Mercy Medical Center

Reviews 5

YU

Yurii DeLaney

WORST HOSPITAL IVE EVER BEEN TO IN MY ENTIRE LIFE!!! Especially for ANYTHING to do with psychological issues!!! I can NOT emphasize this enough!! I brought someone here because he was having a mental crisis. They treated both him and I like a criminal. He was placed in a tiny FILTHY room with SEVERAL others, including a very loud drunk, yelling and swearing, staring at us both making me VERY uncomfortable and him VERY agitated. understand not releasing someone until they are not a danger to themselves or others but there is absolutely no reason to treat them poorly. his needs were repeatedly blown off and coldly ignored...things as simple as a laxative. (2 days sitting in that bed in uncomfortable constipation and the nurse ACTUALLY said, "I dont think you need one" oryly?? And how the f*** would she know?? We asked for a toothbrush, a patch for his nicotine withdrawal since theres no smoking anywhere and he was under so much stress. Even basic food was denied. A simple crappy sandwich was too much to ask. They left me out in the waiting room w nothing but a flimsy blanket. I asked for a pillow.. NOPE. DENIED. Why??, I WAS THERE OVER NIGHT TWO NIGHTS ! I live 3 hrs away and all I wanted to do was make sure he got help.. I could not abandon him in this sh**h**e.. .every single staff member, save ONE, during our entire nightmare experience there, were entirely unprofessional. The Dr discussed everyones personal medical info IN FRONT OF EVERYONE ELSE!! I had had a very hard time getting him to even agree to get help, and once he finally got someone who would listen he could not speak up about what the issues were w everyone there watching and listening. And that was the ONLY person who came to talk to him. They didnt even have a social worker to talk to!! His experience is so negative that he has EVEN LESS FAITH in the system and the existence of compassionate help than ever before. And he had NONE in the first place! I feel SO awful for talking him into coming here. I doubt he will ever trust my guidance again. "Hospital policy" was a term used that generally meant "because I said so" depending on the person "guarding" and their mood, the "hospital policy" changed. At one point security had to remove someone. The security man was WAY too violent with the unarmed man who was not even trying to take a swing at him. Once he got him outside he kicked the sh** out of him. Right there on the pavement. After enduring all of that crap, he got NOTHING that we went there to receive and even GOT IN THE WAY of us getting to his physical so he could qualify for medical assistance.. This place should be shut down. I hold them responsible for any further downgrade in his mental health.. Or consequent harm he does to himself INSTEAD of seeking help elsewhere. Mercy Hospital is anything BUT merciful.

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CA

Carol Forte

Is there no way to give 0 stars? My mother-in-law was sent home after 3 days in worse shape than when she was admitted. Family members spoke with the doctors, but never saw one. Furthermore, she was sent home by ambulette in an open hospital gown, with her street clothes thrown in a bag. My father-in-law complained, and both the attending physician and the social worker were less than helpful in addressing why she was discharged in that condition. Who does that? Who enters the field of medicine, a helping field, then disregards the dignity of the very people theyre supposed to help? I grew up on Long Island, and Mercy Hospital was well-regarded. The change is disturbing, and it certainly wont be the hospital of choice for this family ever again. Additional information, learned later: My mother-in-law was wrapped in a sheet when she was transported, and when "unwrapped", it was found that her feet were swollen and purple/black. The family had to call an ambulance within 5 hours of her discharge from Mercy- she was admitted to a different area hospital, where she remains in ICU on a ventilator, feeding tube, and pressors. She was diagnosed with pneumonia-- within hours of discharge from Mercy. Bad job, good riddance!

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NE

Nelly Frenshaw

Youd be better off with a mercy killing than going to this hospital. I was seen for an accidental overdose, and the 60-year-old psychiatrist talked to me a whole 5 minutes before deciding I was suicidal even though I didnt say anything about suicide. So based on her 5 minute talk in the ER with me, the rest of the staff that saw me (another associate of hers, a cardiologist and his assistant, which is a total of four doctors with an apparent superiority complex had me looking down on the entirety of doctors in the world if this is how they assess a situation) talked and looked at me as if I was crazy. They all just loved pushing around their drugs no matter what the persons situation si. This woman put me on thorazine, a drug which actually made me want to jump out of my skin and is so unhealthy to use hardly anyone prescribes it anymore. But this 5 minute evaluation convinced her I needed another horrible drug (instead of, how about, just leaving me on nothing instead of trying to make money with an outdated deadly drug?) even after my accidental overdose on amitriptyline. This is where were headed, over prescribing and money making with no thought to the person in trouble.

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KA

Kara Barci

I cant even begin with the horror it was when I was in the Psych ward. I had gone in because of an OD due to trying to escape an abusive relationship and i was diagnosed as bipolar with depression. The anti depressants i was on were not working and i explained to her that they made me feel worse and after explaining she came back with a higher dose of the same drug. I couldnt even work or take care of my kids because i was so tired and numb; i have had spotty memory since. The staff in the wing make you feel like a criminal and are cold, noncomforting, and look down on anyone who isnt catholic. Skip ahead six to seven months later i went because my mom was worried about me after my father threatened to kill me and i was depressed from that, the same doc diagnosed me with schizo effective disorder and then proceeded to not only try to force me to take 400mg of lamictol, 100mg of trazodone and 5mg of abilify, but two more drugs added to that, after i had to wean myself off the first three because i couldnt function. All they care about is pumping drugs into you and taking your money. Get out while you can.

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A

A Private User

OK , good place to have a baby....horrible ER. I have had my children at Mercy and the two times I had an emergency i was always sent to L&D. This time I had a stomach virus and had thrown up in excess of 20 times, my OB said to head into Mercy sine i was only 11 weeks pregnant and loosing a lot of fluid. I get sent into regular ER where I waited literaly 2 HOURS before I was given IV fluids. I was so deydrated I felt like i was losing my mind and hallucenating. I asked for water and nurse disappeared. There were only 2 other people in the entire ER but I was left in a corner with nothing those 2 hours until a PA said "wait your nurse didnt come back". No one came back to check to see the fluids werent even going into me an hour later. They never checked the baby and 5 hours later i got up and told them to let me go. MY OB made it seem like it was an emergency only to be treated like an idiot by the ER staff. They just unhooked me and let me go, no directions, nothing. Next time I go to Good Sam.

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