Total Vision Eye Health Assoc.

Category:	Eye Care Center
Address:	840 N Stone St, DeLand, FL 32720, USA
Phone:	+1 386-734-1766
Site:	totalvision2020.com
Rating:	4.6
Working:	7:30AM–4:30PM 8AM–5:30PM 7:30AM–4:30PM 8AM–6PM 7:30AM–3PM Closed Closed

Location

Photos 6

Reviews 16

K G

Dr.Heacock was efficient and good to the point of visit and care. The front office staff just think they know it all and pretty much talks over you, they talk way more and they listen less to your needs and wants. They messed up my order because they just wouldnt listen to me and just thought that they knew more than the customer and the product brands just because they do it all day long. Just a hint to the front staff, Nowadays with all the available sources and online internet reviews like this one that i am writing, customers (people) always search and review the products they are interested in before they even go in to order from clinics, vendors and retailers so they know exactly: what they want, what it is, what it is called, what it does, the cost, the ratings and its purposes, so just because you work all day long doing it, it doesnt necessarily mean that you know more about it than the customer asking for it especially specifically by name of the product..With all that being said surely enough you didnt listen to me and debated with me over what the product was and its name and surely enough ordered the wrong product and i had to go somewhere else and buy it somewhere else, THANKS A LOT, U KNOW SO MUCH AND AO MUCH MORE THAN ME AND THE PRODUCT THAT YOU DIDNT HAVE IN STOCK AND HAD TO ORDER AND MESSED UP ANYWAY BECAUSE YOU AND YOUR CO WORKERS KEPT INSISTING THAT YOU KNEW IT ALL OVER ME AND WHAT I WANTED AND NOW YOU LOST A CUSTOMER, GREAT JOB ! Specifically the womans name was in the front with the straight, shoulder length, brown hair. How unpleasant, unprofessional,.unhelpful and uninformed, LISTEN MORE AND TALK LESS, CUSTOMERS SOMETIMES KNOW MORE, ITS 2017...

Judith Clayton

Bob and I have been using Total Vision for over 30 years. We have always received the most professional and gracious help there in the professional office and in the lens shop. Any issues/repairs to our glasses have quickly been resolved. They are efficient in the services they provide and offer good advice. We are grateful they are there and we would not think of going elsewhere.

Kathleen Carman

I went to Total Vision Eye as a new patient and was impressed as how quickly I was taken care of. So many times I have gone to a doctors office and waited for what seems like forever to be seen by a doctor. The Dr. was very friendly and easy to talk to and I will definitely continue using Total Vision Eye in the future for all my vision needs. Thanks.

Mollie Is da bomb

Clean facility. Friendly staff. Always seen on time. I switched to this provider after having used the same eye doctor for 25 years. After having the staff at my previous optometrists facility claim that I did not have an appointment two years in a row, I decided it was time to switch. I never have had an issue with Total Vision.

Patricia Fuller

My husband and I have been going to Total Vision (Dr. Heacock) for many years. Every one in the office is very friendly (one in particular is Ashley), the atmosphere in the office is great and very professional. You couldnt find a better office for your vision needs.

A Private User

They are excellent in helping people weather its questions to appointments. They are great when it comes to kids of any age. Have I been going there for almost three years and wouldnt go anywhere else. Heather Middleton

R A DEA

I have been a patient of Dr. Timko for nearly 38 years, have always received excellent care and would not consider going anywhere else! Dr. Timko and his staff really are caring friendly people!

Margaret Thomas

I having been going to Total Vision once a year for many years. The staff and Dr. Heacock are wonderful. They are always friendly and helpful and on schedule. I highly recommend Total Vision.

Sharon Laffey

Chose because recommended by friends and was in the network of our insurance coverage. Very glad we did and would recommend Total Vision for your complete vision health.

Amy Rodgers

Dr Heacock is a good doctor. Ive been seeing him for a few years. The staff and doctor are attentive and take plenty of time to make sure were getting the help we need

Deb Custer

Dr. Heacock is wonderful !!! Always has a smile, always answers questions, always very professional !!! Absolutely love Total Vision !!! Highly recommend them !!!

Maddox Gunner

Worst place ever. They messed up on my glasses 2 times and the doctors are never there. Their the worse service ever.

Joy Williams

I had a great experience with Total Vision! They are kind, professional, prompt, and very knowledgeable.

McKenna Linn

Excellent, from quality of care to cleanliness of office. Very pleased with my visit and exam.

Linda Lassiter

Always are treated courteously and on time - great Dr. - great staff.

Arthur Kinkade

Most comfortable service and knowledge.