Catherine M. Kirchner M.D.

1048 Kane Concourse #2r, Bay Harbor Islands, FL 33154, USA

Category:	Internist
Address:	1048 Kane Concourse #2r, Bay Harbor Islands, FL 33154, USA
Phone:	+1 305-865-8775
Rating:	3.2
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 1

Reviews 11

Ariela Gonzalez

**See the professional response below from the office manager. I doubt the doctor ever sees these reviews.....** I was a patient of Dr. Kirchners a long time ago, maybe 15 years or so, but left her office because she had a horrible nurse (named Arlene). Once, I was having blood drawn and I told Arlene that I tend to faint and would be better off laying down. She told me there was no bed available and I would have to just be ok with it.....I fainted and hit my head. After learning from some co-workers who are current patients of hers (and spoke very highly of Dr. Kirchner) that the nurse was no longer at the office, I tried to return as a patient. I should have known better. I called this past Thursday and spoke with Carolyn who asked me if I was a new patient or had been seen there before. I said I had been there a long time ago and she asked for my DOB so she could look me up in the system. She said there was someone on record with my last name and DOB but with a different first name and asked me if I was sure of the first name. Ummm, I am sure of my first name, just so were clear. She then told me she would have to find my chart and call me back. Today, Tuesday, I called since she had not called me back. Heres how the conversation went: Me: I spoke with you a few days ago, and am calling back since I havent heard from your office. I would like to make an appointment. Her: When did you call? Me: Friday, I think Her: I was off Friday Me; Ok....maybe it was Thursday Her: Whats your name and DOB? (I gave her the info....she put me on hold for a long time....) Her: The doctor doesnt take back patients that have left and want to return. No matter what the reason for leaving was Me: WHAT?!? I dont understand.... Her: Im confused, Im telling you that the doctor doesnt see patients that have left and wish to return Me: (still shocked) Can I leave a message for the doctor to call me? Her: You can, but shes not going to call you 1. WHAT was that??? 2. She actually questioned my knowing my name....like I was lying about it 3. Why didnt she tell me the office policy last week? So.......I wont be going back to Dr. Kirshner......The strangest conversation I have had with a doctors office...EVER!

sylvia perea cortes

I was a patient for over 10 years. i drove way out of my way to see her. i was unable to make it to some appointments and had no problem paying the fee she instituted for missed appointments. today i called because it is the time of year for my annual. i was rudely and callously informed that the doctor had written on my chart she would no longer see me b/c of missed appointments. i said i had no problem paying whatever fee she needed, as i had done before, for the missed appointments. the office could have sent me a letter stating the doctors decision. i was treated rudely by woman on the other line who stated" i m not going to argue about this with you!" i simply asked what i was supposed to do now and how to retrieve my charts. she told me to find another physician and hung up the phone. i have no faith anymore in this doctor and would not recommend her to anyone. A letter SHOULD have been mailed to me. Informing me of that decision over the phone was very unproffesional and impersonal. I am saddened by the actions and decision. i liked dr. kirchner. such actions are a failure!!!!

D Johnson

Dr. K has been my Doctor for over 15 years. She is a very caring and understanding person, besides being a excellant physician.Because Dr k was so dilligent in reading my wifes blood work, she saved my wife from having unecessary surgery. Dr K was the only one to diagnose her condition as rheumatoid arthritis. The orthopedic specialist wanted to send my wife to another specialist for surgery-if it was not for Dr K, my wife would have went through a lot of unnessary pain and expense.My wife does not speak English and I am ALWAYS allowed to be in the exam room and translate for her.Sometimes the receptionist or one of the other healthcare workers take it upon themselves to tell me I cant go in, but this is NOT Dr Ks policy. I just tell them that Dr K ALWAYS allows me to translate in the room. She is the best Doctor I ever had! From Dennis SAmberg

Gene Gilbert

Moved to Miami in May and needed a new primary care doctor. I Googled my address and DR Kirchners office was very close and she had a good reputation so I chose her. It was easy to get an appointment in a few days. The staff was very nice and thorough. Dr. Kirchner spent a good deal of time getting my history and since I had an upcoming surgery we discussed that as well. She is very professional and caring and thorough. Really seems to enjoy her work and being involved with her patients. Her office isnt fancy and its a small practice. In this day and age it was a great experience to find a doctor so accessible and professional. I highly recommend Dr. Kirchner.

Victoria Hawkins

So, I noticed there are no recent reviews for this office, and thought my opinion didnt match the old reviews. I started seeing Dr. K a few months ago; I hate going to the Dr., but with Jojo and the friendly nurses, the whole in and out is pleasant. Dr. K is very straightforward, really nice and very professional. I love that my appointment times are always honored on time, and the visits never take longer than they should, which makes it easy to go in between work hours.

Judit Nagy

She is a very thorough doctor, she makes sure I get all my available vaccinations. she prescribes the most appropiate medications for my conditions. She is very personable and helpful and most iportantly knoledgeable

Scott Stewart

Dr. Kirchner is a wonderful doctor. She explains everything to you. She looks for affordable ways for treatment for you. She is very caring personable doctor, a hard thing to find these days.

Ikesha White

The office manager at this office named Charlotte is beyond disrespectful and unprofessional I would not recommend anyone to deal with this woman, good luck if you do.

apure. pnina colombo

Terrible staff and disposition. I am quite sure that any positive reviews here is from them asking friends to do so.

A Private User

Terrible experience with office staff.

Gabrielle Mayans

She is a great doctor.