Miami Center for Dermatology

Reviews 7

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Adrianne Perdomo

I must first start off by saying the Dr. Yamile Barge is AMAZING. This review is in no way a reflection of her service as a dermatologist. This is review is in reference to the office staff, specifically Michelle the office manager. I had an appointment on 7/22/14 with Dr. Yami at 12:45PM and I had an appointment to do a facial at 1:30PM. I arrived at 12:30PM and was not taken into the room until about 1:20PM. At about 1:10PM, I notified the receptionist that I had a facial at 1:30PM and that I have not been called to see the doctor still. She told me that Dr. Yami had one patient in front of me and that I was next. I was finally seen by Dr. Yami and we finished at about 1:45PM. At that moment, I told Dr. Yami and the nurse that I had a facial appointment and the nurse walked me over. When I got to the facial office, the facialist told me that she is only able to do a 30 minute service because I was late. I explained to her that I was not late, but that it took very long to see Dr. Yami. I explained that it was something out of my control and when I made the appointment, I let the front desk know that I was coming in to do both services. She told me that there was nothing she can do but that she will speak with the office manager. The service I received next was unacceptable. The office manager was Michelle. She came and asked me what the issue was. I explained to her what was going on and she said there was nothing she can do. I told her that the doctor was recommending it and if there was any flexibility she can have with me. She told me that they cannot do anything and they are open 9 to 4 Monday thru Friday for facials. After getting very little response from her, I spoke with another nurse that works in the office and she advised that she would speak with the office manager and see if there was anything else that can be done for me. The nurse advised me to wait in the front since someone will be coming by to help me. I waited for a while and no one came by. After assisting a patient, the nurse came out again and asked if I had been helped and I told her no. Michelle (office manager) then came out and told me "I cannot have you here screaming or I will ask you to leave." At no moment was I screaming or forming a scene. I was verbalizing my frustrations with the nurse. I then told Michelle that I was asking for some flexibility in my situation and her response in a nasty manner was "You already told me that you cannot come. We are only open Monday thru Friday from 9 to 4 PM. What day do you want it? Tell me the day." Michelle is a very unprofessional manager and was not helpful or at least COMPREHENSIVE with my situation. In no moment was I being nasty, I was only asking for some understanding. Instead of spending the 30 minutes I had trying to accommodate my schedule and maybe another patients, she made me wait and wait and wait for an answer. I love coming to Dr. Yamis office but seeing Michelle or known that she is "managing" the office makes me very angry. If they knew Dr. Yami was running late, they should have accommodated me and the schedules so that I did not miss my facial appointment.

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Jorge Robelo

Terrible....I made my appointment 2 weeks in advance for a Tuesday at 1:00PM. Prior to going to the appointment, I called the doctor’s office to make sure that there were not delays, but the lady on the phone said that she could not tell me that the Doctor will not see me on time and if I came in 15 late my appointment was going to be canceled. I arrived at the office at 1:05PM and waited until 1:50. I told the lady at the reception that if I was not called in the next 5 minutes I was leaving, so I got called in the next 5 minute, and was put into a room. A gentleman came in ask me to undress and told me the Doctor would see shortly. I waited until 2:15PM and no Doctor, so I got dress and left the office. I received a call that I refused to answer. Never Again!!!! Doctors are prima donnas when comes to their time, but some of us have just as important jobs as Doctors and our time is valuable. Please dont ever sign a document that makes you pay the doctor if you dont cancel your appointment on time or within a certain time period prior to the appointment. IF you sign then write in the same document that the Doctor will compensate($40/hr)you for the time you wait until he/she sees you.

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Timothy Page

I went to Dr. Longwills office for some eye filler and laser treatments for dark circles. I am very impressed with the practice. They have valet parking, and the facility is very nice. For both visits, I was seen on-time and everybody was very professional. They make sure you are quoted a price for the treatments ahead of time. Today, three different people asked if I had been quoted a price before they did the treatment. Dr. Longwill is very knowledgeable and very sweet. I expected to get more injections this time, but Dr. Longwill instead suggested the laser, which is far less expensive than the injections. Not many Doctors would do that- most would happily accept the higher fee for more injections. That kind of honesty and genuine care for patients is refreshing. A+

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Doris Garcia

Dr. Longwell is great. From entering her office and working with her kind assistant (Jessica), to the cleanliness and order of her treatment rooms, all the way to the check out process – her office and professionalism is second to none. As for the care she provides I truly appreciated her approach on my concerns. Dr. Longwell was really knowledgeable and made me feel comfortable throughout the appointment. Her demeanor and bed-side manner is calm, positive, thorough and attentive I would highly recommend the Miami center for dermatology.

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Genesis Alvear

Incredible experience as always. I was able to have all my questions answered about how to enhance the appearance of my skin. Their products have helped me tremendously in a short period of time and I never have any doubts in spending my money here because I know I am always getting the best deals with high quality service. I have been able to target my stubborn belly fat as well as get my facials AND enhance my lips all in one place!! I strongly recommend them for any of your cosmetic needs!!

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Meraises Miranda

I recommended Dr. Longwill and her staff to everyone, you are guaranteed an amazing visit.I have been going to Miami Center for Dermatology for almost a year now and it has been an all around great experience. I have gone to several dermatology centers and Miami Center for Dermatology has been the best. Thank God my family member recommended this office if not I dont think I would have found an office as professional and efficient as this one.

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Ernesto Alfonso

Shes a great doctor & dermatologist, the only issue is that the wait times are extremely long. This is a place where, for example, you make an appointment at 9:30am, and while you wait an hour or so another 3-4 individuals will come in and get attended to almost immediately. I dont understand why they have this structured system of neglecting some customers but just be aware that its a thing. (And Im not a first time patient either).

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