Natomas Eyeworks Optometry
| Category: | Optometrist |
| Address: | 2850 Del Paso Rd #400, Sacramento, CA 95834, USA |
| Phone: | +1 916-285-9000 |
| Site: | natomaseyeworks.net |
| Rating: | 2.3 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
Location
Natomas Eyeworks Optometry: A Closer Look
Overview
Natomas Eyeworks Optometry is an optometrist facility located at 2850 Del Paso Rd #400, Sacramento, CA 95834, USA. The organization operates from 9 AM to 6 PM on weekdays and is closed on weekends. The facility has a rating of 2.3 based on the reviews available.
Services Offered
- Eye Examinations
- Contact Lens Fittings
- Optos Screening
Customer Reviews
Positive Feedback
- Quality of Eye Checkup: Customers have praised the thoroughness of the eye checkups and the detailed explanations provided by the doctor.
- Staff Knowledge and Friendliness: The staff is described as friendly, fast, and knowledgeable.
- Up-to-Date Equipment: The facility is noted for using current trends and equipment in eye care.
Negative Feedback
- Scheduling Issues: Some customers have faced issues with scheduling, particularly for contact lens fittings.
- Customer Service: There are reports of poor customer service, including being told the facility was too busy to accommodate them when it was not.
- Product Quality: One customer reported that the glasses they purchased gave them headaches.
Ratings Breakdown
| Aspect | Rating |
|---|---|
| Eye Checkup | Positive |
| Customer Service | Negative |
| Product Quality | Mixed |
Additional Notes
Based on the reviews, the facility seems to excel in the quality of eye checkups but falls short in customer service and scheduling. The mixed reviews suggest that your experience may vary, and it may be beneficial to consider other options for eye care services.
Photos 3
Reviews 6
A
A Private User
The first time I went into this place, they talked me into a more expensive pair - which would have probably been fine, since what I was paying for was a stronger (as in, cant be damaged) lens, but the glasses gave me such a headache that I couldnt wear them. I decided to give them another chance, this year to do the exam and then do the contact lens fitting - they did not schedule me for the contact lens fitting when they were suppose to, which is going to make me take off work - again to go and do something that they should have taken care of today. I recommend going somewhere else!
TR
Tracy Ross
I called to see if they take VSP coverage and the Assistant Manager Kimberly informed me that they are too busy , do not come in today. I went inside any way and it was only one person being serviced..I will not give them my business... Disappointed.. Ho
HE
Hemanth Srinivas Chittela
The Way they conduct your eye checkup is great :) What ever questions you have, they will help you get understand.. I suggested my colleagues to go here for eye checkup Doctor is explaining you about your eye health very clearly which will help you the condition of your eye
EM
Emilie Arroyo
Best exam ever! Dr. Fong does an awesome job. He rocks! Love seeing the inside of my eye with the optos screening. The staff is wonderful as well!
FR
Fred Hammer III
Dr. Fong and the staff are great. Very professional and always seems to be up on current trends and equipment.
NE
Nellie Galvan
They were friendly, fast and knowledgeable. Doctor was great!
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