Capital Regional Medical Center

Reviews 3

KE

keith meadows

I checked in because of a low hemoglobin level on 11/5/2016 around 8:00am. I am on PD and have high blood pressure. I gave the nurse staff my complete medical history and prescriptions that I must take to control my blood pressure. After 2 blood transfusions it became effident that I needed to stay overnight. My BP was high upon arrival and after numerous vital which are done every 4 hrs by hospital policy my average reading over 16 hrs was 200/97 ! They couldnt get authorization to administer my medication. At various times my BP was as 227/110. Now already in a weaken state I became very concerned with the possibility of having a stroke. They decided on Saturday to keep me until Monday to conduct a endoscopy and colonoscopy. I was placed on a liquid diet. The first thing I was served was a sodium rich chicken broth? Yes stupid me I drank it because I hadnt eaten since 6 pm on Thursday. Late Sunday evening I was told to drink a cleansing solution after two cups I vomited until I could only dry heave. Several nurses observed the event. I asked the nurse to contact the presiding doctor and inform him of what occurred . After 2 hours she return with nausea medication and crystal light? They mixed the flavoring into the solution and gave me the medication after half a cup of the solution I was vomiting to dry heaves. I was ridiculed by the night nurse for not drinking the solution and told I would not be allowed to undergo the testing. Having had both tests before I knew the cleansing solution is only use for the colonoscopy. Three hours later after repeated requests for a doctor consultation, a nurse came in with a release for a endoscopy. Monday morning in prep for the procedure I was given a sedative. Before the sedative had a chance to work the doctor jammed a tube down my throat and I could only watch and gag before passing out from the sedative! Need less to say my voice is gone and my throat is sore/raw. After three days in the hospital I began to seriously question their institutional commitment to patient care. I was given a regular meal after the procedure but wasnt given a choice of what to eat , nor given my phosphorous binders that were clearly listed on my medications list . A friend brought me some personal items included were medications that were on my list and needed . They were being with held either due to in competence or carelessness. I explained and shared the missing medication with the night nurse. She confiscated my prescriptions and I was told I couldnt have my own medications. Okay I understand institutions have policies but I also have patient rights! I ought to have been given a choice to comply or leave. When did a hospital decide to operate like a prison? The nurse told me the reason i could not use my own medications was that I would run out?! Insult to injury! Shortly after the altercation with the night nurse confiscation of my needed medication. I had completed dialysis two night in the facility and was brought a breakfast of bacon, eggs,potatoes and milk! This was a phosphorus loaded meal the kitchen slip had renal on it? Again incompetence, and or carelessness, completely unacceptable. The staff was often rude and condescending even to the dialysis nurse who set up my cycler. At point I was freezing and turned the heat up in my room and was chastised for it. This was by far the worse hospital stay I have ever experienced in my life. I was often treated like a child with weak platitudes given when questioning staff. I would suggest a complete review of your operating protocols and patient care team. Capital regional medical center operates more like a prison than a hospital . I thought health care professional took an oath to do no harm. I felt lucky to get out alive!

CE

Celestine Blue

Had surgery on a Friday. They shoved me out of the hospital as fast as they could sending me home with a catheter they had put in wrong. When I left the hospital I told the nurse it hurt really bad. Even with dilaudid in my system I was in agonizing pain. The nurse who put the catheter in promised the pain would go away in a few hours. I went home and didnt sleep all night, I could not sit down. I could stand or lay on my side. The pain was the worse I ever had in my life. Non stop, never ending "I wanted to die" type of pain. Saturday morning I went to the emergency room. They took the catheter out and I felt better. Sunday morning I was not able to pass urine, and back to the E.R. Catheter was put back in, no pain this time. The curtains in the hospital emergency room are not wide enough so they dont close all the way. So while laying on the table with my legs wide open for them to put the catheter back in for everyone walking by (patients, family members and hospital staff) to see, a very humiliating experience. Come to find out the hospital never gave me the written instructions my doctor meant for me to have, the hospital gave me "their" instructions which contradicted what my doctors written instruction care would have been if I had been allowed to follow it. Each ER visit after my insurance pays their part, I will have to pay approximately $3,000+. I talked to Latonya McCloud the patient advocate there about all this and I have been waiting a while to hear if the hospital will give me a break on the bill. The care at this hospital is atrocious. The only way you can sue is if you can show horrible damages that are life changing and prevent a person from working. Our country has went to hell when a hospital can get away with piss poor medial care like this and still charge such an outrageous amount. A group of folks ought to protest outside of the hospital and if at all possible boycott this place...kind of hard to boycott when they have a monopoly on medical care and folks have to go who their insurance company says they have to.

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Bob Hewes

I am writing this review for a recent stay my mother had at this hospital. I would like to give the hospital no stars, but it won’t let me. My mother is over 90 years old. The first night in the hospital, they checked on her around 3 AM. She was sleeping and the person who was checking her vital signs woke her up and the first thing she said was "I am just checking to see if you’re dead or alive"! This is really a great thing to say to someone who is over 90 years old and feeling very sick. They started giving her a medicine that would give her diarrhea. She was not allowed to get out of bed by herself. They told her to call when she needed assistance. I came into the hospital to find my mother in tears. She told me that she called for assistance more than 30 minutes before needing to relieve herself and she could not hold it any longer and she soiled the linens. She laid in the bed with the soiled linens for over an hour. Exact same thing happened on three different occasions. They came in to give her an IV and she told them the fluid was leaking down her arm into the bed. When I came into the hospital the linens and the bed were soaked with the IV fluid. This happened on two separate occasions. I had to tell them that the IV fluids were not going into her arm, but were draining into the bed. They acted like they really didnt care or didn’t believe me. Finally, someone came in and insert a new IV into her arm. I tried to make contact with the hospital after she came home to tell them what has happened. Basically, all they wanted was money and could care less about the treatment they provide to their patients. All I was looking for was someone to tell me they were sorry for the things that had happened and it shouldn’t have been that way. But I just got forwarded from one extension to another, leaving messages and receiving one return call. Good luck with this hospital. They really don’t give a damn about the patient but they do care about the money. My dog was treated better when she was at the vet for an operation.