Dilworth Dermatology & Laser

Reviews 8

BR

Brian Wilson

Several years ago, I developed rosacea which caused an overwhelming burning sensation and copious redness on my cheeks, nose and forehead giving me a flushed appearance. I haplessly grew a beard hoping to disguise at least some of the redness but found myself at times, leaning against cold metal just to cool my face. I even bought the green tinted coverup that was supposed to, when applied correctly, turn redness to a color that matched my skin tone. I would try anything. Having had enough I contacted the Dermatologic Laser Center off Randolph Rd. and made an appointment to see Dr. Brown. I arrived on time for my initial visit and upon checking in, the staff members greeting me were strangely unsubtle, very energetic and franc, quite frankly. They scuttled me about through one exam room to the next finally settling on door number 4. At this point I had no idea what to expect when in walked a man whom at first glance could be mistaken for a pre-pubescent altar boy and not a 50+ year old. My hope was growing. Dr. Browns bedside manner and demeanor is incredibly unique. His voice had a soothing lull to it yet his questions were pointed and his answers were matter-of-fact. He confirmed my suspicions but gave me some reassurance about my treatment by giving me options. He suggested that I start by prescribing topical cream and antibiotics. His other option was potentially a more permanent solution. He suggested laser treatment that he performs on site. He said I could setup an appointment anytime but only after exhausting my prescription refills. I was reluctant at the thought of laser treatment at first but after about 3 months with the prescriptions I needed another option. The cream came with great results but required that I avoid the sun. Summer fast approaching which coincided with rosaceas time of year to flourish, the medicines would be too restrictive. I called his office to make an appointment for my 30 minute long laser treatment. When I arrived this time, the staff scuttled me to the only room with radiation symbols affixed to the door and surrounding frame. Dr. Brown walked in adorned with radiation garb, slathered my face with some numbing cream, and asked through his protective mask if I wanted the intense 1 time V-beam treatment or the 2-3 times medium to low treatment. I told him to crank it up! He then did something that surprised me. He turned to me, lifted his goggles and mask, looked me in the eyes, and explained exactly what was about to happen. He made it clear it would hurt and I would be scarred. He was not joking! Imagine someone taking a rubber band and snapping it on your cheeks, nose and forehead 100 times. It was excruciating! When the treatment was done and the proverbial smoke cleared, he turned to me again, lifted his goggles and mask, looked me in the eyes and told me "Youre not leaving until you have seen yourself in the mirror. I need to know that you are ok with what you see. I need to see your physical reaction to what is looking back at you." This is what I like most about his treatment. At every step, he wanted an educated patient. He wanted no surprises. The scarring was difficult to look at but he and I agreed that I can function normally with just a few minor accommodations. I drove home shortly after treatment with the visor down at night, afraid of what other drivers would think. I started looking better after 2 weeks of healing and after 3 months there wasnt a single purple scar or redness nor burning sensation anywhere! I couldnt, and still cant believe it years later, that my rosacea is gone! My self esteem has grown. My thoughts of others looking at my face are gone. My skin is smooth and Im not reluctant to look in a mirror. I got rid of the green cover-up and gained a sense of pride. A heavy dose of Dr. Brown is exactly what I needed because he delivered far more than what I had ever expected!

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A

A Private User

No stars. I called and tried to make an appointment twice and the reception staff was horrible. One guy was reading from a script the entire time and when I asked him a question hed go straight back to reading a script. When I asked to speak to his supervisor, his supervisor got on the phone and had so much attitude. I remained completely respectful and cordial the entire time and when I asked about the services they offered, the supervisor said loud and obnoxiously, "This is a dermatologist office! We provide dermatology services!" He was rude for no reason. This is my very first time Ive ever rated anything (service, restaurant, etc.) and the staff was so useless that I felt compelled to warn others.

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Elizabeth Countess

This was my first visit and the staff was fabulous! My wait was mere minutes and even though Dr. Brown is not warm and fuzzy, thats not why I went to him. He was very thorough and answered all my questions and made some suggestions about which options I might want. Id read a couple of reviews on him and I was shocked that some people expect a Doctor to always be cheery and huggy. Id much rather have one Im confident in and thats what I felt with him. His nurse stayed and went over some other info with me and was super. I cant say enough nice things about my visit.

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danielle traylor

long wait. the doctor did not seem to have the patience to explain things to me and seemed irritated when i asked questions. did not listen to me when i was explaining why i was looking to change my skincare (proactive works but dyes towels and clothing) and proceeded to recommend something else that also had benzoyl peroxide in it which is the ingredient in proactive that bleaches everything. not a good experience and i will try a different dermatologist next time. i also found the reception staff to be rude when trying to make appointments/asking questions

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CA

Carrie Freel

I went to Dr Brown yesterday for my first visit with him. He was more thorough than any other Dermatologist I have seen. I feel strongly that if I had been going to him for earlier treatment I would not have this scar on my face from Basil cell. He treated my pre cancerous liaisons on the spot. He is outstanding and takes care of business. Most doctors make you come back to do a procedure but not him. Takes care f everything right then. I would highly recommend him to anyone!!!!!!

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A Private User

I found Dr. Brown to be extremely knowledgable and I thought the care he and his staff provided was terrific. He treated and removed some pre cancers from my face and I experienced very little discomfort. He also reviewed my current way of caring for my skin, made clear suggestions and Im already seeing positive results. I felt that he was very thorough and have already referred a friend of mine to him, knowing that shell be well taken care of.

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Betsy Hauser

Ive been going to Dr. Brown for over 5 years. Occasionally, I have to wait for a short time for my appointment, but its well worth it. Dr. Brown has always made me feel extremely comfortable and he is incredibly thorough. I suggest him to friends and family on a regular basis!

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Marcel Fromond

I have been Dr. Browns patient for several years. I am consistently impressed at the efficiency and the knowledge of Dr. Brown. He also the very best I know with a scalpel. I have never seen anybody capable of making such perfect incisions. The new facility is very nice.

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