Category: | Eye Care Center |
Address: | 10176 Mason Ave, Chatsworth, CA 91311, USA |
Phone: | +1 818-701-0399 |
Site: | valleyfamilyoptometry.com |
Rating: | 4.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–1:30PM 9:30AM–7PM 9:30AM–6PM 9AM–4PM Closed |
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Rick Clem
The doctor is great, but the girl up front desperately needs some lessons in customer service. Answering my questions with a grunt, or not at all is no way to treat a customer. Reviewing my charges for new glasses and just pointing at a sheet of things I do not understand, without clarifying what I am supposed to be looking at; I asked her a third time and then she finally opened her mouth to explain. Just a terrible attitude problem. Other than that, great office. I referred coworkers to VFO and they both said the same thing.
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A Private User
This optometrist is amazing. I have been wearing glasses for driving for years, and randomly walked in to Valley Family Optometry. Dr. Thomas Truong accurately predicted my prescription was too high. Now, wearing glasses is such a pleasure I sometimes forget they are on. I also added some drama to the glasses purchase, and this business were so accommodating, went completely out of their way for me.
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Bruce Paul
Everyone at this location is professional, courteous and sincerely caring. More importantly, I can see with clarity and comfort. I have been assured I am welcome in case adjustments become necessary. A simple recommendation: "Go here, see clear
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Pogos Abdunuryan
Have been going here for years. Everyone at the office has been very helpful every time I have been there. I was refereed here by my sister and brother-in-law, who have been coming here for many years. Great place. Helpful staff.
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Sydney Suankaew
Doctor is nice, but employee with straight hair has the biggest attitude towards customers and employees.
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Sana Ellati
The best eye doctor and the staff is very professional
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William Truong
Very professional.