Dr. Mack J. Rachal, MD

550 Peachtree St NE #1230, Atlanta, GA 30308, USA

Category:	Dermatologist
Address:	550 Peachtree St NE #1230, Atlanta, GA 30308, USA
Phone:	+1 404-215-6520
Site:	midtownmed.com
Rating:	2.8

Location

Photos 1

Reviews 10

John Lewis

I just returned home from a new patient appointment where I was summarily dismissed as being late past policy. Which btw was 30 minutes and as I pointed out to the person at the desk I was under, even after waiting a few minutes while he went back to check with the Dr. I was still under the "policy" limit. This is after I waited 6 weeks from my initial call for a new patient appointment. My issue is what is driving the overall management policy of this office? Does the business of health care out-weight the health care itself. Im not unsympathetic to time management but this seems extreme to me. I wonder if there was even a remote consideration to the idea that a person has already committed to a valet or parking expense before they can even get to the office only to be turned away for another 6 week wait. Is there any consideration that I was recommended by my primary care physician because he noticed some skin issues that seemed suspect to him. When implementing this policy within the office, how are health issues like that balanced against the appointment rules. I would venture to say by the way I was treated, they are not. Beware and make an appointment at you own risk at this office. Some how I do not believe the patients interests are at the heart of this business.

wwarhop3

Dont use Dr. Rachal if you think youll ever need to take your records elsewhere. For that matter, youre better off not using Northside Hospitals Midtown Medical Associates. Their records request is archaic, convoluted, and, even when youve jumped through all the hoops, they dont send the records that youve asked them to send. I requested my records a week and a half ago and my new doctor hasnt received them yet; furthermore, when I call Dr. Rachals office to ask to talk to someone about them, no one picks up, I leave a message, and Ive still not been called back. Awful, awful, awful, and about as unprofessional as one can be. Dr. Rachal himself was ok as a doctor--nothing terribly good or terribly bad about him--but the office and their procedures are just a hassle. Pick someone else.

Scott VanDerbeck

Always treated well by all staff. Very knowledgeable and always conversational. Always takes time to listen to what might be going on. For the other two reviews listed here, I find them to be completely unjustified and without warrant. Ive been to several doctors, and these days as busy as all doctors are, Im sure there are many instances where phone calls cant be returned or you cant get in touch with someone immediately. And just because you have cash, doesnt mean you can do whatever you want and see a doctor.

markjwu

I have used Dr Rachel Mack for years, he is one of the best dermatologist out there he takes time to understand your needs and what is going on with your body. No one likes that Northside hospital bought their practice but that is not the fault of the practice that the fault of government regulations any dermatologist in town will take you up to six weeks to see them what I like about him is he will see you on a saturday.

A Private User

To be flatly denied an appointment just because you dont have health insurance is unacceptable. Especially if you can prove your ID, and you can prove you have cash. Doctors ripping off insurance companies is one of the reasons health care is such a mess in the USA today. I think it would be completely fitting if Dr. Rachal was forced to prove that he isnt ripping off insurance companies.

A Private User

The doctor was definitely not professional. He didnt let me finish my medical history. And he simple DIDNT CARE... His prescription confused me and the pharmacist in CVS. I tried to call back to confirm with his nurse, NEVER ever I could talk to someone on the phone. Worst doctor and service I have ever seen.

Britta Mueller Ho

Have been seeing Dr. Rachal for years and found him to be a very competent, educated, up to date dermatologist. Office staff was always available, friendly. Even offer Saturday morning appointments which is absolutely terrific!

Lauren Polishuk

Dr. Mack is the best!!! I receive my referral from my rheumatologist and after decades of suffering Dr. Mack has helped me relieve pain so bad I could hardly move. I love him and recommend him with the highest rating.

Ceri McCarron

Dr. Rachel us one of my favorite doctors. He never seems rushed and is always friendly and personable. He has always figured out the issue, even when other doctors I had gone to before for the same problem had not.

John Smith

Phone calls do not go through - cant even leave a message