Category: | Obstetrician-Gynecologist |
Address: | 3969 Fourth Ave #207, San Diego, CA 92103, USA |
Phone: | +1 619-295-4050 |
Site: | sandiegomommymaker.com |
Rating: | 3.1 |
Working: | 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–5PM 7:30AM–3PM Closed Closed |
NI
Nicole Ellis
I was a new patient of Lila Schmidt, MD. I came to her office in March for an OBGYN checkup. I was told by her office staff that my insurance would not cover my visit with them, so I was about to leave because I was planning on getting new insurance soon anyway. The office staff persuaded me to stay and proceeded to tell me that it would be beneficial for me to stay and pay up front because there was no guarantee an insurance would cover an OBGYN visit and I would need to pay extra fees for new insurance anyway. I was skeptical because I dont make a lot of money but they insisted and said I would only need to pay $150 up front. I finally said ok because they guaranteed me that $150 was what I only needed to pay. I was given all this reading material on Dr. Schmidt and her career and told that if I did not read her biography, I would not be allowed an appointment. (What???) When my appointment finally came, it took FOREVER for the doctor to see me. She was busy outside the room and I was forced to wait and when she finally came in for our appointment, she spent a total of 5 minutes just making small talk and then when it came down to business she only looked "downstairs" for a quick 5 seconds before telling me everything looks fine and I was done. Are you kidding me? She didnt do anything!! No checking for polyps or anything that I normally experience at my previous gynecologist visits! I wrote the doctor a check for $150 and that was that. I left the office and decided to leave that experience behind me. I just went to "PP" for a proper consultation later. Now, many months later, just this past week I received a bill in the mail from Pathology, INC for $190.60!!! What is this!? I received a bill for test results that I had no clue about! I never saw the doctor take any sample, nor did I notice any sample being taken from me!! I was told I would only have to pay for that one visit and to top it all off, Ive never seen these test results! Why am I being charged for test results that I have never seen?! I called and called Dr. Schmidts office to get an answer, but have been ignored each time. I left a message on Friday and got no call, then had to wait until Monday for a receptionist to call me back and I was so upset as I told her the whole story! Im being trapped here! I dont make enough money to afford this and why am I being billed so many months later?! This is a scam!!! The receptionist took my message and promised that the doctor would return my call, which she didnt!! I called again the next day and left another message, which was again returned by another receptionist. I had to re-tell the entire story again because the previous receptionist never passed along the message!! I couldnt believe it! I demanded to speak with the doctor and they refused! They said they can take a message and the doctor MIGHT call me back but they didnt know if she would or when she would. I demanded to make an appointment to speak with her but they refused to make any time for the doctor to speak with me unless if I was willing to pay another $150 for a consultation. What?! Theyre trying to make me pay $150 to dispute this bill!! Lila Schmidt refuses to discuss this matter or even talk to me without shelling out more money and I dont know what to do! I cant afford this bill and I was never told about this in the first place! I was promised I would only pay one amount and this is HORRIBLE!! Whatever you do please do not ever see this doctor! She and her office staff will lie through their teeth to make a quick buck! This entire office is not professional what-so-ever and this whole experience has made me never want to trust another doctor AGAIN!!
A
A Private User
This is the worst facility you can go to for any fertility treatment. I wish I has trusted my instincts and gotten out of there prior to starting an IVF cycle with Schmidt. The reason why it is so easy to get an appt with her is because she will cram in as many appts as she can in one day to maximize her profits. Her office and staff are not equipped to take as many clients as they do and Schmidt is constantly trying to do 10 things at once in the middle of your consultation. It’s a zoo and IVF is stressful enough as it is without dealing with a doctor that does not give you her attention because she is too busy answering her cell phone, talking to her staff about other clients and letting other patients walk in and out of her office in the middle of your consultation. Do yourself a favor and DO NOT use Schmidt for fertility treatments. She clearly only cares about making money and does not put any of it back into her practice. Her ultrasound equipment is old and her staff in uneducated. Her so called nurse actually told me to take the wrong medication in the middle of my IVF cycle which would have aborted the entire cycle and wasted all the time and money we had already spent. Thank God I got a second opinion the same day as was able to save the cycle. And by the way, she only takes cash because she is not willing to pay credit card companies. She told me she would not cash a check for a week and she did it anyway. So sketchy. I don’t trust her at all and have zero confidence in her judgment. If you are ok with a doctor and staff that are unorganized, chaotic and unprofessional, than this is the place for you.
LI
Lindsay Bailey
I just recently moved from San Diego, and I figured I would need to make an appointment before the chaos of the holidays. Yesterday I called two gynecologists: one couldnt make an appointment for me until mid-January (two months), and Dr. Schmidts office was able to see me today! We made an 8:00am appointment, and I was able to print the paperwork at home to bring for the morning. In the past, and especially New York, Ive had to wait for at least an hour before being seen by the doctor. Here I was greeted right away--friendly staff--and they finalized my paperwork within minutes. Her office was small, but I prefer intimate settings anyway. I met Lila Schmidt; she got to know me within seconds and was very friendly. My appointment went fast, but she was extremely kind through the whole of it. She explained what every test was and asked me which tests I would like (apart from the normal pap and cancer exams). I cant speak for all women, but being able to book an appointment within days is a nice plus. Having the entire visit last 45 minutes is amazing. And having the doctor be kind and funny is quite the blessing. I would definitely recommend her to my friends and family. I cant speak to infertility, but I might suggest making an early appointment if youre going in for this. Any doctor is going to be swamped around noon on weekdays and all day weekends; its probably crazy around November/December/Holidays. This way, you might not feel overwhelmed/rushed in the smaller office.
AN
Anila Kanchan Madiraju
While Dr. Schmidt is very kind, easy to talk to, and does a wonderful job as a practitioner, I have serious issue with the manner in which this office handles your situation. They terrified me into getting services that I did not need (I realized this upon consultation with two other doctors) and that I subsequently paid enormous fees for. Additionally, they indicated that I was to pay a certain amount for a particular service and I later got an additional bill that was never explained to me from an associated office. It is unsettling to know that when you ask your healthcare provider for a clear breakdown of what you will be paying for your health, they dont tell you the truth (at worst) or are so negligent they do not give you the entire answer (at best). Disappointed.