Category: | Eye Care Center |
Address: | 8419 Elk Grove Florin Rd, Elk Grove, CA 95624, USA |
Phone: | +1 916-681-1101 |
Site: | crystalviewoptometry.com |
Rating: | 4.8 |
Working: | 9AM–6PM 10AM–7PM 9AM–5PM 10AM–7PM 9AM–5PM 9AM–2PM Closed |
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Sarah Jackson
Weeks ago I requested an appointment on the 9th of April at 9am. They did not have any openings, so they sent me an email back rescheduling my appointment for April 16th, I thought great fabulous. Well today I got a call with them trying to reschedule on a day I am not available and she said it didnt look like I had an appointment set up. Really you guys sent me the email with a rescheduled appointment. She tried saying that iant what the email said. The best part is the rescheduled on a day nobody would be there to help me. Fantastic! It will be almost another month until I can get in. I explained that this is extremely unprofessional and I will just need to find another location. She said "ok sorry about that" . No lets try to squeeze you in nothing .. customer service lacks some training and you appointment coordinator lacks proper training. Oh and yes I did forward the email back to them that they sent. Thank you for calling me a liar!
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MARIE GALLO
The Dr was awesome.She geniunely cares for her patients. Wish my primary dr was like her. I have been to many eye drs in my lifetime and have never recieved the outstanding services I have recieved from her office. I finally got glasses I am happy with.(the lenses) she gave me what I wanted glasses for the computer and glasses to drive with. Definitely telling all my friends n family. Shes got my like on FB. She fixed glasses everyone else said they couldnt fix. Go to her you will leave her office pleased that you went!. I tip my hat to you Dr!
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JESUS CHRISTO
Doctor Holcomb is simply amazing! I simply love her to the moon and back. She is like a conductor of the finest orchestrated optometry practice in the Sacramento area! Her staff is incredible, she has the latest in fashionable frames, and she has a bedside manner second to none! I have recommended her to everyone I know, and could never "see" myself going anywhere else!! 10 stars to Crystal View staff for making me a raving fan.
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Sally Oster
My family loves Dr. Holcomb and her staff. Everyone is very friendly and helpful. My daughter, who is attending college in Southern California, can call from college and order her contacts. The staff has been very flexible and works around her school schedule. I also love the fact that Dr. Holcombs staff has never been pushy about selling us products. Her staff respects our budget and works within our vision plan.
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Barbara Harris
I agree with all the positive reviews posted here. The staff is friendly and knowledgeable. The office is clean and well kept. Easy to get appointments, and if I have minor adjustments that need to be made to the fit of my glasses, I just walk in. They are always willing to help me be comfortable in my eyewear. Great office!! If you are looking for an optometrist, I would recommend Crystal View!
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Ammina Jones
The Dr. and staff are amazing. When you walk in the office your greeted by name like an old family friend. They are very accomodating with their appt schedule and have even stayed a few minutes late just so I could be seen. The selection of frames are stylish and unique. If you want excellent customer service and outstanding eye care this is the place to be.
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Bill Stainbrook
It is a pleasure to visit the optometrist. Dr. Holcomb is so friendly and kind she puts you at ease immediately. Her staff reflects the qualities she exhibits making the whole experience easy and non-threatening. A wonderful business. I highly recommend them if you need your eyes checked or need new glasses or contacts.
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MADISON Martin
This is THE BEST Optometry Office I have ever been to! The staff is wonderful, sweet, helpful and super quick! Doctor Diana is so sweet and absolutely amazing! I will be a patient here until I die. I definitely recommend them to everyone, especially if you need a Saturday appointment!
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Christian Purdie
I have worn glasses and contacts my whole life and gone to different optometrists but Crystal View is my favorite! The staff is so nice and theyre quick with appointments. They work with you to help you get the best fit glasses or contacts and order it right away. Definetly reccomend.
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Jess Velasquez-Norie
We used to go to a super expensive eye place. The only reason we visited Crystal View was because a friend worked there. We love her! Dr. Holcomb is so sweet and down to earth. Her staff is very helpful too. Best part is that she doesnt charge an arm and a leg.
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Taj Syed
We have been associated with Crystal View Optometry for the last two years. We have found the Optometrist and the staff to be very professional, caring and exemplary service with our eye care needs. You are doing a great job guys, keep it up.
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Corlene Goff
Dr. and entire staff are very professional. Office is extremely clean and a pleasure to relax and pick out your new glasses with qualified assistant. Was very impressed with my first visit and exam, and definitely recommend to everyone.
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Tim Aderman
I have been going to Crystal View Optometry for a couple of years for my eye exams and glasses. The staff is friendly, knowledgable, and very organized. I would highly recommend them if you are looking for an optometrist!
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Michael Urata
Diana and her team are the best. Ive never had a single problem with everything from co-payments to contact fittings. I would recommend Crystal View to anyone i know. Their new location is beautiful too!!
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Linda Soule
Been going to Crystal View since they moved to Elk Grove, I think about 5 years. Service has been great. Everyone is very helpful, whenever I need an adjustment I just go right in and they help me.
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David Low
Great service and selection as always. Love the staff here. They have an excellent selection of Marchon Brands for VSP patients who want to get that extra $20 frame allowance.
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John Demesa
Dr. Holcomb and her staff our friendly and very professional. They have family values . I take my whole family there. We go once a year. wouldnt go anywhere else.
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Susan Livesay
A great place for your vision needs. From the office staff to Dr. Holcomb, they are friendly and professional. I would not go anywhere else.
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Janet Valerio
Very friendly and patient atmosphere. For a first time eyeglass user, one couldnt go wrong with this establishment.
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Toni Bibbins
Im soo excited I started going here! My daughter loves it and the hours are very flexible!
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Lisa Mizani
Very friendly staff! Large selection of glasses! Doctor is great also!
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Paul Hilburn
Friendly and knowledgeable staff. Good selection. Good prices
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Drama Mamma
Best customer service! Best selection of glasses!
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Alexander Navarro
Pleasant location with great customer service.
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Aman Kaur
The entire staff is very nice and friendly.