Category: | Medical Clinic |
Address: | 26137 La Paz Rd, Mission Viejo, CA 92691, USA |
Phone: | +1 714-922-4100 |
Site: | plannedparenthood.org |
Rating: | 3.3 |
Working: | Closed 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–4:15PM 7AM–4:15PM |
CA
Cala Thomas
Ive used this office as well as other PPs in Oregon where Im from, when I was a visitor here in OC I would use PP for any female emergencies or health concerns I had that couldnt wait to go back to OR for. I would stay in Sol Cal for 3 or more months each time, so I used their services well and often! I now live here in OC and have for 7 years, they are very nice staff and welcoming and do care no matter what your health concern/issue. As well as I always had a great experience with this office with having no health care coverage in this state. (State insurance in OR) they always had a program or type of health insurance through PP etc that would help me for the services I asked for, almost in full if not completely paying for all the visit and services I needed. They never asked questions about why, why not, or "donate something to our office then".....NO! They would encourage a donation of kindness and if I could not, it was simple and not awkward to politely say I couldnt but I usually did give something back to the office that helped me. They also do not keep record of contributing to them or not, and all the staff were always smiling at me! :) They always do the best job they can with appointment making, days and times and informing the patient of pertinent information pertaining specifically to the services they will receive that visit. So I always feel great showing up. The complaint everyone is giving in their reviews, I dont think is thought out very well, because doing one service per doctors visit is to reduce the wait time and back up of appts throughout the day that the doctors and nurses have. Every female or any human being, needs as much time as needed with the staff when it comes to their health needs and Planned Parenthood provides that very well in my opinion!! :) thank you PP, keep up the great way you run this location.
ME
Melissa Archibald
Usually I have wonderful experiences with PP and this office is especially great (short waiting times, welcoming office). However, I just had the worst interaction Ive ever had with a doctor in my life. Kristen S was immediately dismissive with me and treated me like a check-off list. I told her that in addition to my pap I wanted to discuss my worsening pms. Instantly, without missing a beat, she says "Have you been taking your pill everyday?" My response: "What pill?" "Oh thats right, youre not on birth control," a fact she had confirmed with me 1 minute earlier. As I started describing the ordeal that I go through (tears welling in my eyes), she simply said, "Take ibuprofen." I tried to explain to her that I have attempted to use it (since high school) to no avail, that last week I had to leave work despite taking my prescription pain meds. She was a broken record, repeating for the next 3 minutes "Take ibuprofen" not really listening to anything I was saying. At this point I was crying, telling her that I found out that my grandmother had suffered from endometriosis, wondering if the cramps were a sign of this. She said, "You would need a biopsy to determine that," offering no information about how i could go about getting one. Then she told me to check-out with the front desk and "Take the ibuprofen." I have never been so disrespected by a doctor, never so obviously treated like a chart and not a patient. Thank you Kristen S for making me leave a doctors office crying (another first).
RH
Rhonda Leon
Dr. Gita Kalamari is amazing! She is currently helping me remove Clanazepam from my diet. No doctor ever questioned my being on Clonazepam, a.k.a. Klonapin, until I visited Melody Healthcare, an affiliate of Planned Parenthood last month. Dr. Kalantari was new there and I could tell she was a genuine caregiver. She suggested that my memory and concentration problems were probably not from taking Prozac but were, instead, likely caused by the Clonazepam i had been consuming since a hospitalization in 2011. She explained that it is a controlled substance, which to this point, I had thought only referred to illegal drugs such as heroine and cocaine. I didnt know that I was taking a "controlled substance" or what that even meant. She explained to me that a controlled substance is a drug that is safe only if it is used for a short period of time and is therefore monitored by the FDA. I am very grateful to have crossed paths with Dr. Kalantari. I trust her. I believe you can too. She went to medical school in Germany, btw, and came to the U.S., not knowing how to speak English. She has overcome major obstacles in order become licensed to practice here in the U.S.A. She is a gifted physician; a sincerely honest and caring individual. Thank You, Planned Parenthood, for hiring her and for always being there for me and for my five girls !
RO
Rosie Anderson
Never going back .first off the doctor that took care of me wasnt my primary .i have a baby and had to bring my husband along so he could watch him .they would not let him in with me and my son cant stand being away from me.he has separation anxiety. They treat everything so taboo like vagina , period, or sex are things you cant discuss in front of your husband.I mean really my husband goes and buys me pads. Then the nurse asked me to pee in a cup and she said in case we need it for something.then the doctors tells me she is going to send the pee to be tested for stds. I told her no and she said well I have it already so I am she ignored me. Never have I felt like being a woman was something we have to hide from our husbands.this is why society cringes if they see a woman bleeding.
A
A Private User
very hard to find in the plaza.. its in a large brown building with NO SIGNS... and you have to find the entrance which is at the middle of the building. Then you go upstairs. Again, NO SIGNS anywhere. If you get lost trying to find the office and are late over 15 minutes for your appt, they force you to reschedule for a different day or wait ~2 hours as a "walk-in."
GO
Goli Nazarizadeh
Yes, its VERY hard to find your first time but thats how they can offer clinic services in Republican South Orange County. Just give yourself an extra 15 to find their office. They are very courteous and try to get you in and out as quickly as possible but they are a CLINIC. They will run late, etc etc.
ED
Edessa Perez
Dont like that they only offer one service per visit! LA county planned parenthood would take most of my services in one visit .
TO
Tokoshi Naku
Super good service. They dont. Judge at all they care like the logo says we care no mater what
A
A Private User
Ive been waiting for 3hours outside. For my chick to be done. They suck!!!