Category: | General Practitioner |
Address: | 1845 E Broadway Rd, Tempe, AZ 85282, USA |
Phone: | +1 480-882-7380 |
Site: | honorhealth.com |
Rating: | 1.7 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Amy Alpin
I followed my doctor to this office when he relocated. At first I was really impressed, but by my third visit, not so much. The doctors and nurses are great, but the office support staff needs work. It is very hard to get through on the phone, and I have been put on hold more than once, and eventually hung up after extra ordinarily long wait times on hold. For one appointment, the receptionist forgot I was there (I was one of THREE people in the waiting area) and so I didnt get called in for my appointment until twenty minutes after my appointment time, and then I was treated as if the lady who forgot to check me in was doing me a favor by fitting me in. This week, I needed a prescription refill and called on a Thursday, and while it was foolish of me to wait until I was completely out of meds, the receptionist assured me that it would be faxed to the Pharmacy that day. A trip to the pharmacy that evening proved that to be false, and by the time I was able to check into it on Friday, the office was closed and the order had still not been faxed to the pharmacy. I will have to go five days with my meds, assuming that this all gets fixed by some point on Monday. The reception desk always seems to be seriously understaffed or under trained...I am not sure which or if it is both, but it seriously hurting their reputation to have errors like this made as often as it does.
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Angela Gooden
This Medical facility deserves negative. To no stars at all. Based on my experience . At first my,experience with Dr. Pine. Was a pleasurable one. Yet I assume, that was a facade. Pam at the front desk. Had a very shirty disposition. Like that of someone who. Was over worked or, needing a career change. Otherwise Donovan was great! Dr. Pine should ,be ashamed of himself. Hes a money hungry mongrel of a Dr. And based on, his need to. Put my health in jeopardy. I intend to report his ass. To the medical board.
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Daisy Zepeda
Called to set a new appointment and the receptionist was not helpful what so ever and rude on top of it
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Tech Savvy
Bad experience