Kristina L Wiley Inc: Wiley Kristina L DDS

Reviews 3

SH

Sharon Klein

This establishment is a true gem. I recently moved to Dixon and I am so happy that I found Dr. Wileys office. When I first called, I spoke with Liz. Ive never had a more pleasant experience, scheduling an appointment. She was so friendly and warm. I had to call back because I didnt have all of my insurance information in front of me. When I did call back, I spoke with another representative who was also very sweet. I regret that I cant remember her name however, she finished scheduling my appointment for me and walked me through the process of filling out my new patient information, on their website. I completely understand why they want you to fill this out prior to your appointment. If they asked these questions at the time of the appointment, my visit would be much longer than expected and other patients would also suffer the wait so, I much appreciate this option/standard. When I arrived for my appointment, I was immediately impressed with the decor and atmosphere. The waiting area and exam rooms are so inviting and comfortable. I was greeted by my dental assistant, Jena, shortly after checking in. She was wonderful! Like most dental exam rooms, the work station was behind my chair but Jena made sure to give me little updates every time she walked behind me to make sure I knew she was still there and I wasnt left wondering what was going on. She had to take a number of x-rays (since I havent seen a dentist in so long) and used a hand held x-ray machine that was so nice for us both, Im sure. The process was super quick. Jena talked to me and made me feel so comfortable. Dr. Wiley stepped in less than a minute after Jena was finished. She introduced herself and took the time to listen to my concerns. Though I was there for a sensitive tooth, Dr. Wiley found that I have other issues that resulted in my cracked tooth, causeing sensitivity. I completely trust every word she said. Her exam was thorough and painless. Before she began, she noticed I was in a skirt and asked if she could get me a blanket because it was a little cold under the vent. This was the nicest touch. The blanket was so fluffy and soft, I wanted to take it home. I was also given glasses to protect my eyes from the bright light for the exam. Once my exam was complete, I was given a treatment plan. I didnt feel any pressure to schedule my next appointment. I really felt like they wanted to help me when I was ready. I scheduled my next appointment immediately. I am so happy I that I found Dr. Wiley and her staff. This is the most pleasant dental office I think anyone could visit. Thank you for everything!

AS

Ashley Lewis

Love this place. They treat me and my kids like family. I have young kids and they do a great job easing fears.

NI

Nicole Smith

Friendly staff, great experience and would recommend to anyone.