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Urgent Care: Sutter Health

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4663 Scotts Valley Dr, Scotts Valley, CA 95066, USA


Category: Urgent Care Facility
Address: 4663 Scotts Valley Dr, Scotts Valley, CA 95066, USA
Phone: +1 831-458-6335
Site: sutterhealth.org
Rating: 3.8

Location




Photos 2

Reviews 4

VI

Vickie Purser

Actually I really would give the facility a -5 stars. I had two granddaughters visiting from out of state and my daughter was in Spain. She had called their call center from Spain before sending me there to see if they would accept her Utah insurance and they assured her that they would with a $45 copay. When I got there they said it would be a three-hour wait and the charge would be $300 for each girl. They had absolutely no sympathy or concern for my dilemma as an older woman with three little girls with me, two of them with painful earaches. It was all about the money. Even though I told them that my daughter had talked with a specific person at their call center all they could say was that they didnt know who that was and they still needed the $600 upfront. I would NOT recommend them to anyone!! It was totally about the money. After that, I traveled to Cupertino to Minute Clinic in the CVS Drug Store and was treated with respect, kindness and understanding. I wasnt charged an outrageous amount for copay. They were thorough in examining each of the girls and I got prescriptions filled right at the same facility. It was worth leaving Scotts Valley Urgent care facility and making the 35 minute drive to Cupertino to the Minute Clinic.


FR

Frank Cheap

Pretty good quality walk-in clinic especially off hours and weekends. Great pediatrician typically on staff as well as physician assistants.


TI

Tim Farley

We have been taking the kids here for 15 years, awesome Drs and staff.


DA

Danielle Marie Strand

Extremely helpful, warm, and understanding staff & doctors.



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