be some cleaning solution in there? But now that I think back, i dont think its cleaned at all.. He told us that my cat needs this, this, this, this, this and went on about a brand named revolution and that my cat NEEDS TO GET ALL OF THESE SHOTS including revolution. Then he told us that the bill came to over $700 including rabies and heartworm and etc. We gave the front desk our cats medical record from our previous clinic from the city so that they can look at it and tell us which ones our cat needs for his annual checkup and vaccines. My bf and I thought it was strange to give him all these shots in one visit (even human doctors dont recommend getting more than 3 vaccines in a single visit) and decided that we only give him 3 vaccines (rabies, heartworm and leukemia) for the visit. The doctor took advantage of us (its our first time raising a cat) and our cat and tried to make us get our cat other vaccines in one single visit WITHOUT TELLING US WHAT THE SIDE EFFECTS ARE FOR THESE VACCINES WHICH ALMOST KILLED MY CAT, except that my cat will be weak for a couple of days and the area where he got his shots (near his tail) will be sore. We took a cab home (which took only about less than ten mins) and after about two hours, my cat started to throw up consistently the whole night, every minute or so, all around the house.. We called the animal clinic emergency number that they had on their record and they told us to come in because vomiting is an unusual side effect. Really???! The doctor did not inform us of anything about vomiting; as a side info, my cat received his vaccines at the previous clinic in the city and did NOT have any of this reaction nor vomiting! Thank goodness our cat is okay now but I waited to write this review to make sure my cat is okay. I strongly do NOT recommend this clinic! If you want to see a doctor who does NOT CARE ABOUT YOUR PET but ONLY CARE ABOUT MONEY, feel free to go here.
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A Private User
I am shocked at the treatment I received from this facility regarding my budgie. They have virtually NO avian experience and I had to find out the hard way. I waited almost two weeks for stool test results to come in (they told me it would take 3-5 days). I called everyday to check on the status and then kept saying "it will come in tomorrow". My bird was getting worse and the medicine they prescribed did nothing to help matters. She died they day before they finally called me with the results. Too little too late. On top of that, the test results didnt conclude anything, except that I had to bring her in for further testing. PLEASE do not bring ANY birds here for treatment. I have no idea what their capabilities are regarding other animals but one thing is for sure: they are INCAPABLE of handling birds.
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Melissa Freedman
I have three rabbits that are patients there, one goes in every 4-6 weeks for a tooth filing, they always take time to chat and be sure hes okay even though its a routine short treatment. The staff is very nice and the vets are great. I found them due to an emergency (due to the result of a rabbit fight), they treated the injured bunny well and I have been using them ever since. They are very knowledgeable about rabbits, and I assume dogs and cats too since their patients and their owners seem happy when they leave.
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Caspien P
They were incredibly sweet when I called their 24-hour emergency number in the middle of the night after I found one of my gerbils injured from a fight, and they were so great during his vet visit. The vet and the techs were very kind to me and my gerb. They seemed very knowledgeable and neighborly towards others who came in while I was there, and theyre just 10 minutes from my house! I hope I dont have to visit again anytime soon, but if I do, Ill definitely give them a call!
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A Private User
The refuse to do prescription authorizations over the phone so you can order your pets meds over the internet. My dog was diagnosed with hypothyroidism (after I told them to test for it, they never figured it out themselves) now they refuse to issue a new prescription without a new blood test. $$$ Want to transfer to a new vet? 7-10 days to get your records and 75cents per page.
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Jackie
They are great!!!! The staff really cares for all animals that come in and it shows. They are extremely helpful and take the time to answer all of your questions. Ive gone to several places for both my dog and cat and even with them being in Queens and I live in Long Island its worth the drive. Plus the place is super clean unlike many of vets Ive gone to. I highly recommend them.
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Violet M
Laura Gorman is Terrible! Not only misdiagnosed the ailment, but also prescribed multiple unnecessary treatments and procedures. youre more likely to get her eyes to roll than get an accurate answer to your questions. Will NOT be going there again, and if you care about your pets avoid this "vet"!
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daryl nonaillada
False advertisement.... Telling me on the phone everything will cost 65 dollars after the vaccine shots 193 dollars total... Never coming back to this place... Best advice is never bring your pet to this place... Its a tip off...
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k a
I got my puppy a week ago .. Today was her first visit to see the Vet .. She has her vaccines and 1st checkups. everyone working there were kind and nice.. I really like the clinic and definitely, I recommend it
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Hillary Huiyun Zhang
Nice crew. Since they know my puppy starting from the first time pet store take him to this Clinic, they know all the history of my puppy and treat him so friendly. I like the home environment.
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Angelica Estrella
My dog was very very very sick and I went to like 4 different clinics without result but when we came here they theater us immediately and cured my dog Im forever grateful to this place